• Provide superior customer service and support to current and prospective families. • Respond to inquiry calls and requests for information using the processes, guides and materials provided by Pansophic Learning using a variety of communication which include phone, email, and text messages. • Make outgoing phone calls to contact interested students/parents daily. Outbound calls are a key task in this role. • Conduct appointments with prospective student/parents via phone/video to identify educational needs, determine goodness of fit between student and institution, and uncover potential challenges of attending the institution. • Schedule appointments for prospective families to tour the school(s). • Provide prospective and newly enrolled families with accurate and up-to-date information regarding registration requirements, school programs, and enrollment information. • Document all interactions with students in the appropriate CRM system. • Assist with re-enrollment training and processes for enrollment team. • Assist with new employee training and onboarding. • Represent the educational institutions as the initial point of contact for enrollment and registration activities within assigned region. • Establish and maintain positive relationships with remote team members and educational institutions. • Provide school support during enrollment events and registration. • Understand and apply state rules and regulations to all activities; remain aware of and updated on rules and regulations that affect job duties. • Identify local community members, organizations, and businesses where meaningful partnerships with the school(s) can be established. • Collaborate with Marketing Managers to identify and coordinate cross promotional opportunities. • Other duties as assigned.

• Review and validation of our medical content • Ensure our information is practice-relevant and applicable • Identification of gaps in everyday clinical practice • Specialty-specific consultation and optimization of our system

• Support the timely review of proposals submitted to FFAR by requesting and coordinating expert reviewers and review panels. • Organize and coordinate meeting and event logistics and attend events as needed. • Draft event proceedings. • Organize Advisory Council meetings and drafting minutes. • Conduct background research, including data analysis, literature reviews and media scanning. • Correspond with other organizations and associations to support research programs. • Prepare summary briefs on emerging or important research developments. • Assist with stakeholder communications. • Support outreach strategies by preparing materials for the FFAR website, newsletters and publications. • Developing and/or maintaining project management tools. • Assist with the grant-making process.

• Conduct one to one and group sessions for high school and middle school students. • Ability to teach through video calls through online platforms like zoom for students all over the US. • Aware of SAT, ACT requirements and ability to guide students for high scores.