• Be a strategic talent advisor and trusted thought partner to engineering and product leadership by proactively leveraging talent intelligence, extensive market knowledge, and external talent insights to drive innovative hiring approaches and influence the strategic direction of searches. • Independently own end-to-end recruitment for complex and specialized R&D (Product and Technology) roles, using your business acumen and recruiting expertise to architect and deliver on strategic recruiting plans to identify, proactively source, and hire qualified talent. • Design and scale engineering recruiting programs that institutionalize a high technical talent bar, ranging from targeted industry outreach to delivering structured interview frameworks that mitigate bias and ensure equitable hiring outcomes. Orchestrate a high-signal candidate journey and positive experience by removing process friction and ensuring consistent, values-aligned communication across all interview stages. • Collect, analyze, and use talent insights and internal data to proactively set expectations and drive calibration with hiring teams. Advise and guide leaders on defining success profiles, prioritization, location decisions, and critical trade-offs based on skills-informed assessments. Align interviewer panels on assessment criteria to help drive the best possible hiring outcomes for Twilio. • Build and maintain trusted, collaborative relationships with VP-level R&D (Product and Technology) leaders, HRBPs, and other cross-function partners (Total Rewards, Finance, TA Ops) and TA COEs. • Use AI, tools, and technology to stay up-to-date on technical recruiting best practices, emerging sourcing techniques, interview innovations, and workplace trends to raise the bar for hiring quality talent. • Communicate and negotiate effectively and diplomatically across complex offer structures that include equity, using data and strategic influence to achieve desired business results. • Act as a trusted partner and strong contributor across TA and People Partnerships teams. Influence collaborative outcomes without authority, manage through ambiguity effectively, and take a proactive approach to identifying potential hiring roadblocks before they arise.

• Provide highest quality patient-centered care. • Manage your panel of patients through continuous remote care. In this, you will collaborate with our team of expert health coaches and be supported by the rest of our clinicians, including our endocrinology team. • Be proactive in ensuring adequate follow up of patients and their concerns. • Share after-hours coverage with our team. • Actively participate in the development of new technology and protocols to improve patient care and outcomes. • Collaborate with a multidisciplinary team of engineers, designers & health coaches. • Have a growth mindset, be flexible and agile in a rapidly growing company • Supervise NP members of the team and contribute to improving quality of care

• Own complex, non-standard deals end-to-end — multi-product transactions, pricing exceptions, and deals requiring cross-functional input from Finance and Legal • Serve as the primary escalation point for Deal Desk Associates on deal structure, quoting, and approval questions • Apply commercial judgment on discount approvals and pricing exceptions, ensuring deals are structured in line with company policy and revenue objectives • Build and maintain complex quotes in CPQ, ensuring accuracy, completeness, and compliance across high-volume periods • Own and govern the Closed Won process — ensuring order accuracy, data integrity in Salesforce, and adherence to established workflows • Monitor and manage the Deal Desk case queue, maintaining SLA standards and handling a high volume of tickets with speed and precision • Deliver enablement sessions for Sales reps on Deal Desk processes, CPQ quoting, and best practices • Participate in deal reviews, contributing deal-level insights to Sales leadership discussions • Work with Finance and Legal on non-standard contract terms and pricing structures for specific deals • Contribute to Deal Desk SOPs and internal documentation, flagging gaps and proposing improvements to the Lead and Senior Manager • Support month-end and quarter-end close operations to ensure accurate and timely deal execution

• Own complex, non-standard deals end-to-end — multi-product transactions, pricing exceptions, and deals requiring cross-functional input from Finance and Legal • Serve as the primary escalation point for Deal Desk Associates on deal structure, quoting, and approval questions • Apply commercial judgment on discount approvals and pricing exceptions, ensuring deals are structured in line with company policy and revenue objectives • Build and maintain complex quotes in CPQ, ensuring accuracy, completeness, and compliance across high-volume periods • Own and govern the Closed Won process — ensuring order accuracy, data integrity in Salesforce, and adherence to established workflows • Monitor and manage the Deal Desk case queue, maintaining SLA standards and handling a high volume of tickets with speed and precision • Deliver enablement sessions for Sales reps on Deal Desk processes, CPQ quoting, and best practices • Participate in deal reviews, contributing deal-level insights to Sales leadership discussions • Work with Finance and Legal on non-standard contract terms and pricing structures for specific deals • Contribute to Deal Desk SOPs and internal documentation, flagging gaps and proposing improvements to the Lead and Senior Manager • Support month-end and quarter-end close operations to ensure accurate and timely deal execution