• Provide highest quality patient-centered care. • Manage your panel of patients through continuous remote care. In this, you will collaborate with our team of expert health coaches and be supported by the rest of our clinicians, including our endocrinology team. • Be proactive in ensuring adequate follow up of patients and their concerns. • Share after-hours coverage with our team. • Actively participate in the development of new technology and protocols to improve patient care and outcomes. • Collaborate with a multidisciplinary team of engineers, designers & health coaches. • Have a growth mindset, be flexible and agile in a rapidly growing company • Supervise NP members of the team and contribute to improving quality of care

• Own complex, non-standard deals end-to-end — multi-product transactions, pricing exceptions, and deals requiring cross-functional input from Finance and Legal • Serve as the primary escalation point for Deal Desk Associates on deal structure, quoting, and approval questions • Apply commercial judgment on discount approvals and pricing exceptions, ensuring deals are structured in line with company policy and revenue objectives • Build and maintain complex quotes in CPQ, ensuring accuracy, completeness, and compliance across high-volume periods • Own and govern the Closed Won process — ensuring order accuracy, data integrity in Salesforce, and adherence to established workflows • Monitor and manage the Deal Desk case queue, maintaining SLA standards and handling a high volume of tickets with speed and precision • Deliver enablement sessions for Sales reps on Deal Desk processes, CPQ quoting, and best practices • Participate in deal reviews, contributing deal-level insights to Sales leadership discussions • Work with Finance and Legal on non-standard contract terms and pricing structures for specific deals • Contribute to Deal Desk SOPs and internal documentation, flagging gaps and proposing improvements to the Lead and Senior Manager • Support month-end and quarter-end close operations to ensure accurate and timely deal execution

• Own complex, non-standard deals end-to-end — multi-product transactions, pricing exceptions, and deals requiring cross-functional input from Finance and Legal • Serve as the primary escalation point for Deal Desk Associates on deal structure, quoting, and approval questions • Apply commercial judgment on discount approvals and pricing exceptions, ensuring deals are structured in line with company policy and revenue objectives • Build and maintain complex quotes in CPQ, ensuring accuracy, completeness, and compliance across high-volume periods • Own and govern the Closed Won process — ensuring order accuracy, data integrity in Salesforce, and adherence to established workflows • Monitor and manage the Deal Desk case queue, maintaining SLA standards and handling a high volume of tickets with speed and precision • Deliver enablement sessions for Sales reps on Deal Desk processes, CPQ quoting, and best practices • Participate in deal reviews, contributing deal-level insights to Sales leadership discussions • Work with Finance and Legal on non-standard contract terms and pricing structures for specific deals • Contribute to Deal Desk SOPs and internal documentation, flagging gaps and proposing improvements to the Lead and Senior Manager • Support month-end and quarter-end close operations to ensure accurate and timely deal execution

• Join a wonderful community of physicians fueled by a mission to improve pediatric care. • Practice high-quality, evidence-based medicine. • Collaborate with other doctors and customer support to ensure holistic patient care.