Specialist testing, inspection, certification and compliance (TICC) services
Senior Town Planner
Location
United Kingdom
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Senior Town Planner
Celnor Group
• Managing a variety of planning applications, appeals and pre-application enquiries. • Prepare a range of planning documents required to support applications including sequential assessments and planning statements. • Prepare and progress applications through the planning system. • Liaise with officers at Local Planning Authorities pre, during and post-application. • Communicating with relevant parties regarding the status of planning applications and queries. • Undertake site assessments to establish development potential to include site inspections, detailed examination of planning histories, policy analysis and interpretation and consideration of material considerations. • Assess the planning merits of a site, formulating planning strategies to promote medium- and long-term development sites through the plan-making process. • Prepare and submit client approved representations to development plan documents within agreed timescales. • Prepare/co-ordinate evidence to support the allocation of sites/areas for development/growth at examination.
Job Requirements
- Over five years’ post-qualification experience in planning
- Excellent understanding of client relationship management
- Excellent presentation skills
- Proven ability to manage workload, budgets, and project co-ordination
- Confidence and competence across a range of planning disciplines
- Experience in rural planning is beneficial, but not essential—an understanding of rural planning issues is valued
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• Ensure organization's records are correctly sequenced and filed. • Capture tracking information in electronic databases. • Gather documentation from internal departments, and code material chronologically, numerically, alphabetically, and by subject matter. • Store hard copies of documents such as invoices, receipts, and forms. • Create new files and retrieve information on request. • Ensure records are returned to appropriate locations, and request records from other external locations. • Make copies of and deliver records. • Execute authorized changes to filing system. • Assist with phone inquiries. • Receive and forward mail and courier packages.
• Collecting documentation from various sources. • Assessing, organizing and coding documentation. • Creating and updating files, and filing documentation in appropriate files. • Destroying outdated files following protocol, or moving these to inactive storage. • Scanning files regularly to ensure their correct positions and to search for missing records. • Retrieving records on request and forwarding these to relevant parties. • Making copies of and delivering records. • Executing authorized changes to filing system. • Assisting with phone inquiries. • Receiving and forwarding mail and courier packages.
• Gestionarás y responderás cuidadosamente a todas las consultas de los clientes entrantes y salientes, emails. • Proporcionarás un excelente servicio mediante la escucha activa. • Trabajarás con información confidencial de los clientes y la tratarás cuidadosamente. • Buscarás resolver situaciones con paciencia, empatía y comprensión desde el primer contacto. • Mantendrás un continuo conocimiento práctico de los productos, servicios y promociones de nuestros clientes. • Documentarás y actualizarás con precisión los registros en los sistemas requeridos.
• Soportar a los clientes respondiendo a consultas, brindando orientación clara y amigable, y entregando soluciones efectivas en diferentes escenarios de servicio. • Enfocarse en entender las necesidades del cliente, manejando la información de manera responsable, y asegurando una experiencia positiva en cada interacción.
