Tech Customer Expert – Trilingüe Inglés B2, Portugués B2
Location
Colombia
Posted
1 day ago
Salary
$3,229.6K / month
Seniority
Senior
Job Description
Tech Customer Expert – Trilingüe Inglés B2, Portugués B2
TP
• Gestionarás y responderás cuidadosamente a todas las consultas de los clientes entrantes y salientes, emails. • Proporcionarás un excelente servicio mediante la escucha activa. • Trabajarás con información confidencial de los clientes y la tratarás cuidadosamente. • Buscarás resolver situaciones con paciencia, empatía y comprensión desde el primer contacto. • Mantendrás un continuo conocimiento práctico de los productos, servicios y promociones de nuestros clientes. • Documentarás y actualizarás con precisión los registros en los sistemas requeridos.
Job Requirements
- Nivel de Idioma(s): Ingles B2 o más (80%) - Portugués B2 o más (80%)
- Educación: Diploma de Bachiller (copia física o digital)
- Conocimientos y/o afinidad en soporte, programación, desarrollo de software, Windows y Office, y afines.
- Disponibilidad Completa para trabajar en nuestros horarios estructurados de 42 horas semanales franja Horaria 7:00 - 21:00 ( 2 días libres a la semana ).
- Con habilidades comerciales, buena comunicación y manejo avanzado de herramientas ofimáticas.
Benefits
- Salario competitivo: $3.229.640 + prestaciones de ley.
- Bono por indicadores de hasta el 15% del salario base.
- Crecimiento profesional, ¡aquí tu potencial no tiene límites!
- Contrato a término indefinido.
- Capacitación paga y formación diseñada para impulsar tu éxito.
- Acceso a programas de bienestar, fondo de empleados y descuentos con aliados.
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