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Virtual Staff 365

Our client is a respected real estate business in Australia, known for delivering professional property services with integrity and accuracy.

Freight Forwarding & Shipping Coordinator

Location

AET (UTC+10)

Posted

2 days ago

Salary

0

Seniority

Mid Level

Job Description

Freight Forwarding & Shipping Coordinator

Virtual Staff 365

Role Description They are now seeking to hire a Freight Forwarding & Shipping Coordinator to take ownership of end-to-end shipment operations and ensure the timely, cost-effective delivery of goods. Job Responsibilities - Manage end-to-end freight forwarding operations across air, sea, and land transport modes - Create shipments in internal logistics systems and manage daily ETD and ETA updates - Track shipment progress daily and proactively resolve any transit delays or disruptions - Coordinate directly with freight forwarders, carriers, and third-party logistics providers to ensure timely delivery Documentation and Compliance - Oversee and verify shipping documentation including bills of lading, commercial invoices, and packing lists - Review customs paperwork to ensure full accuracy and compliance with trade regulations - Liaise with customs brokers and regulatory authorities to meet local and international trade requirements - Maintain meticulous accuracy when logging shipment data, key milestones, and critical operational dates Collaboration and Stakeholder Management - Provide regular status updates and operational reporting on shipment progress to stakeholders - Collaborate with internal procurement, supply chain, warehousing, and finance teams to ensure seamless logistics workflows - Maintain strong, professional relationships with key logistics partners and external stakeholders - Handle low-volume inbound and outbound phone calls to resolve immediate shipment and delivery challenges Qualifications - Proven work experience managing end-to-end shipments within a freight forwarding, logistics, or supply chain environment - Direct experience handling core shipping documentation including bills of lading, commercial invoices, and packing lists - Demonstrated ability to create shipments and actively track daily ETD and ETA milestones - Strong background working collaboratively with freight forwarders, shipping lines, carriers, and customs brokers - Strong problem-solving skills with the ability to proactively handle shipment delays, capacity constraints, and customs holds - Excellent written and verbal English communication skills with a polite and professional phone manner - Exceptional attention to detail and strong time management skills when handling multiple concurrent shipments Nice-to-Have Skills - Hands-on experience using specialised logistics or ERP platforms such as SAP or CargoWise - Advanced proficiency in Microsoft Excel for data tracking and operational reporting - Experience identifying and implementing logistics process improvements to reduce costs and improve service quality Benefits - Permanent work-from-home set-up - Dayshift (Australian Eastern Standard Time business hours) - Full-time job - HMO - Annual leave - Christmas Bonus equivalent to 1 month's wage (pro-rate)

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