Title: Financial Aid Officer remote type Partially Remote locations Green Bay, WI time type Full time job requisition id JR10012224 Job Category: Academic Staff Employment Type: Regular Job Profile: Financial Aid Officer Job Duties: The Financial Aid Officer plays a critical, student-centered role in advancing the University of Wisconsin–Green Bay’s mission to provide access to high-quality education and empower student success. This position evaluates and verifies financial aid applications, supports accurate reporting, and awards federal, state, university, and external financial aid and scholarships with precision and care. By ensuring compliance, accuracy, and equitable distribution of funds, the Financial Aid Officer directly supports UW‑Green Bay’s strategic priorities of access, student success, and inclusive excellence—helping learners from all backgrounds move confidently toward their educational goals. Serving in multiple capacities within the Financial Aid Office, the Financial Aid Officer collaborates with students and families, presents financial aid information at on- and off‑campus events, and helps triage financial aid processes to ensure timely, responsive service. Guided by UW‑Green Bay’s core values, this role advances fearlessly through complex regulations, empowers student confidence through clear guidance, provisions access by removing financial barriers, builds community through collaboration and outreach, and expresses gratitude by supporting students with respect and care. Together, We Rise—creating opportunity, fostering belonging, and shaping a stronger future for our region and beyond. Key Job Responsibilities: - Triages processes or applications if issues arise - Assists in collecting, preparing, and analyzing financial aid data for stakeholders - Serves as a point of contact to third party stakeholders about financial aid information and processes - May hire, train, and supervise student employees - Audits financial aid applications for awarding financial aid to qualifying students according to established policies and in compliance with federal and state regulations - Awards financial aid to qualifying students Department: Financial Aid Compensation: Minimum compensation of $46,000. This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA). Required Qualifications: - Bachelor's degree or Associates Degree with 2 years of experience working in a higher education environment by start date Preferred Qualifications: - 1 year of direct Student Services experience in a University setting - Experience with an integrated student information system {PeopleSoft preferred) - Experience working with desktop hardware and standard business software programs (e.g., Word, Excel, Teams) - Knowledge of various financial aid programs managed by the Financial Aid Office (e.g. federal and state aid programs, Veterans benefits, scholarships etc.) - Bilingual in Spanish, Hmong, Oneida, or Somali Conditions of Appointment: Some travel may be required for necessary meetings, workshops, conferences, etc. Occasional evening/weekend work may be required and will be assigned by the supervisor as needed. This position may have the option to work on-campus or a hybrid schedule, subject to approved telecommuting request. The home campus of this position is Green Bay and the successful candidate may occasionally be required to travel to or work at the Marinette, Sheboygan or Manitowoc Campus, based on operational needs. Position is a full-time Academic Staff appointment. A pre-employment education check which includes, but is not limited to, the verification of academic credentials will be conducted on the finalist(s). A criminal conviction investigation will be conducted on the finalist(s) and if there is prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee misconduct. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record. The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources. The Successful Candidate The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace.  The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence. In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource. Benefit Details The Universities of Wisconsin provides an excellent benefits package to meet the diverse needs of its employees. For benefits eligible positions, this includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately, and employees are fully vested after 5 years of service. The Universities of Wisconsin also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation. In addition, eligible employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually and paid parental leave. Eligible employees earn 13-27 days of vacation each year, depending on years of service and employment type. Employee Misconduct All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of employee misconduct, sexual violence or sexual harassment. When obtaining employment reference checks, these same misconduct, sexual violence or sexual harassment questions must also be asked.