Role Description Responsible for supporting the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines, whilst also working with Management to provide the best service to our clients by delivering their functional and technical expertise to support a selection of clients. This role can be performed remotely from anywhere within Spain. Experience supporting Norway payroll operations is required. English is required; Norwegian language skills are not mandatory. Key Responsibilities - Support Managers with client Strada engagement ensuring all information is accurate and provided on time. - Provide support and guidance for all implementations and go lives. - Provide daily functional support to the teams, to support the successful delivery of payrolls. - Responsible for the maintenance of the Client Solution workbook. - Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs) and other process documentation. - Ensure and Sign Off System Maintenance Testing. - Support the review of the Statement of Works before it's shared with the Client to ensure it's fit for purpose. - Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate. - Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmes. - Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed. - Support Year End. - Ability to recognize and deal appropriately with sensitive and confidential information. - Proactively identify upsell opportunities. - Support Management with the resolution of client escalations, along with lessons learnt. - Upskill and develop team members through training delivery and coaching to enable them to fulfil their role. - Strada Security Standards are adhered to and followed. - Time Recording to be completed on time and accurately. - Contribute to team meetings and raise any issues immediately to your Operations Manager. - Ensure you are up to date with all Strada HR announcements and communications. - Build good relationships with all lines of business where appropriate. - Participate in projects and activities as needed and assigned. Key Criteria to Monitor Performance - Adherence to all Security and Compliance procedures. - 100% Attainment of customer SLA agreements. - Adherence to quality standards. - Adoption of innovation initiatives. - Reduction of client escalations through knowledge transfer to both the client and payroll team. - Demonstrate professionalism and act responsibly. Qualifications - Strong knowledge of the various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll. - Ability to identify and mitigate risks. - Strong knowledge of MS Office tools such as Excel, Word and PowerPoint. - Flexibility to support a global and fast-paced environment. - Attention to detail. - Excellent written and verbal communication skills in English. - Self-motivated and a willingness to learn. - Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures. Requirements - BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education and experience. - 3-4 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment. - Experience processing and supporting Norway payroll is required. - Expert knowledge of payroll processes, practices and associated legislation. - Fluency in English is required. - Norwegian language skills are not mandatory. Desirable - HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred, HrX and Strada Pay. - Payroll certifications. - Norwegian language skills are considered an asset, but are not required. Benefits - Health coverage. - Wellbeing programs. - Paid leave (vacation, sick, parental). - Retirement plans. - Learning opportunities. - And more.

• Process accurate and timely biweekly payroll for exempt and non-exempt employees across multiple states using Rippling • Manage off-cycle payrolls, termination pay, and manual adjustments in compliance with state-specific timing requirements (including California final pay rules) • Audit payroll registers for accuracy prior to submission; research and resolve discrepancies • Administer garnishments, wage assignments, and involuntary deductions • Maintain payroll records and respond to employee payroll inquiries with accuracy and discretion • Ensure accurate and timely filing and remittance of federal, state, and local employer payroll taxes across all active jurisdictions • Manage new state and local tax registrations as the company expands into new markets • Reconcile payroll tax liabilities, resolve tax notices, and coordinate with tax authorities on audits or inquiries • Maintain W-2 and ACA compliance; manage year-end close processes • Stay current on changes to employer tax law across all operating states • Own the full lifecycle of business licenses, operating permits, and fictitious business name filings across all states and localities where Vynca operates • Track license renewal deadlines and proactively manage renewals to ensure continuous compliance • Research and fulfill new licensing requirements when Vynca expands into new geographies or service lines • Maintain a centralized license inventory and documentation library • Partner with Legal and Finance on annual report filings and registered agent maintenance • Serve as a subject matter expert and power user within Rippling for payroll and tax configuration • Identify and implement process improvements that increase accuracy, efficiency, and auditability • Develop internal documentation, SOPs, and controls for payroll and licensing workflows • Support internal and external audits by producing accurate records and reporting on request

• Payroll Validation and Approval: Review and approve payrolls produced by local providers to ensure compliance with each country’s specific legislation. • Termination and Onboarding Management: Verify and validate termination calculations and ensure required documentation is submitted for new hires and terminations. • Local Payments and Taxes: Validate and approve local tax payment forms and bank files for accurate processing of salaries and statutory contributions. • Local Benefits Management: Validate and approve benefit requests (particularly for Mexico and Uruguay), ensuring compliance with local policies. • Compliance and Continuous Improvement: Drive maintenance and improvements of payroll processes, ensuring compliance with data protection laws and local regulations. • Employee and Stakeholder Support: Serve as a point of contact to resolve local employee queries and deliver accounting reports as required. • Annual Calendar Development: Prepare the annual payroll activity calendar to ensure all deadlines and processes are met.

• Own the end-to-end global payroll operating model • Manage and develop a team of 2–3 direct reports • Lead operational administration of employee equity in Shareworks • Identify and implement automation workflows • Partner with HR Technology, IT, and Finance • Strengthen compliance protocols and documentation • Establish clear processing calendars and accountability metrics • Step into complex tax, equity, and payroll challenges