• Conduct comprehensive assessments of enterprise therapy organizations, including operational workflows, revenue cycle performance, provider productivity, referral management, scheduling efficiency, and financial outcomes. • Identify operational gaps, inefficiencies, and revenue leakage opportunities across multi-site organizations. • Develop strategic recommendations that align customer goals with Raintree solutions and services. • Serve as a trusted advisor to executive leadership teams, including CEOs, COOs, CFOs, CIOs, and operational leaders. • Build detailed business cases demonstrating the value of Raintree solutions. • Analyze provider productivity, visit utilization, scheduling efficiency, reimbursement trends, denials, collections, and operational KPIs. • Create executive-level ROI presentations and financial models. • Architect end-to-end solutions that leverage Raintree products, services, and integrations. • Maintain deep knowledge of Practice Management EHR Revenue Cycle Management Patient Engagement Referral Management Analytics & Reporting Interoperability & Integrations. • Present complex operational analyses and solution recommendations to executive stakeholders.

Role Description This is a remote position. As our founding Sales Engineer, you will be the technical foundation of our go-to-market motion. You will: - Run technical discovery during the sales process. - Lead proofs of concept. - Drive RFP responses. - Own the technical hand-off between Sales and Onboarding. This is a career defining role. You will partner directly with our founder and sales team to win the most complex deals in our pipeline, and you will build the SE function from zero to one. You sit at the intersection of sales, product, and customer success, and you will heavily influence what we build, how we sell, and how we win. We expect to build our entire pre-sales org around you. Main Responsibilities - Technical Discovery: - Lead technical discovery throughout the sales process, uncovering partner program structure, CRM and tooling requirements, integration needs, security constraints, and success criteria. - Ask sharp, targeted questions to identify the true technical decision drivers behind each deal. - Translate prospect requirements into clear, prioritized solution narratives for the AE team. - Help qualify or disqualify opportunities early based on technical fit. - Proofs of Concept: - Scope, design, and execute proofs of concept that demonstrate the platform's ability to solve the prospect's specific challenges. - Build custom demo environments and POC instances aligned to the prospect's data, workflows, and CRM ecosystem. - Define success criteria upfront and drive prospects toward timely decisions. - Partner with Product and Engineering when prospects require functionality not yet available, feeding insights back into the roadmap. - RFPs and Security Reviews: - Own the technical close, including RFPs, RFIs, security questionnaires, and architecture reviews. - Build and maintain a scalable library of RFP responses, security documentation, and technical content. - Coordinate with Product, Engineering, and Security teams when specialized expertise is required. - Sales to Customer Onboarding: - Own a structured hand-off from Sales to Onboarding for every closed deal. - Document customer goals, technical environment, integration requirements, and success criteria to ensure a seamless transition. - Stay engaged through onboarding kickoff to ensure alignment and accelerate time to value. - Demos & Presentations: - Deliver tailored product demonstrations aligned to each prospect's industry, CRM environment, and partner strategy. - Present effectively to both executive and technical stakeholders, from Partnership leaders to RevOps and Solutions teams. - Maintain scalable demo environments, narratives, and supporting assets across deal types. - Building the SE Function: - Define and document the SE playbook, including discovery frameworks, POC templates, RFP libraries, and hand-off processes. - Establish key metrics to measure SE impact, including technical win rate, deal velocity, and onboarding quality. - Help hire, onboard, and develop future Solutions Engineers as the team scales. Qualifications - 5+ years in Sales Engineering, Solutions Consulting, or Solutions Architecture within a B2B SaaS environment. - Proven track record as the technical lead on enterprise or mid-market deals involving complex integrations and configurations. - Experience owning proofs of concept end-to-end and driving timely customer decisions. - Experience leading or contributing to RFPs, RFIs, and security review processes. Requirements - Skills: - Exceptional written and verbal English, with the ability to explain complex concepts to both technical and non-technical audiences. - Strong discovery skills, with the ability to uncover requirements, identify constraints, and assess technical fit. - Deep familiarity with CRM data models, particularly Salesforce and HubSpot, including objects, fields, and relationships. - Working knowledge of APIs, webhooks, OAuth, and data mapping concepts. - Hands-on ability to build demo environments, configure complex products, and support custom solutions with minimal engineering involvement. - Strong project management and organizational skills, with the ability to manage multiple deals, POCs, and RFPs simultaneously. - Knowledge: - Strong understanding of B2B SaaS sales cycles and the role of Solutions Engineering in driving technical wins. - Familiarity with PRM platforms, partnerships, channel programs, or RevOps tooling is a strong plus. - Understanding of how SaaS applications integrate with CRMs, billing platforms, and data warehouses. - Attributes: - Customer-focused and outcomes-driven, with a passion for solving business problems. - Highly organized and able to manage multiple priorities in a fast-paced environment. - Proactive, detail-oriented, and process-minded, with a focus on documenting and scaling best practices. - Comfortable building from zero to one within a startup environment. - Strong ownership mentality and willingness to do whatever is needed to help close the deal. Benefits - Salary: $4500 - $7000 + OTE - 100% Remote from Latam

Role Description This is a remote position. As our founding Sales Engineer, you will be the technical foundation of our go-to-market motion. You will run technical discovery during the sales process, lead proofs of concept, drive RFP responses, and own the technical hand-off between Sales and Onboarding. This is a career defining role. You will partner directly with our founder and sales team to win the most complex deals in our pipeline, and you will build the SE function from zero to one. You sit at the intersection of sales, product, and customer success, and you will heavily influence what we build, how we sell, and how we win. We expect to build our entire pre-sales org around you. Main Responsibilities - Technical Discovery: - Lead technical discovery throughout the sales process, uncovering partner program structure, CRM and tooling requirements, integration needs, security constraints, and success criteria. - Ask sharp, targeted questions to identify the true technical decision drivers behind each deal. - Translate prospect requirements into clear, prioritized solution narratives for the AE team. - Help qualify or disqualify opportunities early based on technical fit. - Proofs of Concept: - Scope, design, and execute proofs of concept that demonstrate the platform's ability to solve the prospect's specific challenges. - Build custom demo environments and POC instances aligned to the prospect's data, workflows, and CRM ecosystem. - Define success criteria upfront and drive prospects toward timely decisions. - Partner with Product and Engineering when prospects require functionality not yet available, feeding insights back into the roadmap. - RFPs and Security Reviews: - Own the technical close, including RFPs, RFIs, security questionnaires, and architecture reviews. - Build and maintain a scalable library of RFP responses, security documentation, and technical content. - Coordinate with Product, Engineering, and Security teams when specialized expertise is required. - Sales to Customer Onboarding: - Own a structured hand-off from Sales to Onboarding for every closed deal. - Document customer goals, technical environment, integration requirements, and success criteria to ensure a seamless transition. - Stay engaged through onboarding kickoff to ensure alignment and accelerate time to value. - Demos & Presentations: - Deliver tailored product demonstrations aligned to each prospect's industry, CRM environment, and partner strategy. - Present effectively to both executive and technical stakeholders, from Partnership leaders to RevOps and Solutions teams. - Maintain scalable demo environments, narratives, and supporting assets across deal types. - Building the SE Function: - Define and document the SE playbook, including discovery frameworks, POC templates, RFP libraries, and hand-off processes. - Establish key metrics to measure SE impact, including technical win rate, deal velocity, and onboarding quality. - Help hire, onboard, and develop future Solutions Engineers as the team scales. Qualifications - 5+ years in Sales Engineering, Solutions Consulting, or Solutions Architecture within a B2B SaaS environment - Proven track record as the technical lead on enterprise or mid-market deals involving complex integrations and configurations - Experience owning proofs of concept end-to-end and driving timely customer decisions - Experience leading or contributing to RFPs, RFIs, and security review processes Requirements - Exceptional written and verbal English, with the ability to explain complex concepts to both technical and non-technical audiences - Strong discovery skills, with the ability to uncover requirements, identify constraints, and assess technical fit - Deep familiarity with CRM data models, particularly Salesforce and HubSpot, including objects, fields, and relationships - Working knowledge of APIs, webhooks, OAuth, and data mapping concepts - Hands-on ability to build demo environments, configure complex products, and support custom solutions with minimal engineering involvement - Strong project management and organizational skills, with the ability to manage multiple deals, POCs, and RFPs simultaneously Attributes - Customer-focused and outcomes-driven, with a passion for solving business problems - Highly organized and able to manage multiple priorities in a fast-paced environment - Proactive, detail-oriented, and process-minded, with a focus on documenting and scaling best practices - Comfortable building from zero to one within a startup environment - Strong ownership mentality and willingness to do whatever is needed to help close the deal Benefits - Salary: $5900 - $8300 - + OTE - 100% Remote from Canada

Role Description The Senior Solutions Engineer is critical to driving mutual success for Zayo and our customers. They serve as trusted technology partners to their customers to reveal what’s possible to make their businesses run better, faster, and smarter. The Senior Solutions Engineer will be the trusted expert in telecommunications technology and Zayo’s products, consulting with customers to collaboratively design solutions that customers need. Using a combination of your technical, sales, and communication skills, you will engage in conversations with customers to discover, understand, and analyze requirements and develop tailored solutions that incorporate industry-leading practices to enable our customers to realize their goals. As a senior member of the team, you will work on the largest and most complex customer designs and you will mentor others, sharing the expertise you’ve gained during your career to make the entire Zayo team stronger and more valuable to our customers. Responsibilities - Sales - Keep abreast of the competitive landscape and emerging technologies to best position Zayo in the marketplace. - Provide guidance and counsel in customer meetings throughout the sales cycle from discovery through close. - Develop strong relationships with customer’s technical influencers and recommenders to effectively resolve all technical objections and drive opportunities to closure. - Build and communicate the customer-specific value proposition with client executives and key partners, articulating Zayo’s contribution to achieving each customer’s desired business outcomes. - Write proposals and support the contracting process by ensuring that all technical and compliance needs are satisfied. - Solution Design - Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems. - Design the right solution options, optimizing the mix of capabilities, resiliency, and cost to meet the customer’s needs, applying your expertise of local to global services. - Employ your exceptional cross-functional leadership skills to manage design teams that include members of multiple departments and project manage complex and iterative designs to completion. - Ensure the feasibility of the proposed solution with the operations and product teams. - Document and diagram solutions to clearly outline all technical components. - Participate in the creation and delivery of compelling face-to-face sales presentations that demonstrate technical knowledge of designed solutions and the Zayo products used in the design. - Peer leadership in addition to structured mentorship opportunities within the SE/SA org. - Serve as a subject matter expert in one or more technologies and services. - Education - Educate and advise customers on key technology and industry trends. - Actively participate in bidirectional knowledge sharing with your Zayo and Zayo’s business partner peers. - Help develop the product and technical acumen of your sales counterparts. - Invest in yourself through continuing education, both formal and informal. Qualifications - Bachelor’s degree in computer science, engineering, or related field; or equivalent business or military experience. - Minimum five (5) years experience in technical sales engineering/support role(s) within the telecommunications industry. - Industry certification in two or more specialized technologies. - Excellent communication skills - written, verbal, listening, reasoning, and objection handling. - Proficient knowledge and use of common business applications including the Google and/or Microsoft suites. - Ability to work autonomously and effectively on multiple projects and collaborate effectively with team members from multiple disciplines. - Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment. - Experience developing and delivering technical training programs. - Expert-level technical skills in networking including optical, routing, switching, software-defined networks, and network security. - Understanding of business continuity and disaster recovery concepts and experience in designing for a variety of resiliency requirements. - Knowledge of application and data architectures, including public, private and hybrid clouds and edge performance and security demands. - Ability to create technical designs and diagrams of customer solutions and articulate the design concepts to technical and business audiences. - A results-oriented mindset. Requirements - Estimated base salary range: $135,000 - $155,000 USD/annually. - The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. - Non-sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. - This position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. - The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave