• Supervising local Country Managers and their teams • Managing our relationship with SAP offices in Europe • Building the region in terms of resources/structure/business • Focusing on growing and developing existing clients, together with generating new business • Responsible for the development and achievement of sales through the direct sales channel • Key person for CRM and opportunities • Account/program management • Monitoring budget / P&L / business units

• Deliver best in class leave of absence, worker’s compensation and accommodation services • Navigate and respond to inquiries about leave, worker’s compensation and disability events • Serve as a point of contact for assigned staff • Monitors, tracks, and maintains all records for work-related injuries and absences • Educate managers and business partners on employee concerns • Communicate regular updates to employees and stakeholders • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Critically assess and adjust the case management plan • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Manages caseload efficiently. • Assists in the administrative processing of Leaves of Absence (LOA) approvals • Provides administrative support to workers’ compensation. • Participates in team meetings with labor relations and HRBP, if needed.

• Provide support to a Claims Director with leadership and claim technical responsibilities • Oversee work done within the Real Property Appraisal staff • Deliver operational effectiveness in leveraging technology and analytics • Balance management responsibilities and individual contributor responsibilities as needed • Attract, hire, retain, and provide a high level of training with the support of leadership team • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation

• Oversee technician hiring, time off and timecard approvals, and career development. • Identify training needs and close skill gaps by cross-training team members to build core strengths. • Train and mentor developing technicians in electrical safety and equipment maintenance. • Support technicians and assist with project management at site. • Serve as the front-line communicator to customers, site leaders, and teams. • Assist customers with annual budgeting for improvements, repairs, and campaigns. • Join weekly/monthly customer performance calls and provide monthly site summaries to Performance Engineering. • Schedule and plan work to minimize downtime and ensure team safety. • Manage CMMS work order reviews for accuracy and out-of-scope billing. • Track inspections, schedules, and parts consumption through CMMS. • Partner with leadership to identify and improve inefficiencies, processes, and gaps. • Lead by example—set the standard for safety, quality, and excellence. • Troubleshoot, diagnose, and resolve offline turbine issues, restoring them to service. • Identify turbine performance issues and develop plans for corrective action, ideally during scheduled maintenance. • Ensure all equipment operates with only approved solutions, hardware, and software. • Perform quality checks to confirm technician and contractor work meets standards. • Coordinate large corrective work with contractors as needed. • Champion a strong EHS culture, utilizing stop-work authority when necessary. • Manage the safe and reliable operation of utility-scale BESS and Solar facilities across the assigned region. • Ensure compliance with all company, customer, utility, OSHA, NERC, NFPA, and environmental requirements. • Monitor asset performance, availability, reliability, and contractual KPIs. • Lead root cause analyses (RCA) for equipment failures and recurring operational issues. • Develop corrective action plans and drive continuous improvement initiatives. • Support commissioning, energization, acceptance testing, and performance verification activities.