Join our Team About this opportunity: Ericsson is hiring an Account Manager - New Business to identify and secure new commercial opportunities with existing and prospective customers, driving profitable growth. The role focuses on expanding Ericsson's market footprint, developing new telecom solutions and use cases, and building strong senior-level relationships to position Ericsson as a trusted partner for innovation. What you will do - Position Ericsson in the marketplace as the trusted telecom leader, developing trends and delivering our vision and impact in the market digital evolution - Drive new business development by owning and managing a qualified sales pipeline across products, solutions, and services for key and strategic accounts. - Identify, qualify, and prioritize high-impact opportunities through deep customer and market insights, value relationships and competitive intelligence, with focus on profitable growth. - Evaluate and establish partnerships (sell-thru, sell-with, etc.) to pursue new markets and opportunities beyond traditional MNO business - Lead complex, end-to-end sales cycles - from opportunity identification and value proposition design to proposal, executive-level negotiation, and closing. - Build and strengthen relationships with senior decision-makers and influencers, positioning Ericsson solutions to address their business outcomes and transformation agendas. - Orchestrate and lead virtual account and pursuit teams (finance, delivery, legal, solution teams and partners) to structure competitive, compliant, and profitable deals. - Actively contribute to customer success, ensuring that delivered solutions create measurable value and generate new business opportunities and references. The skills you bring - Technology, IT and Telecom Business understanding, experience and connections - Self-drive for new business development, customer expansion and pipeline ownership in complex B2B environments, preferably telecom/ICT. - Strong market understanding and competitive analysis, turning insights into account and go-to-market strategies. - Insight selling with a consultative, value-focused approach - Proven ability to lead and close complex multi-stakeholder, with advanced negotiation and commercial management. - Solid commercial and business risk management - Clear, compelling executive communication, storytelling and sales presentations. - High stakeholder engagement and agility in dynamic, ambiguous environments. - Strong strategic account management and partnering with senior customer and internal leaders. - Collaborative and motivated Leader who mobilizes cross-functional and virtual teams to win and deliver new business. If you are passionate about creating new business, growing strategic accounts, and shaping high-impact partnerships, we would be excited to connect with you. In this role, you will operate under the direction of a Key Account Manager (KAM) / Sales Vice President (KAM). Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Mexico (MX) || Mexico City Req ID: 785778

• The Key Account Rep will primarily be focused on supporting the Account Executives (AE’s), while learning the Computing and Print industry through education and development with Customer Care, Products, Solutions, Distribution and Sourcing. • Work directly with assigned AE’s, AM’s & RSDs to identify, cultivate and pursue opportunities to drive further customer Computing and Print category penetration via telephone and in-person as needed. • Contribute to the development of solutions and proposals for both programmatic and transactional opportunities. • Penetrate accounts with multiple locations with local buying decisions. • Assist in growth of new customers. • Support the Sales Team as needed to prepare for and follow up after sales calls/sales activities. • Support bid initiatives including entering, submission, order tracking and follow-up with the different internal departments. • Provide pricing & follow-up to external sales field and customer.

• Identify, research, and target prospective sellers aligned with assortment and growth goals. • Develop and execute targeted seller acquisition strategies using outbound, referral, and category-based channels. • Present and articulate the marketplace value proposition, addressing objections and closing new seller partnerships. • Build and manage a recruitment pipeline, monitor metrics, and report on pipeline health and conversion trends. • Guide sellers through onboarding, compliance, and launch readiness, including training on tools and standards. • Partner with internal teams to ensure seamless onboarding and transition for new sellers. • Identify process gaps and implement scalable improvements to enhance efficiency and seller experience. • Contribute to cross-functional initiatives and strategic marketplace growth projects.

• Build and own the global partner strategy and relationships with strategic ABC partners (payment processors, networks, banks, and technology partners such as Stripe, Worldpay, and Visa) • Work cross-functionally with a number of ABC teams – including Engineering, Product, Sales, Finance, Operations, Treasury, Legal and others – to negotiate contracts and pricing, build integrations, products, support deals, and drive process enhancements • Define SLAs and performance standards for our partners and drive efforts to implement and track commitments • Manage monthly and quarterly business reviews with partners • Identify capabilities and needs for ABC’s top markets and identify the partners to provide the necessary payment processing coverage to support our market expansion, new programs and solutions (including defining payment methods, technical and operational requirements) to address them • Develop and manage end-to-end project plans for new implementations, working closely with other stakeholders and partners to ensure on-time delivery • Negotiate pricing and contractual agreements and continue to analyze processing fees and charges to optimize costs to ensure ABC remains competitive • Identify, scope, and drive process improvements across your area(s) of ownership • Assist with incident resolution when needed, working closely with Engineering, Operations, Customer Success teams to drive partner communications and escalations