Requisition Number: 2346721 Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. Optum AI is UnitedHealth Group's enterprise AI team. We are AI/ML scientists and engineers with deep expertise in AI/ML engineering for health care. We develop AI/ML solutions for the highest impact opportunities across UnitedHealth Group businesses including UnitedHealthcare, Optum Financial, Optum Health, Optum Insight, and Optum Rx. In addition to transforming the health care journey through responsible AI/ML innovation, our charter also includes developing and supporting an enterprise AI/ML development platform. You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Optum AI team members: - Have impact at scale: We have the data and resources to make an impact at scale. When our solutions are deployed, they have the potential to make health care system work better for everyone - Do ground-breaking work: Many of our current projects involve cutting edge ML, NLP and LLM techniques. Generative AI methods for working with structured and unstructured health care data are continuously being developed and improved. We are working in one of the most important frontiers of AI/ML research and development - Partner with world-class experts on innovative solutions: Our team members are developing novel AI/ML solutions to business challenges. In some cases, this includes the opportunity to file patents and publish papers about the methods we develop. We also collaborate with AI/ML researchers at some of the world's top universities Primary Responsibilities: - Develop novel AI strategies to drive complex healthcare solutions by building machine learning, deep learning, and Generative AI models using cutting-edge methods - Research, design, and implement scalable innovative machine learning models to support production processes, including processing and transforming source data for machine learning pipelines in cloud environments - Evaluate emerging trends to inform solution design and drive strategic innovation across the enterprise - Design, develop, and deploy AI-powered solutions to address complex business challenges with an emphasis on the responsible and ethical use of AI - Collaborate with research, engineering, and product teams to translate cutting-edge AI advancements into scalable, production-ready capabilities that can be re-used by the enterprise - Collaborate with cross-functional teams to determine the applicability of AI to specific business problems - Demonstrate self-driven initiative by taking ownership of projects and creating end-to-end solutions - Develop comprehensive model and code documentations, as well as publications and patents for scientific journals and conferences You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - PhD in Computer Science, Machine Learning, or a related quantitative field - 3+ years of experience using machine learning to solve problems in natural language processing (NLP), generative AI, architecture design, prompt engineering, RAG, and fine-tuning LLMs - 3+ years of experience with deep learning frameworks such as PyTorch and TensorFlow - Record of publications in prominent research journals and conferences Preferred Qualifications: - Familiarity with advanced document parsing methods - Experience in developing and maintaining end-to-end ML pipelines - Ability to mentor other researchers and engineers in AI/ML advancements - Experience collaborating with academic researchers on innovative solutions - Familiarity with healthcare data sets and specific industry challenges *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #optumaiscience UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description Liquid Agency is looking for an AI Enablement Lead to help transform how work gets done across the organization. This role is responsible for turning AI strategy into practical execution—helping teams adopt new tools, redesign workflows, build new capabilities, and realize measurable business impact. As the internal operational owner of AI adoption, you'll lead the implementation and operationalization of Claude Enterprise, drive agency-wide enablement efforts, and partner with leaders across the business to identify opportunities where AI can improve efficiency, quality, and speed of work. This role sits at the intersection of technology, operations, and change management. Success requires someone who can translate ideas into action, guide teams through change, facilitate learning, and continuously improve processes as AI capabilities evolve. What you'll do - Lead execution of AI initiatives and adoption programs across the agency. - Drive the rollout, enablement, and ongoing optimization of Claude Enterprise. - Partner with department leaders to identify opportunities for AI-enabled workflow improvements. - Evaluate, test, and refine new ways of working that increase productivity, efficiency, and quality. - Facilitate training sessions, workshops, office hours, and hands-on learning opportunities. - Develop playbooks, documentation, prompt libraries, and other enablement resources. - Collaborate with department AI Champions to support adoption and knowledge sharing. - Help teams move successful AI pilots into scalable, repeatable operational processes. - Support AI governance efforts by maintaining standards, promoting responsible AI use, and reinforcing confidentiality requirements. - Track adoption, engagement, workflow improvements, and business outcomes to measure success. - Share learnings, best practices, and recommendations that help advance AI maturity across the agency. Qualifications - 5+ years of experience in program management, operations, enablement, organizational change management, consulting, business transformation, or a related field. - Proven experience leading cross-functional initiatives and driving organizational change. - Demonstrated success implementing new tools, technologies, systems, or processes and supporting user adoption. - Experience creating and delivering training programs, workshops, documentation, or enablement resources. - Strong project management and execution skills, with the ability to manage multiple priorities and stakeholders. - Excellent communication, facilitation, and relationship-building skills. - Ability to influence and drive alignment without direct authority. - Strong analytical and problem-solving abilities with a focus on measurable outcomes. - Curiosity about emerging technologies and a passion for helping people work more effectively. - Experience using AI tools such as Claude, ChatGPT, Microsoft Copilot, Gemini, or similar platforms in a professional setting preferred. - Experience with process improvement, workflow redesign, digital transformation, or operational excellence initiatives preferred. - Experience working in an agency, consulting, professional services, or other fast-paced environment preferred. Benefits - Play a foundational role in shaping how AI is adopted and scaled across Liquid. - Work directly with leaders across the agency to influence strategy, operations, and ways of working. - Help employees unlock new capabilities and work more efficiently through AI. - Experiment with emerging technologies and help define best practices for the future of work. - Join a collaborative, entrepreneurial culture that values curiosity, innovation, and continuous learning. - Enjoy the flexibility of a remote-first environment while making a visible impact across the organization.

• Partner with Trility clients to design, build, and enhance modern cloud-native applications and platform services • Work across backend APIs, frontend user experiences, cloud infrastructure, CI/CD automation, and emerging AI-assisted development practices to deliver scalable, secure, and maintainable solutions • Operate across the full technology stack, from application development and database design to infrastructure automation and deployment pipelines

• Develop and maintain automation workflows using AI tools and platforms such as n8n, Zapier, Microsoft Power Automate, or similar technologies. • Collaborate with cross-functional teams to analyze business processes and identify automation opportunities. • Assist with the implementation of AI-driven solutions to improve operational efficiency and data management. • Monitor and optimize existing automation systems to ensure sustained performance and efficacy. • Prepare documentation, including standard operating procedures (SOPs) and training materials for users. • Provide user training and support for AI tools and automation processes. • Stay updated with industry trends and best practices in AI and automation technologies.