Liquid Agency

Role Description Liquid Agency is looking for an AI Enablement Lead to help transform how work gets done across the organization. This role is responsible for turning AI strategy into practical execution—helping teams adopt new tools, redesign workflows, build new capabilities, and realize measurable business impact. As the internal operational owner of AI adoption, you'll lead the implementation and operationalization of Claude Enterprise, drive agency-wide enablement efforts, and partner with leaders across the business to identify opportunities where AI can improve efficiency, quality, and speed of work. This role sits at the intersection of technology, operations, and change management. Success requires someone who can translate ideas into action, guide teams through change, facilitate learning, and continuously improve processes as AI capabilities evolve. What you'll do - Lead execution of AI initiatives and adoption programs across the agency. - Drive the rollout, enablement, and ongoing optimization of Claude Enterprise. - Partner with department leaders to identify opportunities for AI-enabled workflow improvements. - Evaluate, test, and refine new ways of working that increase productivity, efficiency, and quality. - Facilitate training sessions, workshops, office hours, and hands-on learning opportunities. - Develop playbooks, documentation, prompt libraries, and other enablement resources. - Collaborate with department AI Champions to support adoption and knowledge sharing. - Help teams move successful AI pilots into scalable, repeatable operational processes. - Support AI governance efforts by maintaining standards, promoting responsible AI use, and reinforcing confidentiality requirements. - Track adoption, engagement, workflow improvements, and business outcomes to measure success. - Share learnings, best practices, and recommendations that help advance AI maturity across the agency. Qualifications - 5+ years of experience in program management, operations, enablement, organizational change management, consulting, business transformation, or a related field. - Proven experience leading cross-functional initiatives and driving organizational change. - Demonstrated success implementing new tools, technologies, systems, or processes and supporting user adoption. - Experience creating and delivering training programs, workshops, documentation, or enablement resources. - Strong project management and execution skills, with the ability to manage multiple priorities and stakeholders. - Excellent communication, facilitation, and relationship-building skills. - Ability to influence and drive alignment without direct authority. - Strong analytical and problem-solving abilities with a focus on measurable outcomes. - Curiosity about emerging technologies and a passion for helping people work more effectively. - Experience using AI tools such as Claude, ChatGPT, Microsoft Copilot, Gemini, or similar platforms in a professional setting preferred. - Experience with process improvement, workflow redesign, digital transformation, or operational excellence initiatives preferred. - Experience working in an agency, consulting, professional services, or other fast-paced environment preferred. Benefits - Play a foundational role in shaping how AI is adopted and scaled across Liquid. - Work directly with leaders across the agency to influence strategy, operations, and ways of working. - Help employees unlock new capabilities and work more efficiently through AI. - Experiment with emerging technologies and help define best practices for the future of work. - Join a collaborative, entrepreneurial culture that values curiosity, innovation, and continuous learning. - Enjoy the flexibility of a remote-first environment while making a visible impact across the organization.

Creative Director Liquid Agency is looking for a bold, visionary, Creative Director to lead and elevate the creative expression of brands to create category leadership. This is a remote, work-from home position, but you must be based in the U.S. and available to work primarily Central hours. If you thrive at the intersection of brand, business, design, and creativity, leading teams, shaping breakthrough ideas, and translating strategy into meaningful, high-impact experiences, we want to meet you! As a Creative Director, you will own the creative vision across key assigned client accounts. You’ll ensure that every idea, every executing, and every experience aligns with strategy, exceeds expectations, and drives measurable business impact. You’ll partner closely with Strategy, Client Services, and Program Management, to shape briefs, guide teams, and deliver work that builds belief and fuels growth. You are both an inspiring leader and a decisive operator-able to push creative boundaries while maintaining accountability to scope, timelines, and outcomes. You bring gravitas in the room, clarity in storytelling, and the ability to turn a strong idea into a compelling narrative that resonates with clients and audiences alike. This role requires a balance of creative excellence, strategic thinking, and business acumen-along with a passion for developing teams and building lasting client partnerships. What you’ll do: - You will serve as the creative lead across client accounts, ensuring all work is grounded in strategy and aligned to the brief - You will partner with Strategy to shape clear, inspiring briefs and lead concept development across brand, digital, and campaign work - You will present and sell ideas with confidence, translating creative into compelling narratives for clients, including senior stakeholders - You will push our already boundary-breaking creative teams to leverage the rapidly expanding AI tools, platforms, and workflows to the next level of innovative, effective, and efficient outcomes. - You will guide teams through execution, aligning with Client Services and Program Management to ensure timelines, budgets, and quality outcomes - You will drive account growth by identifying new opportunities, strengthening client relationships, and contributing to business development - You will mentor and develop creative talent while fostering strong, collaborative partnerships across teams What you’ll bring: - 10+ years of senior creative leadership experience, ideally within an agency or consulting environment - A strong conceptual foundation, with a portfolio that demonstrates beautiful & thoughtful campaign thinking, brand design, experience design, and big ideas brought to life across digital and integrated platforms - A strong background in B to B across niche industries, showing compelling conceptual chops that deliver direct business value as well as consistent creative and experiential excellence. (B to C work experience is of secondary importance.) - A background rooted in design and/or art direction, with a progression into creative leadership - Experience leading and inspiring multidisciplinary teams across brand, digital, and campaign work. Your partnership with copywriting to deliver strategic intent is proven. - Proven ability to sell and deliver high-impact creative work that drives business results while being on-strategy. - Strong business acumen, including comfort managing scope, budgets, and profitability - Established and demonstrable fluency and skills with a broad range of AI tools, because you already have embraced the benefits of human-first AI-powered creativity - Proven enthusiasm to use modern collaborative creative tools like Figma & Miro. Figma base-level fluency is especially important for the ease of collaboration that ladders directly up into modern application of creative thought applied to experience. - Exceptional presentation and storytelling skills, with experience engaging senior and executive-level clients - A strategic and entrepreneurial mindset, with the ability to connect creative ideas to business outcomes - A passion for mentoring and developing talent, and building strong collaborative teams Who you are You embody Liquid’s values and ways of working: Empathy in Action — you understand what matters to audiences, clients, and teammates Commitment, Always — you take ownership of outcomes and push for excellence Team-Powered Success — you believe the best ideas come from collaboration Humility in All Endeavors — you stay curious, open, and always learning Courage to Challenge — you push thinking forward and aren’t afraid to take smart risks You are a whole-brain thinking-both imaginative and intention, who thrives in a collaborative, fast-moving environment. You’re optimistic, entrepreneurial, and driven to make a measurable difference through the work. We build category leading brands. For companies that rely on their brands to give them a competitive advantage, Liquid Agency is a brand consulting and activation company that fuels growth, creates value and captures ROI. We leverage the power of brands to solve today’s most difficult business challenges by designing experiences for brands and their customers and employees, experiences that all connect with the heart of an organization’s real meaning and purpose. We make it fast, and we make it real, through a powerful and agile approach called Silicon Valley Thinking™, providing speed to market in a time of rapid change. The result is measurable business growth, and brands people believe in. Liquid Agency is recognized the world over as a progressive thought leader in the field of branding, culture, and experience. We are fortunate to work with some of the most innovative clients of our time. Join us so you can do the best work of your career!

Role Description Do you enjoy bringing structure, clarity, and efficiency to complex communications initiatives? As a Communications Project Manager, you’ll lead the planning and coordination of employee communications programs and supporting processes across the organization. - Partner closely with HR, Internal Communications, Legal, business leaders, and external agencies to ensure communications are delivered on time, aligned with business objectives, and executed with accuracy and compliance. - This role is key to improving workflows, tools, and systems that enhance the experience for employees, managers, and HR teams. Qualifications - 5–7+ years of experience in project management, internal communications, operations, or related roles. - Experience supporting employee communications, HR programs, or compliance-driven initiatives preferred. - Strong project management and organizational skills with the ability to manage multiple concurrent initiatives. - Experience working in large, matrixed organizations with cross-functional stakeholders. - Excellent written and verbal communication skills, with the ability to simplify complex information for employee audiences. - Strong attention to detail with a focus on accuracy, consistency, and compliance. - Experience with Microsoft Office, Jira, or similar collaboration and project management tools. - Familiarity with HR systems or workflow/process optimization is a plus. - Proven ability to influence and build relationships across all levels of the organization. - Collaborative, proactive, and solutions-oriented mindset. - Bachelor’s degree in Communications, Business Administration, Human Resources, or related field preferred. - Ability to work Central Time and travel up to 50%; relocation to Bentonville, AR is possible. Requirements - Lead end-to-end delivery of employee communications initiatives and supporting processes, including workflow optimization and tool enhancements. - Define and manage project scope, timelines, milestones, and deliverables in partnership with stakeholders. - Serve as the primary point of contact for cross-functional teams, managing timelines, inputs, approvals, and scope changes. - Coordinate across HR, Internal Communications, Legal, and external partners (including Liquid Agency) to ensure alignment and seamless execution. - Track project progress, identify risks and dependencies, and implement solutions to keep initiatives on schedule. - Manage and document change requests, ensuring updates are evaluated and aligned with stakeholder expectations. - Ensure all communications and processes meet regulatory requirements and internal compliance standards. - Maintain documentation of workflows, communication standards, and approval processes to ensure consistency and operational efficiency. - Identify opportunities to improve tools, systems, and workflows to enhance scalability and effectiveness. - Provide insights and recommendations to improve processes and overall project execution. Benefits - You’ll play a key role in delivering high-impact employee communications that support organizational clarity, compliance, and engagement. - This is an opportunity to work at the intersection of strategy and execution—driving operational excellence while improving how communications are delivered at scale. - You’ll collaborate with cross-functional teams and leadership, helping create more seamless and effective experiences for employees and managers.