• Qualifying OUTBOUND leads in the DACH Region from marketing and converting them into opportunities. • Meeting quota for qualified sales opportunities for Five9's field sales team. • Proactively and directly handle all leads with appropriate disposition. • Qualify prospects based on established criteria of suitability, budget, authority, need and time and gather key sales information. • Initiate and build relationships with potential clients by anticipating needs and understanding the unique client environment. • Effectively communicate Five9 value propositions by phone and email. • Continuously log activities and information in Salesforce.com. • Proactively provide targeted feedback on all aspects of the business, including sales tools, prospect information and marketing campaign results. • Work closely with sales, channel and marketing teams to continuously improve processes and best practices for demand generation.

• Lead generation: Developing strategies to attract new prospects in both new and current markets, via outbound campaigns, direct outreach and industry events. • Market research: Identifying new market opportunities and potential customer groups. • Relationship building: Establishing connections with potential customers and industry influencers. • Owning opportunities: Using your tenacity to drive conversion of leads through to commercial proposal and contract signature, and being the point of contact for the customer throughout the sales process. • Proposal development: Preparing tailored, high-quality commercial proposals for prospective customers, and working with our Technical Sales team to develop competitive bid proposals. • Attending industry events: Representing risr/ at conferences, trade shows, and networking events. • Collaborating with Marketing: Working closely with the risr/ marketing team to develop and lead sales campaigns. • Collaborating with the wider sales team: Working with Business Development colleagues to develop and execute sales campaigns and the wider business development strategy. Partnering with our Account and Relationship Management teams to share insights, nurture opportunities, and ensure a smooth transition between opportunity win and customer success. • Collaborating with Customer Success colleagues: Ensuring a smooth transition for customers into implementation by documenting and communicating key details, expectations, and nuances about the customer’s needs. • Teamwork: Building and maintaining close relationships with your colleagues and team to work within a self-managed team. • Platform knowledge: Maintaining a good understanding of the risr/ platform, its products and key differentiators, and working with the Technical Sales and BA teams to clearly articulate the unique functionality and benefits of our SaaS solutions. • Market awareness: Providing insights internally on market needs and trends to inform product development at a high level through appropriate channels. • New customer acquisition: Accountable for meeting targets related to bringing in suitable new customers from new and existing markets. • Revenue growth: Responsible for contributing to risr/’s overall revenue through new business. • Pipeline management: Maintaining an accurate and up-to-date sales pipeline, logging, maintaining and progressing leads and opportunities in our CRM. This is critical to helping our teams succeed and to identifying where to focus energy and resources. • Reporting: Providing regular updates on business development activities and outcomes to risr/ using synchronous and asynchronous methods.

Role Description This role focuses on driving IT Services sales across North America within key domains such as Energy, Utilities, Manufacturing, and Industrial. The position requires working closely with senior client stakeholders and internal teams to achieve sales goals, build long-term relationships, and deliver strategic digital transformation solutions. Responsibilities - Set annual sales goals and work towards achieving them. - Enable strategy to find new prospects and sales leads and convert them into customers. - Interact with senior management levels at clients and within Nagarro, determine pursuit strategies, develop client messaging plans and relationships, and apply industry-leading digital transformation strategies and practices. - Establish strong, long-term relationships with key customers and partners. Develop a deep understanding of their business goals and align our offerings to meet their strategic objectives. - Collaborate with the presales team to create customized proposals. Ensure proposals are aligned with the client's expectations and requirements. Work with tech specialists to participate in RFPs and sales opportunities. - Stay abreast of the latest trends and developments in IT Services, competitor activities, and market dynamics. Use this knowledge to refine sales strategies and gain a competitive edge. - Attend relevant industry events, conferences, and trade shows to represent the company and foster new business opportunities. Qualifications - At least 12+ years of proven sales experience in a product/platform company or an IT consulting firm focusing. - Great connections to C-Level customers. - Demonstrated achievement of progressively higher quota over the years. - Excellent communication and interpersonal skills. - Hunter mentality; ability to sell large, complex solutions. - Strong leadership, problem-solving, and decision-making abilities. - Bachelor's or above degree in Computer Science, Engineering, Management, or related field. Requirements - Extensive experience in selling IT Services in North America. - Domain Expertise: - Energy - Utilities - Manufacturing - Industrial Company Description We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 29 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

• Drive pipeline contribution by developing and executing outbound campaigns across priority verticals, personas, and geographies; build and manage outbound sequences via Apollo and similar tools. • Track and iterate on key outbound metrics (connect rates, reply rates, meetings booked, pipeline influenced) to continuously improve cadence structure and messaging. • Own the end-to-end lead process including capture and conversion tracking, with clear SLA and funnel performance reporting • Define and maintain lead scoring models in alignment with marketing and sales, continuously optimizing conversion at each funnel stage. • Serve as a player-coach: collaborate with SDR team members to create and support individualized career development plans. Lead, coach, and develop a team of SDRs by setting performance standards, running call reviews, and conducting regular pipeline inspections. • Serve as the internal expert and champion for excellence in outreach and AI-powered tools. Drive adoption of cutting-edge automation to elevate outreach sophistication, improve team productivity, and optimize conversion rates across the SDR funnel. • Build and maintain a library of cold outreach templates (email, LinkedIn, phone scripts) tailored to different client and contact profiles. • Design and manage SDR incentive programs (SPIFs, commissions, recognition) and socialize team performance across sales leadership and the broader organization. • Interlock with commercial leaders to ensure direct alignment of lead generation strategies to commercial pursuits and revenue priorities. • Work in lockstep with cross-functional partners, including product marketing, sales ops, and revenue operations, to orchestrate cross-functional campaigns, lead attribution accuracy, and alignment across the tech stack. • Attend and represent the company at key industry events and conferences as part of lead generation responsibilities; plan and execute pre- and post-event outreach campaigns for trade shows and virtual events, tracking event-sourced pipeline and ROI.