Medical assessment reimagined
Business Development Specialist
Location
Australia
Posted
1 day ago
Salary
$115K - $130K / year
Seniority
Senior
Job Description
Business Development Specialist
Fry
• Lead generation: Developing strategies to attract new prospects in both new and current markets, via outbound campaigns, direct outreach and industry events. • Market research: Identifying new market opportunities and potential customer groups. • Relationship building: Establishing connections with potential customers and industry influencers. • Owning opportunities: Using your tenacity to drive conversion of leads through to commercial proposal and contract signature, and being the point of contact for the customer throughout the sales process. • Proposal development: Preparing tailored, high-quality commercial proposals for prospective customers, and working with our Technical Sales team to develop competitive bid proposals. • Attending industry events: Representing risr/ at conferences, trade shows, and networking events. • Collaborating with Marketing: Working closely with the risr/ marketing team to develop and lead sales campaigns. • Collaborating with the wider sales team: Working with Business Development colleagues to develop and execute sales campaigns and the wider business development strategy. Partnering with our Account and Relationship Management teams to share insights, nurture opportunities, and ensure a smooth transition between opportunity win and customer success. • Collaborating with Customer Success colleagues: Ensuring a smooth transition for customers into implementation by documenting and communicating key details, expectations, and nuances about the customer’s needs. • Teamwork: Building and maintaining close relationships with your colleagues and team to work within a self-managed team. • Platform knowledge: Maintaining a good understanding of the risr/ platform, its products and key differentiators, and working with the Technical Sales and BA teams to clearly articulate the unique functionality and benefits of our SaaS solutions. • Market awareness: Providing insights internally on market needs and trends to inform product development at a high level through appropriate channels. • New customer acquisition: Accountable for meeting targets related to bringing in suitable new customers from new and existing markets. • Revenue growth: Responsible for contributing to risr/’s overall revenue through new business. • Pipeline management: Maintaining an accurate and up-to-date sales pipeline, logging, maintaining and progressing leads and opportunities in our CRM. This is critical to helping our teams succeed and to identifying where to focus energy and resources. • Reporting: Providing regular updates on business development activities and outcomes to risr/ using synchronous and asynchronous methods.
Job Requirements
- At least 3 years of experience in a Business Development role, ideally within SaaS (Software as a Service), focused on delivering solutions related to higher education or health professional education.
- Digital transformation exposure utilising SaaS solutions and services.
- A proven understanding of commercial decision-making, with experience negotiating with prospective customers.
- The ability to build a pipeline of qualified opportunities and to continuously identify and develop areas to campaign or build strategic growth plans.
- The ability to demonstrate a deep understanding of a customer’s high-level strategy and objectives, and to translate customer challenges into value-based solutions.
- A collaborative approach to sales and relationship building, working routinely with technical sales, marketing, subject matter experts and the development team.
- Strong problem-solving skills. The ability to devise commercial, technical and creative solutions alongside team members.
- Clear, concise and consistent communication in written and spoken English, both internally and externally.
- Self-starting initiative, with the ability to execute against commercial strategies you have ownership over, while managing multiple customers simultaneously.
- Strong time management. The ability to prioritise tasks, set goals and allocate time wisely while remaining adaptable to unexpected events.
- A proactive, positive, can-do attitude suited to a self-managed, remote working culture.
- A curious, experimental relationship with AI. You try things, reflect on what works, and embed it into how you actually work, not just how you think about working.
- Experience building networks and working within the higher education or health sector.
- Knowledge of the Australian and New Zealand education and business landscape, trends, challenges, opportunities, buying styles and behaviours.
- Experience with Monday.com for information sharing and process oversight.
Benefits
- Fully remote working
- Freedom to choose your equipment and learning
- A high-trust, low-bureaucracy environment
- Open-book finances and full salary transparency
- Generous salary, enhanced parental leave, and profit share
- £1,200 (local currency equivalent) annual health and well-being allowance
- Confidential mental health support
- Paid for internet and mobile phone
- Truly flexible working hours
- No set annual leave limit. You are expected to take at least 29 days.
- 25% of the company's profits are shared equally across the global team
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