• You are a trusted advisor, strategic thinker, and a closer - you’re selling to Global 2000 companies to deliver immense ROI in an efficient, value-base renewal and upsell • Partner with Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure. • You’re a product evangelist – you’ll solution Zip to meet the pain points today, but also with an eye toward our product of the future • You’re a builder and pushing the limits of the possible - a founding member of the Enterprise Account Management team. You’ll help establish the playbooks, the culture, and best practices. • Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip. • Engage the broader Zip team to provide regular and accurate updates on renewal status to management and escalate when needed. • Manage current customers on multi-year contracts to ensure customer value realization.

• Identify, onboard, and enable channel partners through sales training, business plan reviews, and alignment with sales representatives. • Create and maintain territory plans and track pipeline development. • Monitor and report partner performance against KPIs and communicate results to leadership. • Manage deal registrations and coordinate sales efforts between partners and ZeroFox teams. • Oversee Market Development Funds (MDF) to drive effective partner marketing campaigns. • Develop and implement channel incentives and SPIF programs. • Manage and advance the sales pipeline, forecast sales, and prioritize opportunities. • Build and maintain strategic partner relationships and develop new partner recruitment strategies. • Coordinate partner marketing communications and programs to maximize partner engagement. • Stay informed on competitive positioning and market developments. • Meet or exceed channel pipeline and bookings targets.

• Build a customer specific strategic plan for Co-Op stills & IC • Work collaboratively to ensure tailored annual plans for customers • Meet regularly with the Commercial Buying Analyst & Category Manager at Co-Op • Support the Co-Op Softs Senior National Account Manager with development and execution of strong annual JBP • Be responsible for deployment of the WAMOC plan (winning at the moments of choice) • Work with the Supply Chain collaboration manager for accurate forecasting of customer volumes • Track performance of your accounts, implementing course correct tactics as necessary • Support the delivery of the Co-Op soft’s P&L

Reports to: Manager, Channel Account Management Location: Remote US Compensation Range: $90,000 base with on target earnings at $150,000, plus equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: Senior Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform. As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction. This is a high-impact, high-visibility sales role that reports to the Manager of Channel Account Management. Its success will be measured by expansion and retention metrics. Responsibilities: - Achieve and exceed quota based on both expansion metrics and renewal rates - Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service - Maintain and reinforce Huntress’ culture - Build and maintain strong relationships with multiple contacts within assigned partner organizations What You Bring To The Team: - 5+ years of experience in Account Management, Customer or Partner success, Channel or Direct Sales roles, ideally focused on mid-market and below - Strong knowledge of the MSP space, preferably related to the cybersecurity industry - Experience with Salesforce or other similar CRM platforms - Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions - Strong bias to action and ability to get things done efficiently and effectively What We Offer: - 100% remote work environment - since our founding in 2015 - Generous paid time off policy, including vacation, sick time, and paid holidays - 12 weeks of paid parental leave - Highly competitive and comprehensive medical, dental, and vision benefits plans - 401(k) with a 5% contribution regardless of employee contribution - Life and Disability insurance plans - Stock options for all full-time employees - One-time $500 reimbursement for building/upgrading home office - Annual allowance for education and professional development assistance - $75 USD/month digital reimbursement - Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote