ZeroFox

• Manage multiple customer initiatives while leading platform configuration and technical support efforts for enterprise services organization • Work with customers to prioritize and document challenges, articulate product solutions that will fit specific requirements, and communicate expectations back to customers • Improve processes and workflows; participate in improving the services we provide to our platform customers, including but not limited to configuration, product and managed services improvements for the ZeroFOX platform • Draw upon system architecture and its interrelated components to differentiate between common vs. critical system issues. Escalate to higher tiers of support accordingly • Communicate system requests / issues / improvements / enhancements, translating them to our cross-functional team(s), if necessary, and following through with our customers • Think creatively about ways to solve customer problems and increase the level of customer engagement over time • Manage ZeroFOX platform configurations • Act as an escalation point for our team and customers • Optimize configuration and support processes and ensure support quality • Enable efficiency and customer insight via systems, automation and best practices • Collaborate with management and cross-functionally with Sales, Product, and Professional Services teams

• Lead and mentor the sales operations team, promoting a culture of excellence, accountability, and continuous improvement • Develop and implement comprehensive sales strategies that align with corporate objectives and drive sustainable growth • Utilize data analytics and market research to derive actionable insights that enhance sales performance and overall customer satisfaction • Oversee sales forecasting, budgeting, and resource allocation to ensure efficient operations and maximum productivity • Collaborate closely with marketing, product, and customer success teams to ensure seamless integration of sales initiatives across the organization • Design and optimize sales processes, ensuring effective training and support for the sales team on new tools and technologies • Establish key performance indicators (KPIs) to measure success and drive accountability across the sales organization • Own and improve efficiency within Salesforce.com • Execute on the Sales Compensation strategy and issues which arise • Build and maintain strong relationships with key stakeholders and clients to support sales initiatives and enhance customer engagement • Stay abreast of industry trends, competitive landscape, and emerging best practices in sales operations to inform strategic planning • Represent the sales operations function in senior leadership meetings, providing insights and recommendations for organizational success

Role Description ZeroFox is on the lookout for a dynamic and strategic Senior Director, Revenue Operations to lead our sales function into its next growth phase. As an integral member of the executive team, this role will be pivotal in driving sales excellence, optimizing operational processes, and enhancing the overall effectiveness of our sales team. You will be responsible for overseeing the implementation of sales strategies, managing sales analytics, and enhancing customer engagement through data-driven decision-making. This is an exciting opportunity to shape the direction of sales operations at ZeroFox, leveraging innovative approaches to foster an empowered sales team that delivers value to our customers and stakeholders. - Lead and mentor the sales operations team, promoting a culture of excellence, accountability, and continuous improvement - Develop and implement comprehensive sales strategies that align with corporate objectives and drive sustainable growth - Utilize data analytics and market research to derive actionable insights that enhance sales performance and overall customer satisfaction - Oversee sales forecasting, budgeting, and resource allocation to ensure efficient operations and maximum productivity - Collaborate closely with marketing, product, and customer success teams to ensure seamless integration of sales initiatives across the organization - Design and optimize sales processes, ensuring effective training and support for the sales team on new tools and technologies - Establish key performance indicators (KPIs) to measure success and drive accountability across the sales organization - Own and improve efficiency within Salesforce.com - Execute on the Sales Compensation strategy and issues which arise - Build and maintain strong relationships with key stakeholders and clients to support sales initiatives and enhance customer engagement - Stay abreast of industry trends, competitive landscape, and emerging best practices in sales operations to inform strategic planning - Represent the sales operations function in senior leadership meetings, providing insights and recommendations for organizational success Qualifications - 10+ years of experience in sales operations, sales management, or a related field, with a proven track record of driving sales excellence - Proficiency in sales forecasting, analytics, and reporting tools. Extensive experience with CRM systems such as Salesforce is required - Demonstrated success in developing and executing sales strategies that deliver measurable results - Experience in cybersecurity or technology sales preferred - Bachelor’s degree in business, sales, marketing, or a related field; Master’s degree is a plus - Willingness to travel as needed to support sales initiatives and meet with clients Benefits - Community-driven culture with employee events - Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture Company Description ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. Equal Opportunity We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.

• ZeroFox protects what's real by removing what isn't. • We steadfastly safeguard organizations from fraud, abuse, misinformation, and attack by preemptively exposing, disrupting, and eliminating external threats across the public attack surface. • This is a full SLED territory, state and local government, K-12, and higher education with a mix of established accounts and real white space to develop. • The motion is 50/50: half protecting and expanding existing ZeroFox ARR, half generating net new pipeline across accounts that are underpenetrated or haven't been approached.

• Identify, onboard, and enable channel partners through sales training, business plan reviews, and alignment with sales representatives. • Create and maintain territory plans and track pipeline development. • Monitor and report partner performance against KPIs and communicate results to leadership. • Manage deal registrations and coordinate sales efforts between partners and ZeroFox teams. • Oversee Market Development Funds (MDF) to drive effective partner marketing campaigns. • Develop and implement channel incentives and SPIF programs. • Manage and advance the sales pipeline, forecast sales, and prioritize opportunities. • Build and maintain strategic partner relationships and develop new partner recruitment strategies. • Coordinate partner marketing communications and programs to maximize partner engagement. • Stay informed on competitive positioning and market developments. • Meet or exceed channel pipeline and bookings targets.

• Protect and expand existing ZeroFox ARR • Generate net new pipeline in underpenetrated accounts • Navigate federal agencies including DOJ and FBI • Prioritize tasks across diverse missions and threat profiles • Balance farming and hunting responsibilities in sales

Role Description ZeroFox protects what's real by removing what isn't. We steadfastly safeguard organizations from fraud, abuse, misinformation, and attack by preemptively exposing, disrupting, and eliminating external threats across the public attack surface. This is a broad Federal Civilian territory with real depth — anchored by DOJ and FBI, and spanning civilian agencies including HHS, Treasury, DOE, DOT, DOL, and others. Each agency has a distinct mission, threat profile, and buying cycle. - The right person knows how to navigate all of them and prioritize ruthlessly. - The motion is 50/50: half protecting and expanding existing ZeroFox ARR, half generating net new pipeline in accounts that are underpenetrated or haven't been touched. - The goal is to move this territory away from its renewal-heavy posture, which means you need to be equally comfortable farming and hunting. Qualifications - 7+ years of federal sales experience with a proven track record across both new logo acquisition and renewal management in civilian federal accounts. - Direct experience selling into DOJ, FBI, or broad FedCiv agencies — existing relationships across the territory are a significant advantage. - Deep fluency in federal procurement: contract vehicles (GSA, SEWP, CIO-SP3, OTA), budget cycles, and how to keep deals moving on government timelines. - Experience in cybersecurity — threat intelligence, digital risk protection, or adjacent security platforms strongly preferred. - Existing relationships with systems integrators or VARs active in the DOJ, FBI, or broader FedCiv space. - Prior experience shifting a federal territory from renewal-heavy toward a balanced farming and hunting split. - Comfort operating in a fast-moving startup environment where you're expected to work independently and adapt quickly. - Active Top Secret or TS/SCI clearance strongly preferred; must be clearance-eligible at minimum. Benefits - Comprehensive health, dental, and vision (Cigna). - HSA with quarterly company contributions. - 401(k) with 3% match, 100% immediately vested — no cliff. - Company-paid short/long-term disability, life and AD&D insurance. - Employee Assistance Program (EAP) — confidential counseling, legal, and financial support. - Generous time off. Equal Opportunity We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.

• You'll own ZeroFox's MSSP & Hyperscaler partnership strategy — end to end. That means building and managing relationships with managed security service providers, developing co-sell programs with AWS and GCP, and supporting OEM channels where they can accelerate ZeroFox's reach into enterprise accounts. • This isn't a relationship management role. You'll define how ZeroFox goes to market through and with the channel, build the enablement infrastructure partners actually need to sell effectively, and hold yourself accountable to partner-sourced and partner-influenced revenue targets. You'll work closely with direct sales, product, and marketing — and you'll need to be as comfortable whiteboarding a co-sell motion with an AWS PDM as you are presenting a pipeline review to our executive team. • In your first 90 days, you'd audit the existing partner portfolio, identify the top five to seven MSSP relationships worth accelerating, define the co-sell activation plan for AWS and GCP, and deliver a channel GTM strategy to the leadership team.

• You'll own a commercial territory end-to-end — sourcing, running, and closing deals with mid-market buyers across ZeroFox's core verticals. • Your deals will range from $30K to $150K+ ARR, and you'll be working alongside SDRs, channel partners, and solutions engineers to get them across the line. • Your job is to connect that reality to what ZeroFox actually does. In your first 90 days, you'll complete product and process onboarding, co-sell two to three deals with a senior AE, and build your first territory plan.

Role Description Commercial is where ZeroFox's enterprise sales motion is growing fastest. You'll be selling into mid-market and commercial accounts that have real security exposure and are actively looking for a platform that does what ZeroFox does — most of them just haven't met us yet. This is a full-cycle AE role with a warm pipeline from a coordinated SDR team and a product that gives you something genuine to say on every call. You'll own a commercial territory end-to-end — sourcing, running, and closing deals with mid-market buyers across ZeroFox's core verticals. Your deals will range from $30K to $150K+ ARR, and you'll be working alongside SDRs, channel partners, and solutions engineers to get them across the line. The accounts you're selling into have real problems: phishing infrastructure targeting their customers, executive impersonation, brand abuse. Your job is to connect that reality to what ZeroFox actually does. In your first 90 days, you'll complete product and process onboarding, co-sell two to three deals with a senior AE, and build your first territory plan. Qualifications - 3+ years of full-cycle B2B SaaS sales experience with a track record of hitting or exceeding quota. - Experience running complex, multi-stakeholder deals. - Strong discovery and qualification discipline — you know when a deal is real and when it isn't. - CRM accuracy — Salesforce is how you manage your business, not just how you report to your manager. Requirements - You've closed B2B SaaS deals in the $30K–$150K range and can walk through your sales process without prompting. - You run your own pipeline — you don't wait for marketing to feed you leads, and you don't need a manager tracking every activity. - You're curious enough about the threat landscape to have a real conversation with a security buyer, not just recite a pitch deck. - You handle multi-stakeholder deals without losing the thread — IT, security, finance, and procurement all get different conversations from you. - You use data to prioritize. You know which accounts are worth your time and why. Benefits - Comprehensive health, dental, and vision (Cigna) - 401(k) with 3% match, 100% immediately vested - HSA with quarterly company contributions - Company-paid disability and life insurance - Home office stipend for remote employees - Generous time off - Accelerators for overperformance — the comp plan rewards closing, not activity The Process - Application review — We respond to every application. If it's not a fit, you'll hear from us. - Recruiter screen — 30 minutes. Background check and role alignment. - Criteria assessment — After the recruiter screen, we'll send you ZeroFox's EPP and CCAT assessments through Criteria. Both are straightforward and take roughly 25 minutes combined. - Hiring manager conversation — 30 minutes with our Commercial Sales Manager. Come ready to walk your territory approach and a deal you're proud of. - Panel — Meet 2–3 people from Sales Leadership, Sales Engineering, and/or Channel Leadership. - Offer — Decision within 5 business days of the final panel.