Requisition Number: 2364067 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum Financial, we combine leading-edge technology with a mission-driven culture to transform how health care works. Our focus is not just innovation, it's about making health care data accessible, secure, and actionable to improve outcomes for millions. The Senior Account Manager (Relationship Executive) plays a critical role in driving client success by building solid, trusted partnerships and delivering strategic value across a portfolio of employer clients. The Senior Account Manager is responsible for client growth, retention, and satisfaction through proactive relationship management, strategic guidance, and operational excellence. This role serves as the primary point of contact for employer clients, consultants, and internal partners, ensuring seamless delivery of Optum Financial solutions across products such as HSA, HRA, FSA, COBRA, and Direct Bill. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Client Relationship Management: - Serve as the primary strategic advisor and point of contact for assigned clients, consultants, and vendors - Build and maintain solid, long-term relationships based on trust, responsiveness, and results - Account Growth & Retention: - Drive client retention and identify opportunities for growth within existing accounts - Deliver insights, recommendations, and proactive strategies aligned to client goals - Service Delivery & Execution: - Oversee delivery of contracted services, ensuring performance meets or exceeds expectations - Partner cross-functionally with internal teams and external vendors to execute client initiatives - Operational & Strategic Support: - Provide education, guidance, and problem resolution across all applicable products - Lead issue resolution with urgency and accountability, ensuring positive client outcomes - Communication & Thought Leadership: - Tailor communications to client needs, including industry updates, product enhancements, and performance insights - Act as a subject matter expert and trusted advisor on Optum Financial solutions You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 5+ years of experience in client services, account management, relationship management, or customer success - 3+ years of experience managing client relationships with accountability for service delivery, issue resolution, and client satisfaction - Experience serving as a primary contact for clients and partnering across internal teams to support client needs and deliver solutions - Experience managing multiple priorities, navigating escalations, and driving resolution in a fast-paced environment - Proven ability to communicate effectively with clients, consultants, and internal stakeholders Preferred Qualifications: - Experience supporting healthcare, financial services, or employer benefit-related products - Experience working with benefit administration offerings such as HSA, HRA, FSA, COBRA, Direct Bill, or similar products - Experience using Salesforce or comparable CRM tools - Experience supporting client retention, growth, and strategic account planning *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

• Provide advanced analytical and client support functions to ensure successful management and performance of assigned terminals. • Serve as a subject matter expert, partnering with internal departments to identify operational trends, resolve issues, improve performance, and support strategic initiatives. • Monitor and analyze operational performance across assigned terminals. • Review data, reports, and trends to identify underperforming locations, operational risks, and opportunities for improvement. • Manage all vendor agreements, including service-level agreements (SLAs) and service standards. • Measure vendor performance through development, implementation, and monitoring of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). • Conduct root cause analysis and recommend corrective actions to improve performance and reduce operational disruptions. • Manage and maintain reporting tools, dashboards, and tracking documents to ensure data accuracy and timely communication. • Collaborate with internal departments to resolve escalated issues and ensure service-level expectations are met. • Lead follow-up efforts on outstanding action items, operational exceptions, and client requests. • Support portfolio management activities, including performance reviews, forecasting, and strategic recommendations. • Assist with the development and implementation of process improvements, reporting enhancements, and operational best practices. • Provide guidance and support to team members by sharing knowledge, assisting with complex issues, and promoting operational consistency. • Participate in special projects as assigned.

Role Description University of Iowa Health Care’s department of Professional Coding Division is seeking a Coding Representative to assign ICD‑10‑CM diagnosis codes and CPT procedure codes for services including: - Comprehensive coding professional services - Professional outpatient encounters - Professional services provided during hospital inpatient stays This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via Hybrid (Inhouse/Teams) from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Qualifications - Bachelor's degree or equivalent in education and/or experience - Knowledge of professional/physician coding rules - Experience with ICD-10-CM, CPT, HCPCS, National Correct Coding Initiative edits (NCCI), National Coverage Determinations (NCD), Local Coverage Determinations (LCD), and Outpatient coding guidelines for official coding and reporting - Knowledge of medical terminology - Proficiency with standard office computer software applications (i.e., Microsoft Office Suite) - Excellent written and verbal communication skills - Detail-oriented with excellent time management and prioritization abilities - Demonstrated ability to handle complex and ambiguous situations with minimal supervision Requirements - Certifications: RHIT, RHIA, CPC, CPC-A, or equivalent certification through a nationally recognized credentialing body such as AHIMA or AAPC is required - At least one year of experience with medical coding and/or billing preferred - Knowledge of coding and billing requirements for services furnished in a teaching setting - Knowledge and experience with federal healthcare regulations, such as HIPAA and CMS requirements - Experience with Epic - AI in Healthcare related training - Knowledge of UI Health Care’s Patient Financial Services’ functions, systems, processes, and policies - Ability to work independently in a remote work environment, to organize/prioritize work, practice excellent communication skills, is attentive to detail, demonstrates follow-through skills and maintains a positive attitude Benefits - Remote work eligibility - Training options (ONSITE or Hybrid) - Workstation provided with necessary equipment Application Process In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission: - Resume - (optional) Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Veronica Clark at veronica-clark@uiowa.edu . Applicant Resource Center Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital. Hours: - Monday 10:00 a.m. - 4:00 p.m. - Tuesday 10:00 a.m. - 4:00 p.m. - Wednesday 10:00 a.m. - 4:00 p.m. - Thursday 10:00 a.m. - 4:00 p.m. - Friday 10:00 a.m. - 4:00 p.m. Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule an appointment or just stop by. Visit the website for more information: Application Resource Center | University of Iowa Health Care

Title: Client Advisor, Part-Time, Square One Mall Location: Mississauga Canada Job Description: At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future. Overview: We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery. Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability. We are proud to be a part of an organization that cherishes its rich heritage, while embracing relentless change for the better. At Tiffany, we uphold the highest standards and live our values in our day-to-day work. Together, we carry on a legacy that transcends time, inspiring others with our remarkable blend of innovation and service excellence. As a Tiffany Client Advisor you will: - Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary. - Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do. - Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan - Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business. Sales: - Deepen the relationship with our clients to drive lifetime loyalty and spend. - Consistently achieve or exceed monthly, quarterly, and annual store commercial targets. - Capture client data. Cultivate new and existing client relationships. - Deliver a significant portion of sales through repeat client business. - Identify innovative ways to grow your business through delivering elevated client experience in each client appointment - Drive business through key product pillars. - Convert clients through curiosity and discovery daily Service: - Elevate in store experience by consistently delivering memorable moments to every client. - Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch. - Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event - Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on Net Promoter Score (NPS) performance and client feedback. - Connect with your client’s wardrobe to ‘style them’ Experience Required: - Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality). - Proven track record in achieving Commercial results. - Ability to connect with the client - Flexibility to work non-traditional hours, including days, nights, weekends, and holidays. - Ability to work with a diverse client base. - Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email. - Must have authorization to work in the United States or in the country where the position is based. Desired: - A college/university degree. - Proficiency in multiple languages. The hiring range for this position is $20.57 - $27.83. The rate of pay offered will be dependent upon candidates’ relevant skills and experience. This role is also eligible for sales commission.