Role Description Our client is seeking a MarTech Solution Architect to lead the design, governance, and evolution of our customer data and marketing technology ecosystem. This role is responsible for the architecture of client's customer data platform, marketing activation systems, consent and preference management, customer identity resolution, audience activation, and marketing measurement capabilities. The role partners closely with Marketing business stakeholders, Product, Analytics, Data Engineering and Data Architect, Privacy, and the Web Application Architect to ensure customer data is collected, governed, activated, and measured consistently across client's digital experiences. Responsibilities - Own solution architecture for MarTech and customer data ecosystem - Lead development and configuration resources, whether in-house staff or external partners, to deliver MarTech platform implementations, integrations, and operational enhancements - Partner closely with Marketing business stakeholders to translate campaign, lifecycle, audience, personalization, and measurement needs into scalable MarTech solution designs - Lead architecture and governance for the Customer Data Platform, with Segment experience strongly preferred - Define customer event taxonomy, data collection standards, identity rules, and audience data requirements - Partner with the Web Application Architect to ensure web and app experiences generate accurate, privacy-compliant customer data - Architect integrations across lifecycle marketing, analytics, consent, attribution, data warehouse, and paid media platforms - Design customer profile, segmentation, and audience activation frameworks - Support lifecycle marketing, personalization, retention, and acquisition initiatives through reliable customer data architecture - Partner with Analytics and Data Engineering on measurement, attribution, journey analysis, and customer data availability - Serve as technical lead for consent and preference management architecture in partnership with Legal, Privacy, and application teams - Evaluate MarTech vendors, define integration patterns, and maintain platform architecture documentation - Troubleshoot customer data quality, audience activation, and platform integration issues Qualifications - 8-12+ years of experience in marketing technology, customer data platforms, digital analytics, data architecture, marketing operations technology, or related fields - 3-5+ years in a MarTech architect, solution architect, CDP architect, technical lead, or comparable role - Hands-on experience with Customer Data Platforms; Segment strongly preferred - Experience with marketing automation, lifecycle, or customer engagement platforms such as Braze, Customer.io, Salesforce Marketing Cloud, Adobe Campaign, Iterable, or similar - Strong understanding of customer identity resolution, profile unification, event taxonomy, audience management, and activation workflows - Experience integrating SaaS marketing platforms using APIs, webhooks, ETL/ELT pipelines, event streams, or cloud data services - Working knowledge of analytics and measurement platforms such as GA4, Mixpanel, Snowflake, or comparable tools - Familiarity with privacy regulations and consent management concepts, including GDPR, CCPA, consent enforcement, and preference management - Ability to communicate technical tradeoffs clearly to Marketing, Product, Engineering, Analytics, Legal, and executive stakeholders - Upper-intermediate or higher English level Preferred Qualifications - Experience with Segment, Braze, Customer.io, Ketch, Branch, Mixpanel, GA4, Snowflake, AWS, Shopify, Google Ads, Meta Ads, TikTok Ads, or similar platforms - Experience with mobile app data flows, deep linking, paid media audience activation, and attribution - Experience in entertainment, media, streaming, ticketing, subscription, loyalty, commerce, or consumer digital businesses - Experience building MarTech governance models, data dictionaries, event catalogs, and platform operating standards Success Measures - Customer data is trusted, well-governed, and available for activation - Event taxonomy and identity resolution are clearly defined and consistently applied - Marketing audiences activate reliably across lifecycle, paid media, and analytics platforms - Consent and privacy requirements are embedded into customer data flows - Marketing, Analytics, Product, and Engineering teams have a shared architecture model for customer data and activation Benefits - 15 fully paid business days of vacation - 15 fully paid sick leaves - 11+ fully paid public holidays - Compensation for health insurance and sport club membership/well-being needs - English courses - Learning platforms - Ability to work from home or remotely

• Actively participate in the sales process and work closely with the direct and channel sales teams • Discover and understand customer requirements and align our solutions to those requirements • Present SailPoint business functions, value, and competitive differences • Provide product demonstrations to prospective customers • Assist in developing RFP responses in coordination with our RFP response team • Participate in onsite and remote Proof of Value (POV) evaluations • Provide feedback to Product Management on product enhancements

• Serve as the organization’s foremost technical authority on healthcare IT, bringing deep fluency in regulatory requirements, clinical workflows, and emerging technologies. Proactively monitor trends in healthcare IT and share intelligence with internal teams to inform product strategy and competitive positioning. Stay on top of competitive landscape and changing market dynamics. • Partner with the Sales team to qualify and advance opportunities across the healthcare sector. Provide technical insights, lead product demonstrations, and respond to prospect inquiries related to implementation, integration, security, and scalability. Help the team close complex deals by translating technical capability into business value. • Work directly with prospects and customers to uncover requirements and pain points. Translate those needs into tailored technical solutions, customizations, and integration designs. Collaborate with Product and Engineering to communicate customer requirements back into the roadmap and advocate for healthcare-specific product enhancements. • Design and deliver compelling, iterative product demonstrations that illustrate how Pager’s solutions close care gaps, accelerate speed to care, drive member engagement, and improve operational efficiency. Tailor each presentation to the specific audience and use case. • Build and sustain trusted relationships with senior stakeholders at healthcare organizations and payers — including IT decision-makers, clinicians, and administrators. Act as a strategic advisor who understands their goals, constraints, and desired outcomes, and who consistently delivers credible, actionable technical guidance. • Lead the technical components of RFP and RFI responses. Develop solution architectures, contribute to proposal narratives, and ensure that Pager Health’s technical differentiation is clearly and compellingly articulated. • Maintain current knowledge of healthcare compliance standards (HIPAA, HITECH, and related regulations) and emerging trends in healthcare IT. Proactively share updates and implications with the sales team and internal stakeholders to ensure Pager’s positioning remains current and credible. • Coordinate with Marketing, Product Management, and Customer Success to ensure consistent messaging and a seamless customer experience. Surface customer feedback and market insights to help shape product strategy, roadmap prioritization, and go-to-market positioning.

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources; • Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; • Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; • Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; • Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; • Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities; • Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.