• Manage the full intake process from initial inquiry through client onboarding. • Respond promptly to inbound calls, website inquiries, referrals, and other lead sources. • Conduct intake calls to gather client information, assess needs, and determine eligibility for services. • Build rapport with prospective clients and families while providing exceptional customer service. • Convert qualified leads into active clients through effective communication and follow-up. • Maintain accurate and up-to-date records within CRM, EMR, or intake management systems. • Coordinate onboarding documentation, insurance verification, and required paperwork. • Schedule consultations, assessments, and onboarding appointments with relevant team members. • Collaborate closely with clinical, operations, and administrative teams to ensure smooth transitions into services. • Track intake metrics, lead status, conversion rates, and onboarding progress. • Follow up consistently with prospective clients to maximize enrollment opportunities. • Identify and resolve intake-related issues while maintaining a high standard of client satisfaction. • Ensure compliance with company policies, confidentiality requirements, and industry regulations.

Role Description We are seeking a dynamic Senior Sales Manager (BFSI) to drive enterprise sales growth within the Banking, Financial Services, and Insurance (BFSI) sector. This role is responsible for leading the complete sales lifecycle, from identifying opportunities and building relationships with key decision-makers to closing high-value enterprise software deals. The ideal candidate will possess deep expertise in Document Management Systems (DMS), strong BFSI domain knowledge, and a proven track record of delivering revenue growth through consultative selling. As a strategic sales leader, you will work closely with business stakeholders, technology teams, and executive leadership to position innovative digital solutions that help financial institutions streamline document-intensive processes, improve compliance, enhance operational efficiency, and accelerate digital transformation initiatives. This is an excellent opportunity for a results-driven professional who thrives in a fast-paced environment, enjoys building long-term customer relationships, and is passionate about helping organizations modernize their business operations through technology. Key Responsibilities - Own and manage the complete sales cycle, including prospecting, lead qualification, solution positioning, proposal development, negotiation, and closure. - Identify and develop new business opportunities within banks, NBFCs, insurance companies, financial institutions, and fintech organizations. - Build and maintain strong relationships with CXOs, business heads, operations leaders, and technology stakeholders. - Develop strategic account plans to drive long-term customer growth and retention. - Understand customer challenges related to document management, compliance, workflow automation, and digital transformation. - Position Document Management System (DMS) solutions that align with business objectives and regulatory requirements. - Conduct product presentations, demonstrations, and value-based discussions with prospective clients. - Collaborate with pre-sales and solution teams to design tailored enterprise solutions. - Consistently achieve and exceed revenue, pipeline, and sales targets. - Expand market presence by identifying emerging opportunities across BFSI segments. - Drive account penetration, cross-selling, and upselling opportunities within existing customers. - Monitor market trends, competitor activities, and customer needs to refine go-to-market strategies. - Work closely with product, implementation, and customer success teams to ensure smooth project transitions and customer satisfaction. - Coordinate with internal stakeholders for proposal creation, pricing approvals, contract negotiations, and deal closures. - Maintain accurate sales forecasts, pipeline visibility, and CRM updates. - Lead commercial discussions and contract negotiations with enterprise customers. - Develop compelling business cases and ROI-driven value propositions. - Support marketing initiatives, industry events, and customer engagement programs to generate new opportunities. Qualifications - 7+ years of experience in BFSI sales, enterprise software sales, or digital transformation solution sales. - Proven success managing end-to-end sales cycles for large enterprise accounts. - Strong understanding of Document Management Systems (DMS) and document-centric business processes. - Experience selling technology solutions to banks, insurance firms, NBFCs, or financial institutions. - Ability to engage and influence senior business and technology stakeholders. - Strong consultative selling, negotiation, and relationship-building skills. - Experience with enterprise software solutions, workflow automation, or digital platforms is highly desirable. - Excellent communication, presentation, and stakeholder management capabilities. - Self-driven, target-oriented professional with a strong ownership mindset and a passion for delivering business outcomes.

Role Description The Business Relationship Manager’s primary responsibility is developing and maintaining strategic partnerships with internal business stakeholders, ensuring the alignment of business objectives with technology initiatives. This is a full-time position reporting to the Director, Business Transformation. Responsibilities - Relationship Management - Proactively develops relationships at all levels within their area of business focus. - Builds rapport and credibility across the Strategic Initiatives internal teams. - Partners with business to develop a deep understanding of their strategic goals, objectives, and KPIs. - Consults and collaborates with business stakeholders on strategic decisions. - Manages stakeholder expectations and takes accountability for delivery. - Strategic Roadmap and Demand Management - Develops a strategic roadmap in partnership with the business. - Participates and leads the demand management process. - Assists the business in road mapping, documenting, and planning for future needs. - Collaborates with other Business Relationship Managers to align business groups. - Assists with prioritization activities within and across business groups. - Business Process Scoping and Design - Guides the business in developing future-state processes. - Translates business vision for shared understanding. - Works with Enterprise Architects & Solutions Architects on systems and solutions. - Change Management - Coordinates changes between SI and business group. - Develops and manages communication plans for smooth transitions. - Develops success criteria with business leaders and measures progress. - Facilitates quarterly performance reviews with business leaders. - Works supportively with colleagues, consistent with 11:11’s Code of Business Ethics and Company Values. - Handles company data and information per data handling agreements and policies. - Reviews and follows company policies and guidelines, including data privacy practices. - Performs additional duties as assigned. Qualifications - Bachelor's degree (B.A.) from a four-year college or university in Business, Finance, Computer Science, Engineering, Supply Chain, Management Information Systems or equivalent work experience. - 5-8 years experience with enterprise systems, business operations, supply chain, and/or process environment and standards. - 3-4 years of effective people and/or process management experience. - Strong written skills to produce reports and process instructions, with skills in MS Word & PowerPoint, and intermediate level skill in MS Excel. - Good interpersonal and verbal communication skills. - Strong sense of ownership/responsibility and ability to work with minimal oversight. - Willingness to work shifted hours to support the global business as required. - Must be legally eligible to work in the United States without visa sponsorship. Requirements - To perform this job successfully, an individual must be able to perform each essential function satisfactorily. - Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Benefits - The base salary for this role ranges from $100,000 to $120,000. - Individuals may also be eligible for variable incentives such as bonuses or sales commissions. - Comprehensive healthcare plan options. - Retirement plan with company match. - Life and other supplemental insurances. - Paid time off and company holidays. - New Parent Leave. - Wellness programs.

Role Description We are looking for data-driven people to own and scale our digital marketing efforts across paid advertising, social media, search, and lead generation channels. This role is responsible for developing, executing, and optimizing campaigns that drive qualified leads, customer acquisition, brand awareness, and revenue growth. You will manage advertising budgets, analyze performance data, identify growth opportunities, and continuously improve marketing effectiveness. The ideal candidate combines analytical thinking, creativity, strong execution skills, and a deep understanding of modern digital marketing platforms. We expect candidates to use AI in daily workflows across research, ideation, drafting, design iteration, quality checks, and delivery acceleration. AI usage is a core execution requirement, not optional tooling. Qualifications - 3+ years hands-on Google Ads experience (certification is a baseline, not proof of skill) - Agency background managing multiple client accounts preferred; these tend to be the stronger doers - Fluent English - Client experience in the US, Canada, Europe, or Australia (not India-only, and not Philippines-based serving only India) - Verifiable references: live client sites or campaigns we can independently screen - A doer who runs with the work; comfortable using AI in the workflow - Bonus: can automate reporting via Codex, which removes the need for a separate reporting manager Requirements - Build, launch, and manage Google Ads campaigns across Ajaia's products, starting with AI training as the first product - Own keyword and competitor research; find the actual search language buyers use, separating informational from transactional intent - Match campaigns to the right landing pages and the full sales funnel, from top-of-funnel info seekers to bottom-of-funnel conversions - Drive measurable, low-cost leads that convert, not vanity traffic - Work inside a repeatable, productized process so new products spin up by swapping product, pages, and keywords - Likely start on the Nao Medical account to prove competence, then scale to Ajaia - Can actually build ads, not just report: ad groups, settings, sitelinks, character limits, line 1/2/3 copy Benefits - Competitive base salary + performance incentives - Professional development opportunities - Paid time off (PTO)