• Act as the primary delivery owner for assigned clients, managing end-to-end delivery outcomes. • Proactively identify opportunities to create value beyond the contract, strengthening client partnerships. • Align scope, timelines, risks, and capacity across Implementation PMs, CSDs, Solutions, Product, and Engineering, driving cross-team collaboration and accountability. • Own forecasting, capacity asks, and resource planning for the account, partnering with offshore teams to optimize resource allocation. • Ensure compliance with delivery stage gates, SOWs, change requests, and governance. • Leverage automation and GenAI tools to streamline reporting and improve transparency. • Drive delivery execution, unblock teams, escalate proactively, and ensure commitments are met. • Govern account-level delivery artifacts (Schedules, RAID Logs, Delivery Management Plan, etc.) to ensure cross-team alignment on priorities, risks, and issues. • Lead regular client governance, risk/issue reviews, and status meetings, maintaining a strong client presence and trust. • Manage delivery-related escalations and represent Abacus in all delivery forums. • Lead client conversations, clarify business priorities, understand use cases, and translate them into delivery expectations. • Champion client feedback loops to enhance satisfaction and retention. • Coordinate with offshore Implementation PMs to ensure all project management (task tracking, day-to-day execution, etc.) is executed, while you retain ownership of client relationships and strategic decisions. • Align internal teams (Product, Solutions, Engineering, Delivery) with client objectives and value metrics. • Partner with CSDs on commercial strategy and client engagement monitoring.

• Supervise and partner with assigned staff the turning of vacant apartments to prepare for new move-ins. • Troubleshooting maintenance service requests and perform necessary repairs. • Familiarity with HVAC systems, plumbing, electrical, dry walling, appliances, and carpentry. • Experience with general swimming pool and hot tub operations. • Performs daily inspections of buildings, communal areas, and grounds to maintain cleanliness and safety. • Provide exceptional customer service to all to ensure a positive rapport with residents, vendors, associates, and investors to leave a professional and positive impression of our firm. • Create a positive work environment to obtain company objectives. • Additional duties as assigned.

• As part of Intersect Power’s Operations team, you’ll build and lead a critical component of the company’s operational execution capability. • Establish and oversee the Integrated Operations Center (IOC) in Austin, Texas, creating a 24/7 control room organization responsible for the safe, reliable, and compliant operation of a growing utility-scale portfolio of solar, wind, battery storage, and gas generation assets. • Recruit, train, and develop a team of NERC-certified operators while creating the systems, processes, and culture that support high-performance operations. • Work closely with Field Operations, Technical Services, Reliability & Commissioning, Asset Management, Trading, and executive leadership, translating operational strategy into real-time execution that supports grid reliability, market compliance, and asset performance. • Provide day-to-day leadership of a 24/7 control room responsible for monitoring and operating utility-scale solar, wind, battery storage, and gas generation assets. • Ensure continuous situational awareness across the fleet and coordinate rapid response to changing operating conditions. • Serve as Incident Commander During Critical Events, leading operational response efforts during grid disturbances, forced outages, equipment failures, and security-related incidents. • Partner closely with Field Operations teams to coordinate switching activities, maintenance execution, lock-out/tag-out procedures, and operational planning.

• Own Abnormal’s global relationships with CrowdStrike, Cyera, and other managed-phase strategic partners across co-sell, field enablement, programs, executive alignment, and joint GTM execution. • Facilitate and manage co-selling opportunities, account mapping, and joint sales engagements between partner field teams and Abnormal. • Drive pipeline development with partner field sellers and alliance counterparts, tracking opportunities and bookings to provide accurate forecasts and funnel management reports. • Develop and deliver joint GTM initiatives, sales enablement content, and training to accelerate adoption across each partner’s ecosystem. • Build and maintain executive-level relationships across your partner portfolio to drive strategic alignment, investment, and joint planning. • Develop annual and quarterly business plans per partner, including pipeline targets, performance goals, and execution strategies. • Represent Abnormal at partner events including CrowdStrike’s Fal.Con, Cyera events, partner summits, and industry conferences, identifying ecosystem alignment opportunities with regional and national channel partners. • Serve as the escalation point for pre-sales and post-sales issues requiring partner coordination. • Manage partner lifecycle transitions: when a strategic alliance reaches the managed phase, onboard it into your portfolio and establish structured joint planning from day one.