• Manage a team of channel alliance managers to grow revenue and profitability amongst strategic partner relationships • Evolve and formulate alliance strategy, manage alliance portfolio, negotiate partnership agreements/mou’s • Align strategies of ePlus, and partners to develop pipeline and profitable opportunities to meet or exceed revenue targets • Establish and grow key strategic relationships within partner organizations • Collaborate with alliance team & partner stakeholders to develop strategic plans and maximize channel program profitability • Collaborate with Sales, Marketing, Strategy, Customer Success and Service organizations to ensure partnership alignment with Go to Market priorities. • Help facilitate access to product training and/or demo labs across the company • Proactively work with ePlus, vendor management team in achieving vendor certification targets and audit requirements • Evaluate emerging market trends and vendors go to market directions to accelerate technology adoption • Build credibility by establishing ePlus, as an authority on given partner solutions • Expand sales force awareness of vendor offerings through webinars, seminars, speaking engagements, and other forms of media • Align partner sales and service organization with counterparts at ePlus. • Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration. • Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members. • Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization. • Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

• Define and own Pager Health’s enterprise-wide data and reporting strategy. • Establish a unified vision for how data is collected, governed, analyzed, and shared across the organization to support both internal decision-making and client-facing insights. • Act as a strategic advisor to executive leadership, using data to identify opportunities to create, protect, and expand enterprise value across growth, efficiency, and client impact. • Build and lead a centralized Data and Reporting shared services function by bringing together existing data and reporting teams currently embedded across the organization. • Own enterprise-wide dashboards, KPIs, and measurement frameworks, ensuring a single source of truth for executive and functional decision-making. • Develop scalable internal reporting frameworks and dashboards that provide clear, actionable insights to executive leadership and functional teams. • Oversee the development and delivery of high-impact, client-facing reporting and analytics that demonstrate the value, outcomes, and meaning of Pager Health’s services. • Partner with Engineering and Product to guide data architecture, tooling, and pipelines to ensure data quality, consistency, scalability, and security. • Work closely with Product, Engineering, Client Success, Operations, Finance, and Executive Leadership to align data initiatives with business goals.

• The Head of Biometrics will be responsible for the strategic positioning and tactical advancement of Biostatistics and Data Management. • This role will be accountable for all Biostatistics technical plans and analyses, Data Management functions, Statistical Programming functions, and Clinical Systems. • Define and execute the strategic vision for the Biometrics Department. • Establish organizational structure for the Biometrics Department, including Statistical Programming, Data Management, and Clinical Systems functions. Lead and develop Biometrics employees. • Oversee and coordinate and be directly responsible for all biostatistics activities to support clinical development projects, delivering study designs and analysis plans, ensuring sound biostatistics principles and compliance with regulatory guidelines. • Advise on statistical issues associated with the design and analysis of clinical trials and provide biostatistics input on all major documents, including clinical development plans, protocols, data collection methodologies, statistical analysis plans, clinical study reports, and summaries of clinical safety and efficacy for regulatory filings. • Guide the application of epidemiologic methods to analyze observational/real-world data to calculate appropriate sample sizes, strengthen submission evidence and support drug development. • Provide review and guidance on statistical aspects, new programming, database technologies, clinical systems, and standards of all FDA/EMEA regulations and ICH & GCP guidelines. • Serve as the senior biostatistics representative supporting protocol/clinical document review, strategic and partner joint development activities, drug safety, and publication activities. • Collaborate with other senior development leaders to ensure consistency of development work standards, intellectually challenging assumptions, and sharing ideas. • Provide leadership for sponsor/CRO activities, relationships, and escalation resolution. • Interact as required with FDA/EMA and other health authorities to ensure clinical studies meet regulatory requirements and ensure ongoing agreement on project development. • Support the development and implementation of best practices, SOPs, standards, work instructions, and policies for biostatistics.

• Acompañar el recorrido del usuario para que tenga una mejor experiencia y quiera quedarse más tiempo. • Diseñar e implementar acciones para mejorar la fidelización y reducir la salida de usuarios. • Diseñar y ejecutar estrategias de retención basadas en data (cohortes, churn, health score), integrando CRM y data propia. • Crear, activar y hacer crecer una comunidad con dinámicas que promuevan participación y sentido de pertenencia.