- Support region and country teams in the adaptation and implementation of agency strategies, standards, tools, and best practices in humanitarian programming in LACRO, including emergency preparedness, response, recovery, and resilience. Promote effective engagement of partners, donors, and governments. Ensure a cross-sectoral approach that integrates gender, safe and dignified programming, and disaster risk reduction. Contribute to the development and implementation of global strategies and tools for humanitarian programming by documenting and sharing lessons learned from LACRO with others in CRS’ global Humanitarian Response Department. - Oversee and lead the development and delivery of capacity strengthening initiatives for humanitarian programming for regional and country teams and partners in LACRO. Lead the development of learning and training strategies and agendas/curriculums; organize and/or facilitate trainings, workshops and conferences; and provide mentoring and coaching for staff in CRS approaches and tools for emergency preparedness, response, recovery, and resilience programs. - Contribute to regional and country program staff efforts to position CRS for strategic growth opportunities in humanitarian programming. Coordinate and/or provide technical guidance in proposal development and project design to ensure technical excellence, including coordination of support from advisors in relevant technical sectors such as Food Security and Markets, Water Sanitation and Hygiene, Shelter and Settlements, Disaster Risk Reduction, and Safe and Dignified Programming. - Promote high-quality implementation and M&E for humanitarian programs in LACRO by coordinating or providing technical solutions for country and regional teams and partners. Support CPs to appropriately staff project teams. - Contribute to the agency knowledge management and learning agenda in humanitarian programming by promoting conditions for collective learning that ensure the capturing, documenting, and sharing of key successes, promising practices, lessons learned internally and externally. - Represent CRS in targeted regional forums to develop opportunities and better ensure collaboration and shared learning in humanitarian programming to influence technical partner approaches, future funding opportunities, and policies. Network with relevant organizations to increase CRS’ profile in humanitarian programming, influence in the regional humanitarian community, and donor diversification. - Assume temporary leadership roles such as proposal coordinator, technical design lead, or lead writer on proposal development teams or program manager, emergency coordinator, or chief of party for program management teams for strategic humanitarian programs in LACRO or in other regions as needed.

• Delivering and supporting managed services to clients, including briefing papers, advisory notes, developing consent, privacy notices and assessing policies and agreements. • Fulfilling managed services activities including data protection impact assessments, compliance audits, gap analyses and data mapping services to aid in addressing risk management issues and complying with data protection requirements. • Undertaking large scale data protection projects for clients, ensuring project deliverables are of a high quality and delivered on time. • Managing client relationships and engagement activities to ensure a successful delivery of service. • Writing briefs for clients on relevant topic areas, including newsletter pieces and other outreach materials. • Driving key improvements to internal systems, processes and client services.

• Build and maintain relationships with customers and internal RealPage staff at all levels. • Navigate unique or complex business scenarios to best configure Revenue Management. • Review pricing recommendations for strategic customers or on the customers behalf to ensure customer adoption and satisfaction. • Regular discussions with site, regional and asset managers related to pricing questions. • Research and evaluate model related questions related to Revenue Management with customers. • Consult with customers on parameter reviews and tuning and make strategic recommendations. • Articulate the revenue management value proposition and develop credibility for its concepts and benefits across client organizations. • Efficiently lead multiple projects and use Sales Force to track and update project steps. • Maintain a working knowledge of the integration with each Property Management System. • Identify opportunities for adoption and expansion of RealPage products. • Prioritize requests for system enhancements and coordinate follow-up with the RealPage or customer’s product management group. • Provide input and feedback, from a business user’s perspective to the RealPage Product group, on solution features and functionality. • Coordinate with other RealPage teams as needed to facilitate timely implementation and overall client success. • Lead regular performance measurement analysis and reporting to senior management regarding financial results, revenue management adoption behavior, leasing velocity and market conditions. • Mentor junior advisors across all core competencies/tasks.

• Provide scientific direction by staying abreast of emerging technologies and solving complex bioanalytical and molecular technical challenges. • Maintain expert knowledge of bioanalytical scientific trends and regulatory requirements impacting molecular assays. • Work closely with Sales and Marketing teams and serve as a scientific lead in early-stage client discussions and study scoping. • Be responsible for scoping and pricing work and assist Business Development in pricing strategy and negotiation when applicable. • Support revenue generation by maintaining sales goals aligned with business unit capacity and growth objectives. • Assist in forecasting new business by evaluating probability and timing of opportunities and communicating insights into operations. • Stay current with regulatory compliance requirements and recommend actions based on regulatory body or client audits. • Drive and support high-impact technical communications—including webinars, white papers, and e-blasts—in collaboration with Marketing. • Actively participate in industry panels, conferences, and professional forums to maintain a strong regulatory perspective and thought leadership presence. • Support the Business Development team to generate new and repeat business within the assigned territory. • Review and maintain accuracy of business data in CRM systems (e.g., Salesforce) to support revenue forecasting. • Traveling up to 25% on average, with flexibility to meet high-demand opportunities. • Support the company brand in all interactions and act as a positive brand ambassador.