• Own, ensuring everyone is set up to use and actually leverages data across the company via queries, dashboards, and alerts. • Manage week-to-week prioritization of data engineering and data science teams by identifying critical data dependencies, removing technical roadblocks, and ensuring efficient execution of workflows and OKRs. • Lead the deployment and integration of scalable systems to automate key processes (e.g. ERP -> financial workflows and reporting). • Enhance and automate processes for seamless, automated transaction processing. • Improve cross-functional workflows when integrating new partners, including QA implementation of our underwriting system and Risk analyses, while managing global timelines (such as generating loan offers across our partners) in light of integration changes. • Define and measure technical success metrics, providing clear reporting on project progress, system performance, and business impact.

At Wipfli, people count. At Wipfli, our people are core to everything we do-the catalyst behind our ability to create exceptional impact and extraordinary results. We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path. People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity. T he Internal Audit Senior Consultant - Trust Focused position can work in person, remote, or in a hybrid environment in the Twin Cities area. About 10% travel to client locations in the U.S. is required. Responsibilities: Complete trust audit procedures as assigned for clients in the financial services industry Lead client engagements as the Engagement In-charge for client engagements: ensure proactive communication with the client and engagement team, manage project timelines and deliverables, cultivate strong client relationships, and oversee all aspects of project execution Define, measure, and analyze client processes and procedures related to trust Evaluate whether processes and procedures are designed appropriately and operate effectively; identify areas of improvement Interview personnel at all levels within the client organization Communicate trust audit findings clearly and proactively with and to clients; report audit plan status and issues to Engagement In-charge or Job Manager as applicable Learn service offerings of the firm and recognize cross-selling opportunities as capacity allows Qualifications: About 10% travel to client locations within the U.S. is required Carly Seidl, from our recruiting team, will be guiding you through this process. Visit her LinkedIn page to connect! #LI-hybrid #LI-CS1 Additional Details: Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, veteran status, disability, or any other characteristics protected by federal, state, or local laws. Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at hr@wipfli.com . Wipfli values fair, transparent, and competitive compensation, considering each candidate's unique skills and experiences. The estimated base pay range for this role is $88,000-118,000, with offers typically not made at the maximum, allowing for future salary increases. The actual salary at the time of offer depends on business related factors like location, skills, experience, training/education, licensure, certifications, business needs, current associate pay, and relevant employment laws. Individuals may be eligible for an annual discretionary bonus, subject to participation rules and based on a variety of factors including, but not limited to, individual and Firm performance. Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D. Eligibility for all benefits programs is dependent on annual hours expectation, position status/level and location. "Wipfli" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.

• Lead Problem Discovery: Deeply investigate and define customer challenges, gathering insights to inform the strategic direction of AI Agent deployment • Drive Data-Driven Decision Making: Use data analysis and customer research to prioritize product features and improvements, ensuring each roadmap decision aligns with customer needs and operational goals • Exemplify Impeccable Project Management: Drive seamless project execution through meticulous planning, clear communication, and proactive issue resolution, ensuring timely delivery of high-impact initiatives aligned with customer and business objectives • Serve as the Voice of Truth: Act as a trusted advisor to stakeholders, transparently communicating insights and findings about any current technical limitations or challenges encountered • Evaluate Business Impact: Assess how different technical approaches influence business outcomes, supporting data-backed prioritization of product roadmaps • Optimize Discovery and Delivery Processes: Collaborate on developing efficient processes and playbooks that streamline problem discovery and roadmap planning to ensure high-quality, scalable deployments • Inform Product Design with Data Insights: Collaborate with the product and platform engineering teams, using findings from customer discovery to shape the design of products that align with emerging needs • Lead Cross-Functional Collaboration: Guide and mentor a cross-functional team, including program managers and engineers, to ensure effective problem exploration and alignment across product initiatives

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We're building an AI-first culture at Block - aiming for 95% of employees using AI daily, with G2 (our internally built AI platform) becoming the default interface for how we work. We're looking for someone who can balance technical support with learning & enablement design and delivery to help make that happen. The role sits within Block's BizOps Change & Adoption team. You'll be a strategic partner to the G2 and BizOps teams - building the technical support infrastructure, designing learning programs that drive behavior change, and managing the programs that keep our AI champions equipped to scale AI adoption across their functions. You Will Be the primary responder in G2 support channels - troubleshooting issues, helping people solve technical problems & creating a safe & engaging culture of knowledge sharing Design and facilitate office hours & other troubleshooting sessions Triage complex issues to Product team or escalate to super users Track common technical issues and feed insights to Product team Build and maintain technical documentation (how-tos, troubleshooting guides, product release notes etc) Keep all materials, documentation, and knowledge base current and accessible Design and deliver learning programs that shifts mindsets from "AI is a tool I use sometimes" to "AI is how I work" Create learning pathways for different skill levels (beginners → power users → Guild members) Develop instructional materials (guides, tutorials, videos, workshops) and technical toolkits Coordinate and facilitate enablement sessions & learning programs (office hours, workshops, Guild technical sessions) Measure and report on adoption metrics (workflow creation, tool usage, capability growth) You Have 5+ years of program management, ideally a technical background 2+ years of experience with automation tools, workflow builders, APIs Can build, debug, and troubleshoot AI workflows Comfortable with MCP integrations (Slack, Gmail, Sheets, Airtable, etc.) Understanding of LLM and AI tool capabilities Experience designing learning programs or enablement content Understanding of adult learning principles and instructional design Strong facilitation skills - running engaging workshops and sessions Experience measuring learning effectiveness (not just completion) We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.