Making the world feel better
Community Virtual Assistant
Location
Philippines
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
Community Virtual Assistant
RYZE
• Post & Comment Tracking — Track all posts and comments from the group daily, using moderator-flagged posts as your starting point. • Maintain clean, structured records of all community activity for downstream reporting and trend analysis. • Moderation QA — Complete the daily FB Moderator QA checklist (approx. 1+ hour/day), reviewing shift records for completeness and flagging gaps. • Help ensure moderation quality stays consistent as the community scales. • Build toward cross-training as a backup moderator for coverage gaps. • Data Categorization & Reporting — Pull monthly exports of group statistics and engagement data from Facebook. • Clean, categorize, and upload data into Notion following established taxonomy. • Support the Social Health Dashboard by ensuring the right data flows into the right places. • Maintain organized archives of removed posts in formats digestible for leadership. • Growth & Initiative Tracking — Own weekly Growth Tracking — pulling in member data, post volume, and relevant moderator notes. • Compile post and data collections for specific initiatives (launches, giveaways, new products) with full impact views. • Flag emerging trends or patterns you notice in community activity. • Administrative Support — Assist with post scheduling, SH approval housekeeping, and ClickUp/Notion organization as needed. • Support the FB Health Dashboard as it develops.
Job Requirements
- Proficiency in English with excellent verbal and written communication skills.
- Previous experience in virtual assistance, administrative support, or customer service (experience in food service is a plus).
- Comfortable using tools like Google Workspace, Trello, Slack, Excel, and order management platforms (e.g., Toast, Square, etc.).
- Strong organizational skills with attention to detail.
- Managed and moderated high-volume online communities, maintaining organization and ensuring discussions remained productive and aligned with community standards.
- Developed and consistently followed detailed systems to maintain accuracy and efficiency when handling large amounts of repetitive data and content.
- Demonstrated the ability to execute established processes exactly as written, with a strong attention to detail and minimal need for oversight.
- Proficient in Notion, Google Sheets, and Facebook, with a proven ability to quickly learn and adapt to new software and digital tools.
- Communicated proactively and professionally in writing, consistently meeting deadlines and maintaining a strong record of reliability and accountability.
- Enjoy organizing and maintaining clean, accurate datasets, with a focus on creating systems that improve clarity, usability, and efficiency.
Benefits
- Join Our Team
- Work from anywhere in the world
Related Guides
Related Categories
Related Job Pages
More Executive Assistant Jobs
Executive Assistant / Corporate Administrator
CanonicalUbuntu is a community-developed, Linux-based operating system that is published and commercially supported by software development firm Canonical. Like Canonica
Role Description We are hiring Executive Assistants and Corporate Administrators to join our Corporate Operations team. We ensure that the business runs smoothly and that travel, expenses, and events are efficiently and correctly managed. We look for positive team players who are self-driven and results-oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes, and policy. This team plays a crucial role in the overall operation of the business. They run significant business operations and processes, supporting the respective department leads but also taking central responsibility for logistics, expenses, travel, and scheduling. Responsibilities include: - Support operations for one or more departments in the company - Coordinate monthly reports and schedule meetings and interviews - Organise and run international company events including logistics - Manage quarterly and annual executive meetings - Collaborate across teams on activities and initiatives - Manage suppliers and stakeholders Qualifications - Excellent academic results at school and university - A degree in a business or technical subject - Excellent communication skills - Responsibility, integrity, and accountability - Self-awareness and thoughtfulness - Ability to travel up to four times a year for company events of up to two weeks duration - Ability to learn new technology and software quickly Requirements - Experience in operations and executive support - Project management experience - Event-related experience - Travel industry experience Benefits - Geographical location, experience, and performance shape compensation worldwide - Annual compensation review - Performance-driven annual bonus - Personal learning and development budget of USD 2,000 per year - Recognition rewards - Annual holiday leave - Maternity and paternity leave - Employee Assistance Programme - Opportunity to travel to new locations to meet colleagues - Priority Pass, and travel upgrades for long haul company events
Role Description Position is fully remote, but applicants must be a resident of Florida in order to be considered for position. NEXT Patient Services Representatives (PSRs) are an integral part of the NEXT Therapy Solutions Team. NEXT PSRs interface daily with patients, insurance providers and clinical teammates to help create a seamless intake and scheduling process. A customer-centric focus, strong organizational skills, flexibility, good time-management skills and a positive attitude will ensure success. PSRs are integral to a team dedicated to Empowering People to Achieve Results. - Bring their A-Game: Showcase a desire to connect with people through a positive, approachable attitude that drives results. - Are Creative: Demonstrate flexibility and creativity in implementing processes that produce results for our Patients, Teammates and Business Partners. - Deliver Outcomes: Ensure that each NEXT Teammate, Patient and Business Partner are Empowered to achieve results that matter to them. - Are Committed: To being a resource to our NEXT Teammates, Patients and key stakeholders with a goal of Empowering as many people as possible every day. Requirements - Be Outgoing, Personable and Confident. - Exceptional Communication Skills and Coachability. - Be Self Directed and Comfortable working Independently. - A Working knowledge of Medicare documentation and billing/coding practices, Microsoft Office Suite including: Excel, Word, Sharepoint and Teams. - A minimum of 2 years front office, medical/professional experience.
Virtual Assistant for a Health and Wellness brand
ltvplusAt LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
Role Description We are seeking a proactive and resourceful Virtual Assistant to support our customer service and social media operations. This role is ideal for someone who thrives in a dynamic remote environment, takes initiative without waiting for instructions, and enjoys streamlining processes that improve customer engagement and team efficiency. Qualifications - Experience in Customer Support using Gorgias - Hands-on experience with Shopify and familiarity with e-commerce workflows - Strong communication skills, both verbal and written - Proficiency with Loom, with the ability to clearly present walkthroughs and task instructions - Familiarity and comfort with Notion as a primary tool for project and task management - Ability to self-manage time and priorities, identifying tasks that need doing without waiting for direction - Strong grasp of tools like Google Workspace, Slack, Trello/Asana, and Notion Requirements - Handle customer inquiries promptly via Gorgias, email, and chat. - Resolve or escalate issues professionally, ensuring customer satisfaction. - Monitor support queues and proactively identify recurring problems and recommend solutions. - Schedule and publish posts across platforms such as Instagram, Facebook, and LinkedIn. - Monitor engagement, respond to basic comments/messages, and escalate complex queries when necessary. - Assist in reporting social performance metrics and identifying engagement trends. - Record Loom videos to document repeatable workflows, SOPs, and how-to guides for internal use. - Create and maintain a library of onboarding or training content using Loom and written documentation. - Manage calendars and inboxes, schedule meetings, and coordinate follow-ups. - Keep records up-to-date in cloud storage and CRM systems. - Provide task and project tracking support via tools such as Notion and Slack. - Use Notion to track, manage, and update tasks and projects across teams. - Maintain organized and up-to-date project databases and status boards. - Proactively identify gaps, log new tasks, and communicate progress through Notion workspaces and Slack. - Assist with day-to-day tasks in Shopify, such as order tracking, product updates, and basic store maintenance. - Liaise with fulfillment platforms like ShipBob to ensure accurate and timely deliveries. Benefits - Proactive mindset with a problem-solving attitude - Tech-savvy and quick to learn new tools - Strong attention to detail and organizational skills - Comfortable working in fast-paced, remote-first environments - Comfortable working with adult media Working Conditions Typical schedule is between 9:00 AM to 6:00 PM EST.
Executive Assistant (Boston, Denver or Detroit)
DynatraceDynatrace is a global application performance management software firm and a former member of Compuware. As an employer, the company is in support of helping it
Your role at Dynatrace - Manage day-to-day functions for three GTM Executives, including scheduling, travel arrangements, meeting preparation, executive events, expense reports, etc. - Coordinate and work cross functionally with executive assistant community on meeting scheduling and event planning across the company. - Plan and oversee logistical arrangements for GTM meetings, including space and facility needs, meals and refreshments, supplies, and technology. - Proactive approach to daily responsibilities and key tasks. - Research, prioritize, and follow up on incoming issues and concerns addressed to the Sales and Partner Organizations, including those of a sensitive, highly confidential, and critical nature. - Determine appropriate course of action, referral or response, exercising judgement to reflect your executives style and organizational policy/philosophy/culture. - Complete a broad variety of work that facilitates the your executive's ability to effectively lead his/her organization, including: - Ensuring your executive is prepared for upcoming meeting by collecting, prioritizing and preparing information/materials for upcoming meetings. - Creating and maintaining contact lists. - Making complex and detailed travel arrangements and completing travel reports. - Utilizing extensive knowledge of the organization to collaborate with partners and resolve questions and issues - Assisting with meeting agendas and managing logistics for high-level meetings and events - Coordinating travel arrangements for board members, including flights and lodging. - Participate in special projects and strategic initiatives as needed. - Comfortably handle highly confidential and time sensitive information with necessary care and prioritization. - Flex to complete various assignments and additional duties to ensure comprehensive and effective support. What will help you succeedMinimum Requirements: - HS diploma or GED - 6+ years of relevant Executive Assistant experience Preferred Requirements: - Open-minded, creative individual with a high level of energy and enthusiasm, particularly in global technology trends and developments - Self-starter with the ability to work under minimal guidance and direction - Ability to meet deadlines under pressure - Exemplary planning and time management skills - Strong attention to detail, the ability to multi-task - Ability to think outside the box and be a problem-solver - Demonstrated ability to overcome obstacles - High degree of personal and professional integrity and the ability to work with confidential information - Excellent communication skills, both verbal and written - Adapt and absorb information, context, style, attitude, cadence, and subtext - Proven ability to manage conflicting priorities in a fast-paced environment - Willingness to work outside regular business hours as needed - Global experience preferred - Excellent interpersonal skills, and a strong customer service orientation - High-level of proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, and SharePoint), and ability to quickly adapt to new technologies, including portals used for Board of Director communications Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards - The base salary range for this role is $95,000 - $120,000. When determining your salary, we consider your experience, skills, education, and work location. - Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. - We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.


