Clinical Manager
Location
Canada
Posted
2 days ago
Salary
C$85K - C$95K / year
Seniority
Lead
No structured requirement data.
Job Description
Clinical Manager
Edgewood Health Network Inc
Role Description The Mood, Anxiety and Trauma Manager (MAP/Trauma) is responsible for the administrative and clinical leadership of the EHN Outpatient Mood, Anxiety and Trauma programs. This position will be responsible for delivering evidence-based treatment to individuals seeking support across Canada in a virtual setting. Job Function and Duties - Program Leadership & Administration: - Lead the day-to-day operations of the Mood & Anxiety and Trauma programs, including program planning and ongoing evaluation. - Develop, review, and disseminate MAP/Trauma policies, protocols, and process flows in collaboration with key stakeholders. - Work closely with the Clinical Director, Program Managers, and National Clinical Team to develop program content that reflects evidence-based best practices. - Clinical Supervision and Support: - Provide weekly group clinical supervision/consultation and support to clinicians, ensuring the effective delivery of high-quality, evidence-informed care. - Provide individual clinical supervision/consultation as appropriate. - Address clinical issues and client or referent complaints, engaging in service recovery as needed. - Conduct annual performance reviews and professional goal setting with clinicians. - Manage performance providing support and learning to enhance administration and clinical responsibilities of clinicians. - Proactively address and resolve clinical issues to safeguard client well-being and program integrity. - Collaboration and Stakeholder Engagement: - Collaborate with Program Managers and other stakeholders to create and update clinical content informed by the latest research and best practices. - Coordinate with EHN’s inpatient and outpatient facilities, as well as national operations and clinical leadership, to optimize workflows and resolve client concerns. - Cultivate and maintain strong relationships with referral sources, managing all necessary reporting and communications. - Quality Assurance and Policy Development: - Partner with the Clinical and Operations Directors to develop, implement, and monitor outcome measures and performance metrics. - Conduct regular audits and client surveys to assess the quality of clinical documentation and program processes. - Other Responsibilities: - Undertake additional duties as assigned to support program innovation and growth. Qualifications - Must have a degree in social work, occupational therapy, counselling or clinical psychology, or a related field, with registration in a regulatory body; a master’s degree is preferred. - At least 5 years of experience in leadership, including leading clinical teams, supporting professional development, and providing clinical supervision. Professional Attributes - Role models excellence in client care and serves as a collegial mentor for the team. - Demonstrates excellent critical thinking, communication, facilitation, initiative, and decision-making skills. - Demonstrates excellent interpersonal skills and the ability to work collaboratively with all members of the team. - Strong organizational and time management skills, including project development, planning, and implementation. - Demonstrates commitment to best practice and quality improvement. - Commitment to the vision and goals of the organization. - Evidence of ongoing professional development. - Registered with a regulatory body, MSW preferred or similar. Benefits - Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy). - 24/7 Employee Assistance Program through GreenShield Health. - Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees. - Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees. - Access to in-house fitness facilities or discounted gym memberships. - Exclusive discounts through Perkopolis on entertainment, insurance, and more. - Opportunities for personal and professional growth through our Education Support Assistance program. - Supportive relocation opportunities due to our nationwide presence. - Defined Benefit pension plan with up to a 4% employer contribution. - Maternity and parental leave top-up. - Discounts available at Kids & Co. Daycare.
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