• Conduct initial triage and telephonic case management at the outset of Workers’ Compensation claims. • Perform clinical assessments of injured workers to determine appropriate medical care and treatment pathways. • Complete initial assessment and required three-point contact in accordance with State of Florida procedures and emergency protocols. • Develop an initial case management care plan based on clinical findings and information obtained from the injured worker, employer, and medical provider. • Identify potential causation concerns or barriers to recovery and document findings appropriately. • Facilitate communication between injured workers, employers, claims professionals, healthcare providers, and rehabilitation specialists. • Monitor treatment plans to ensure adherence to state-mandated treatment guidelines and evidence-based medical protocols. • Address initial return-to-work capabilities with injured workers and providers, documenting updates in the case management system. • Maintain accurate and timely documentation of all contacts, interviews, and medical information in the claims management system. • Identify opportunities for cost-effective medical management and appropriate utilization of services. • Educate injured workers and their families about recovery expectations and care plans. • Maintain strict patient confidentiality and compliance with state and federal healthcare regulations. • Serve as a patient advocate, ensuring quality care and adherence to ethical and regulatory standards. • Participate in quality assurance initiatives, committees, and department activities as required. • Assist with training claims staff on identifying medical case management opportunities, as needed.

Role Description Gestor de red: clave para optimizar costos, garantizar la calidad y liderar la innovación en nuestra red de proveedores para Canarias (viajes por las islas) y 100% teletrabajo. Lo que harás: - Negociación y gestión de proveedores: Negociar tarifas, gestionar contratos y mantener relaciones para asegurar buenas condiciones y calidad de servicio. - Eficiencia operacional: Optimizar procesos, implementar automatización y mejorar flujos de trabajo. - Mitigación de riesgos: Evaluar y reducir riesgos relacionados con desmantelamiento de proveedores, áreas sin servicio y cumplimiento legal. - Integración tecnológica: Supervisar la incorporación de nuevas tecnologías y soluciones digitales. - Monitoreo y mejora del rendimiento: Seguimiento de KPIs, gestión de quejas y promoción de mejoras continuas. Responsabilidades principales: - Monitorear y controlar la actividad mediante informes periódicos de proveedores. - Colaborar en la implementación de procedimientos con proveedores y colaboradores de Auto Networks. - Supervisar la calidad del servicio en Auto Networks. - Identificar incidentes y áreas de mejora. - Planificar y realizar visitas a proveedores. - Actuar como enlace entre proveedores y el área de redes para resolver incidentes. - Colaborar en la implementación de sistemas automáticos en Auto Networks. - Realizar tareas delegadas según necesidades. - Negociar condiciones (tarifas, volúmenes, zonas). Qualifications - Conocimiento del negocio del área de Automóviles (será un valor añadido). - Licencia de conducir. - Disponibilidad para viajar. - Conocimientos avanzados de Excel (tablas dinámicas, análisis de datos). - Capacidad de resolución de problemas y gestión de conflictos. - Habilidades analíticas. Company Description Somos AXA Partners: expertos en el diseño y la prestación de soluciones de asistencia y de seguros de vida, de crédito y especializados - en conjunto con y para nuestros socios en todo el mundo. - La experiencia y la pasión de nuestros más de 8500 empleados. - Una sólida red de más de 55.000 profesionales en todo el mundo. - Innovación tecnológica en el sector. - Compromiso con la protección del medio ambiente: plantamos un árbol por cada nuevo recluta (con un contrato permanente).

Role Description As a key member of the VAC Magnetics LLC Sales team, the Regional Sales Manager (RSM) reports to the Director of Sales and Customer Service, Americas and is responsible for developing relationships and driving sales with key customers in the defined target market segments to meet revenue and profit objectives for the organization. The RSM works closely with the functional areas of Global Marketing, Global Engineering and Global Manufacturing and other key stakeholders as needed. The RSM creates and maintains close relationships with key customers to drive targeted sales that support our global strategy and financial goals and works to exceed customers’ expectations. The position requires frequent travel within the Americas (including Canada) for customer and company meetings and occasionally to Europe. This position will work from home and can be based in Chicago, IL or Minneapolis, MN. - Develop, manage and grow territorial business consistent with the goals of the company, region and the business divisions of VAC Magnetics LLC. - Leverage industry expertise, customer application knowledge and a keen understanding of the VAC value proposition to develop trusted relationships with key customers. - Assume contract responsibility (terms and conditions), development agreements and manage price negotiations. - Develop relationships with critical ecosystem partners including OEM’s and other allied supply partners. - Provide excellent customer service while establishing new customers and growing existing customers. - Identify new territorial and market growth opportunities. - Evaluate new customers and/or new projects together with team management. - Provide product managers and senior management with up to date information on market trends, competitor products, pricing and other market information. - Prepare and propose a multi-year annual budget for assigned territory. - Represent VAC at trade shows and conferences in territory as needed. - Work with distributors as needed to enhance territorial customer service. - Confer with customer purchasing and engineering to assess needs and opportunities. - Promote and sell VAC products requiring technical expertise for design in and use by new and existing customers. - Prepare and deliver commercial and technical presentations for specific customers and markets, including RFQ proposal responses. - Collaborate with Product Marketing and Application Engineering to determine needs and recommend support for specific customer developments. - Ensure that Export Control processes are completed consistent with VAC procedures. - Track customer visits and customer development in the Salesforce CRM database. - Demonstrate personal effectiveness and leadership that creates a culture of high performance; nurture an environment consistent with the VAC values and culture. - Handle special projects as required. - Other duties as assigned. Qualifications - BA/BS in Business, Management, Engineering, or related field. - 7-10 years of experience in Sales with proven record of accomplishment growing revenue and profit over targets; Sales Management experience preferred. - Exceptional record of accomplishment of developing, implementing and analyzing strategic business (competitive), marketing and sales strategies that have consistently met or exceeded planned objectives, providing personal leadership through example. - Proven record of accomplishment of developing customer relationships and becoming a trusted advisor to the customer’s business preferred. - Excellent interpersonal, communication, and presentation skills with experience in communicating and working with a remote region. - Proven ability to generate respect and trust from staff and external constituencies along with the ability to work collaboratively with colleagues and staff to create a results driven, team-oriented environment. - Fluent in English, German beneficial but not required. - Previous experience selling to Automotive or Aerospace highly desirable. Requirements - Travel Requirements: Up to 60% travel through the Americas (including Canada and Europe occasionally). - Ability to work remotely from a home office.

Role Description The Client Liaison is a senior, client-facing role that serves as a high‐touch escalation point for employee benefit issues within a benefits administration environment. This individual is deeply embedded in the client’s benefits operations and partners closely with internal delivery teams and client stakeholders to ensure accurate, timely resolution of complex benefit inquiries. This role requires direct experience in benefits administration, including hands-on work within client-specific benefits platforms, enrollment systems, case management tools, and vendor ecosystems. The Client Liaison plays a critical role during key benefits events such as Annual Enrollment, while building trusted relationships with client contacts and internal subject matter experts. Responsibilities (Essential Functions) - Serve as the primary escalation point for complex employee benefit inquiries within a benefits administration and client services environment. - Work directly within client-specific benefits administration systems and tools, including enrollment platforms, case management systems, ticketing tools, Slack, and email. - Support Annual Enrollment and other key benefits events, including hands-on issue resolution and executive-level support when required. - Act as an extension of the client’s benefits team, maintaining a strong day-to-day presence across internal delivery teams and client stakeholders. - Present quarterly Service Level Agreement (SLA) and service performance metrics to client leadership. - Partner with internal subject matter experts (configuration, eligibility, compliance, HSA/FSA, and vendors) to resolve system, data, and process-related benefits issues. - Build and manage effective working relationships with client contacts across benefits, compliance, HR, finance, HSA/FSA, and vendor-aligned roles. - Demonstrate professionalism, confidence, and sound judgment when communicating with senior leaders and executive stakeholders. - Proactively anticipate client needs, follow through on escalated items, and ensure accurate, timely resolution of benefit-related issues. Qualifications - Proven experience in benefits administration with direct responsibility for supporting employee benefit inquiries. - Client services experience within a benefits administration environment (not general client support). - Hands-on experience working within client-specific benefits systems and tools, including enrollment platforms, case management systems, and related workflows. - Strong understanding of employee benefits programs, enrollment processes, and issue resolution best practices. - Excellent verbal and written communication skills, with the ability to communicate clearly with both employees and client stakeholders. - High degree of professionalism and polish, particularly when supporting executive-level contacts. - Ability to work independently, manage multiple priorities, and navigate ambiguity in a fast-paced client environment. - Strong relationship-building skills with internal partners and external clients. - Demonstrated ability to anticipate issues, escalate appropriately, and follow through to resolution. Nice to Have (Preferred Education and Experience) - Experience supporting clients on bswift or a similar benefits administration platform. - Prior experience supporting large or complex benefits clients in a highly matrixed environment. - Familiarity with benefits enrollment, eligibility, compliance, and vendor coordination processes. Benefits - Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family. - Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles. - Remote first, Office friendly environment! - Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs. - Professional Development: Opportunities for career growth, including training and access to resources to support your career progression. - Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued. - Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work. - Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement.