Fertility Bridge

• Design and maintain comprehensive database architecture for fertility industry data • Implement relational schemas documenting ownership structures and company roles • Conduct data quality audits and resolve integration errors • Develop custom reporting and analytics dashboards • Collaborate with team members on data entry standards and training

• Monitored and responded to all customer form submissions, within 1 business day, 5 to 30 per month. • Ensured all new customer inquiries submitted to IRH were reviewed according to IRH’s Standard Operating Procedure and work instructions for communicating with sponsors. • Categorized and tracked all incoming questions and requests in the provided Google Sheets Tracker. • Ensured that any customer inquiry requiring internal input, technical support, or decision-making is passed along the same business day. • Reminded and assisted sponsors, up to 30 per month, with their sponsorship progress. • Reviewed and processed sponsor submissions within 2 business days, up to 15 per week.

• Advertiser fully onboarded, up to 10 per month • Proactively address issues on due dates and deliverables with Advertiser • Every advertiser question, comment, concerned, responded to within 3 business hours

• E-mail reduced, sorted daily, and responded to • Calendar owned and double bookings eliminated • Travel booked with enough time to be comfortable and underspent • Complete all critical tasks before 9am EST • Regular availability between 9am EST - 12pm EST

• Publish and update all required website pages each week across fertilitybridge.com and insidereproductivehealth.com • Schedule and publish social media posts for all IRH brands and departments • Build, schedule, and maintain email campaigns across IRH using Mailchimp • Coordinate with project managers for content direction and approval

• Deliver consistent, on-brand assets that are ready to publish, up to 25 per week • Maintain a visually varied, professional feed through strategic design rotation for up to 15 posts per week • Translate marketing strategy into clear, effective visuals, using existing or new assets, up to 25 per week

• Main information gateway for flow of information to the executive • Understanding of industry thought leaders and trends • Conduit between the executive and their team • Manage calendar and eliminate double bookings • Make sure priority meetings are scheduled and less priority meetings are canceled or rebooked • Manage an international Virtual Assistant responsible for booking travel and sorting emails • Ensure processes are up-to-date and budget is adhered to • Store and execute documents, audits, and forms

• Map, implement, and maintain comprehensive database architecture across IRH Airtable bases • Document complete relational database schema connecting fertility industry data • Ensure data integrity, accuracy, and automated workflows through integrated systems • Conduct weekly audits and investigations of data quality and integration errors • Configure access control and permissions for users, with documentation for onboarding • Provide custom reports and analytics dashboards for actionable insights • Execute data acquisition strategies to expand the fertility industry intelligence database • Document all structures, workflows, and changes in shared company drives

• Advertiser fully onboarded, up to 10 per month, including obtaining Advertiser intake, scheduling interviews when relevant, liaising with Advertiser Strategist, Senior Account Manager, and Advertiser Traffic. • Proactively address issues on due dates and deliverables with Advertiser. • All sponsor requirements are received, approved and delivered within deadline, including payments, agreements, the advertiser’s creative assets such as landing pages and lead magnets, and calls to action. • Proactively contact the advertiser regarding sponsor requirements and their deadlines. • Average satisfaction of all advertisers reported at >9/10 or >4.5/5. • Proactively address strategy, insights, opportunities, and relationship with advertiser. • Advertiser goes to you for all questions and issues on strategy, opportunities, insights, and working relationship. • Every advertiser question, comment, concern, responded to within 3 business hours (9a - 5p EST, Monday - Friday).