• The Contract Administrator manages all administrative and procedural components of provider contracts (Medicaid and Non-Medicaid) throughout the contract lifecycle, including but not limited to ensuring compliance with company contract templates, standards, and other key process controls • This includes implementation, completion and ongoing follow-up of various managed-care contracts, amendments, and other related document for entities within Alliance Health’s integrated delivery system • Assist in development and maintaining effective relationships with payors and internal stakeholders • Communicate contract terms and/or facilitate follow up with General Counsel to providers and work with other internal departments to implement improvements in the contracting process • Manage the full life cycle of provider contracts, including timely preparation of contract documents while giving special attention to language and accuracy, dissemination of contracts to providers within MCO-identified timeframes, follow-up of agreement status to ensure full execution, as well as accurate processing of executed contracts including completing all required organization forms, checklists, and data entry • Review any modifications, confirm executed contractual terms and conditions meet MCO requirements, and confirm all attachments are complete • Ensure contract elements are loaded correctly, timely and meet legal and business standards • Interface with IT Department to ensure data integrity and accuracy of contract details and ensure all required data elements are entered into the Alliance Claims System • Create the provider profile in accordance with all services the provider is contracted to provide, and ensure all appropriate rates are included; data must be accurate and timely to support claims processing • Provide guidance and technical assistance to Alliance providers regarding the processing of contracts as well as ongoing resolution of any contract-related issues • Help to address provider questions and complaints related to contracting issues and engage Provider Network Relations Staff as needed • Investigate consumer/provider service discrepancies in contract details as requested and report findings • Organize, maintain and electronically track all contract and related documents • Ensure the contract database system functions properly to serve Alliance needs and prepare and distribute reports to facilitate planning and maintenance of accurate contract records and files • Manage contract files per department procedures and participate in development of time-phased plans for renewal of contracts to support anticipated requirements • Work collaboratively with cross-departmental staff members to ensure contract deadlines are met and resolve contract-related issues • Establish and maintain strong business relationships with Hospitals, Physician Groups, LIPs and Ancillary providers.

• Map, implement, and maintain comprehensive database architecture across IRH Airtable bases • Document complete relational database schema connecting fertility industry data • Ensure data integrity, accuracy, and automated workflows through integrated systems • Conduct weekly audits and investigations of data quality and integration errors • Configure access control and permissions for users, with documentation for onboarding • Provide custom reports and analytics dashboards for actionable insights • Execute data acquisition strategies to expand the fertility industry intelligence database • Document all structures, workflows, and changes in shared company drives

• Lead the configuration, customization, and ongoing administration of Salesforce CPQ to support complex pricing and quoting needs. • Own the creation of new products in Nue CPQ, including product configuration, pricing models, and catalog management. • Manage the SKU lifecycle process from creation through deprecation, ensuring accurate product data and smooth transitions. • Maintain deal approval logic, including discounting, non-standard terms, and exception handling, leveraging Salesforce and Approvals Pro. • Partner with Deal Desk, Finance, and Legal to operationalize pricing rules, discounting guardrails, approval thresholds, and contracting standards. • Troubleshoot and resolve CPQ-related issues, providing timely support to sales teams and ensuring minimal disruption to deal cycles. • Build and maintain the integration between Salesforce CPQ and Ironclad for contract management. • Drive continuous improvement by analyzing system performance, gathering stakeholder feedback, and implementing enhancements that optimize efficiency and user experience. • Troubleshoot and resolve complex CPQ and Salesforce issues, minimizing business disruption. • Maintain clear documentation of CPQ architecture, processes, and decision logic. • Act as a trusted partner to Revenue Operations, Sales, Finance, Legal, and Product by translating business requirements into scalable CPQ solutions.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This part-time position is an excellent opportunity for candidates passionate about administrative excellence, government proposal development, and collaborative team environments. - Assist in the preparation and submission of compliant, high-quality proposals in response to government RFPs, RFIs, and RFQs under supervision of the Proposal Manager. - Coordinate the collection, organization, and formatting of proposal content, resumes, and past performance materials from internal and external stakeholders. - Contribute to the development and review of technical, management, and pricing volumes, ensuring alignment with solicitation requirements. - Track proposal due dates, deliverables, and team assignments, and maintain detailed records of proposal activities. - Participate in color team reviews, editing and proofreading narrative for clarity, compliance, and consistency. - Provide routine administrative support to the PMO, including scheduling meetings, preparing agendas, managing correspondence, and maintaining project documentation. - Assist with the compilation and quality assurance of deliverables and reports for project and contract requirements. - Support ad-hoc research, data entry, and document management tasks as directed by project leadership. - Uphold confidentiality and attention to detail when managing sensitive and proprietary information. - Serve as a central point of contact for internal teams and business partners regarding proposal and administrative requests. - Liaise with subject matter experts, business development leads, and external partners to ensure timely receipt and integration of proposal sections and supporting data. Qualifications - Associate’s degree or equivalent experience in business administration, communications, English, or related field; bachelor’s degree preferred. - Minimum of one-year professional experience in a business or administrative setting; experience supporting government proposal efforts strongly preferred. - Exceptional written and verbal communication skills, with proficiency in grammar, editing, and formatting. - Strong organizational skills, ability to manage multiple concurrent priorities, and keen attention to detail. - Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and document collaboration tools. - Ability to work independently with minimal supervision in a fast-paced, deadline-driven environment. - Demonstrated discretion with sensitive, confidential, and proprietary information. Requirements - Competitive hourly wage of $20.00–$25.00 commensurate with skills and experience. - Flexible work schedule to accommodate part-time status and telework arrangements. - Opportunity to gain hands-on experience in federal contracting and proposal development. Benefits - Synergy Solutions, Inc. is an Equal Opportunity Employer, committed to diversity and inclusion. - Veterans and individuals with disabilities are encouraged to apply.