Role Description We are looking for a Senior Billings Analyst to join our Accounting team. You will report into the Senior Manager, Revenue Accounting and work remotely out of Mexico. - Facilitate process and validation of requested billing adjustments - Assist the collections team for account reconciliation - Perform monthly close responsibilities for billing, including monthly reconciliations - Prepare and maintain various reports related to invoicing and accounts receivable - Collaborate with cross functional teams to research and resolve AR-related issues - Key player in continuous assessment of current policies and procedures for improvement and alignment with new company initiatives - Assist in customer onboarding including account setup, vendor forms, and managing third party systems Qualifications - 4-5+ years of AR/Billing experience in a similar high-growth environment - Bachelor’s Degree in Accounting or related field - Experience managing high volumes of multiple billing types including usage-based and revenue deferrals - Very strong Microsoft Excel skills and experience working with large amounts of data - Familiarity with G-Suite - Familiarity with Salesforce and ERP systems such as Netsuite - Ability and aptitude for learning new concepts, programs, and software on the job - Public company experience desirable Benefits - Comprehensive benefits and perks Company Description At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being. We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Role Description This is a remote position. The ideal candidate should be prepared to travel up to 15% of the time. - Develop, track, and execute sourcing strategies for assigned categories. - Analyze specific product lines, product assortment, sourcing options, profitability, and market trends to identify cost savings and profitability. - Manage supplier relationships and resolve any supply issues for products procured from global and domestic locations. - Assist Category Management Team with key vendor activities and functions. - Conduct business reviews with vendors for various categories and operating divisions. - Negotiate supply agreements to secure the highest quality goods and the right value based on market changes, supply chain movement, and various product offerings. - Develop and communicate changes and updates to the Supplier Agreement to different entities involved with Category Management. - The ability to travel is up to 50% as required based on job requirements and customer support needs. - Other duties as assigned. Qualifications - Bachelor's Degree with 2 to 4 years of related experience, or - High School Diploma/General Education Diploma with 5 to 7 plus years of specific experience. Benefits - Comprehensive benefits package including Medical, Dental, Vision coverage. - Paid Time Off. - Retirement Benefits. - Complimentary Health Screenings. Equal Opportunity Employee & Physical Demands Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments. Background Check and Drug Screening Offers of employment are contingent upon successful completion of a background check and drug screening. Pay Transparency Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and application knowledge to support implementation of the given solutions. How you will contribute You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: - Working collaboratively with multiple vendors - Leading complex projects - project management - Stakeholder management and influencing skills - Managing infrastructure services delivery, support and excellence - Working in global IT function with regional or global responsibilities in an environment like Mondelēz International - Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library - Working with internal and external teams and leading when necessary More about this role The role oversees the end-to-end quality of the IT employee experience across all support channels and touchpoints, extending beyond interaction-level quality assurance to service performance, process health, experience consistency, and the overall trustworthiness of the IT employee journey. It is pivotal in fostering a culture of evidence-based, end-to-end service excellence within the Workforce Experience product stream. What you need to know about this position: Key responsibilities include developing service quality strategy, establishing quality management processes across AI-assisted, self-service, chat, phone, and ticket-based channels, overseeing third-party providers and leading the design of quality scorecards and audit rubrics. What extra ingredients you will bring: - Demonstrated experience overseeing or coordinating with third-party service delivery teams - Strong customer service orientation and personal interaction skills - Proactive and positive mindset, outcome-focused - Experience with Service Management tools (ServiceNow) and QA/audit tooling - Proven ability to priorities and multi-task in a demanding, high-volume service delivery environment spanning multiple channels and geographies - Leadership competencies: Business acumen, Customer focus, Problem solving, Process management, Written communication Education / Certifications: - Bachelor's degree in Information Technology, Business, or a related field - ITIL framework knowledge (particularly Continual Service Improvement) Job specific requirements: - Minimum of 4 years of experience in IT service management, with at least 2 years focused on quality assurance, service quality, or end user experience roles - Demonstrated experience overseeing or coordinating with third-party service delivery teams - Experience with Service Management tools (ServiceNow) and QA/audit tooling - Ability to thrive in a fast-paced, dynamic environment managing multiple priorities across AI, digital, and human support channels - Oral and written fluency in English with excellent communication and interpersonal skills Work schedule: Working days : Sunday through Thursday Working hours: 9:00 AM to 5:00 PM (Morning Shift) with 2 hours of flexibility No Relocation support available Business Unit Summary Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Software & Applications Technology & Digital

• Gestión y supervisión de agencias Coordinar la operación diaria de las agencias externas de cobranza, asegurando alineación con los objetivos de recuperación y las políticas internas de Soluciones de Pago. • Monitoreo de SLAs y cumplimiento contractual Hacer seguimiento de los indicadores de servicio acordados contractualmente, identificando desviaciones y activando planes de corrección oportunos. • Auditoría de calidad de gestión Evaluar periódicamente la calidad de la gestión realizada por cada agencia, verificando el cumplimiento de protocolos de contacto, scripts y normativa de cobranza. • Diseño y calibración de incentivos Participar en la definición y ajuste de esquemas de incentivos dinámicos para proveedores, alineando la estructura de pago al desempeño real de recuperación. • Reportería y análisis de rendimiento Elaborar reportes periódicos de desempeño por agencia, segmento y cartera, con análisis de causas raíz de brechas y recomendaciones de mejora. • Coordinación regulatoria y control interno Velar por el cumplimiento de la normativa CMF, la ley y los reglamentos de cobranzas y las políticas internas en toda la gestión de terceros, documentando hallazgos y manteniendo trazabilidad de auditorías. • Mejora continua, innovación y desarrollo de proveedores Implementar planes de capacitación y mejora para las agencias, promoviendo la adopción de mejores prácticas de cobranza y atención al cliente. Promover innovación y uso de tecnología, data, IA y omnicanalidad en las agencias.