Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and application knowledge to support implementation of the given solutions. How you will contribute You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: - Working collaboratively with multiple vendors - Leading complex projects - project management - Stakeholder management and influencing skills - Managing infrastructure services delivery, support and excellence - Working in global IT function with regional or global responsibilities in an environment like Mondelēz International - Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library - Working with internal and external teams and leading when necessary More about this role The role oversees the end-to-end quality of the IT employee experience across all support channels and touchpoints, extending beyond interaction-level quality assurance to service performance, process health, experience consistency, and the overall trustworthiness of the IT employee journey. It is pivotal in fostering a culture of evidence-based, end-to-end service excellence within the Workforce Experience product stream. What you need to know about this position: Key responsibilities include developing service quality strategy, establishing quality management processes across AI-assisted, self-service, chat, phone, and ticket-based channels, overseeing third-party providers and leading the design of quality scorecards and audit rubrics. What extra ingredients you will bring: - Demonstrated experience overseeing or coordinating with third-party service delivery teams - Strong customer service orientation and personal interaction skills - Proactive and positive mindset, outcome-focused - Experience with Service Management tools (ServiceNow) and QA/audit tooling - Proven ability to priorities and multi-task in a demanding, high-volume service delivery environment spanning multiple channels and geographies - Leadership competencies: Business acumen, Customer focus, Problem solving, Process management, Written communication Education / Certifications: - Bachelor's degree in Information Technology, Business, or a related field - ITIL framework knowledge (particularly Continual Service Improvement) Job specific requirements: - Minimum of 4 years of experience in IT service management, with at least 2 years focused on quality assurance, service quality, or end user experience roles - Demonstrated experience overseeing or coordinating with third-party service delivery teams - Experience with Service Management tools (ServiceNow) and QA/audit tooling - Ability to thrive in a fast-paced, dynamic environment managing multiple priorities across AI, digital, and human support channels - Oral and written fluency in English with excellent communication and interpersonal skills Work schedule: Working days : Sunday through Thursday Working hours: 9:00 AM to 5:00 PM (Morning Shift) with 2 hours of flexibility No Relocation support available Business Unit Summary Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Software & Applications Technology & Digital

• Gestión y supervisión de agencias Coordinar la operación diaria de las agencias externas de cobranza, asegurando alineación con los objetivos de recuperación y las políticas internas de Soluciones de Pago. • Monitoreo de SLAs y cumplimiento contractual Hacer seguimiento de los indicadores de servicio acordados contractualmente, identificando desviaciones y activando planes de corrección oportunos. • Auditoría de calidad de gestión Evaluar periódicamente la calidad de la gestión realizada por cada agencia, verificando el cumplimiento de protocolos de contacto, scripts y normativa de cobranza. • Diseño y calibración de incentivos Participar en la definición y ajuste de esquemas de incentivos dinámicos para proveedores, alineando la estructura de pago al desempeño real de recuperación. • Reportería y análisis de rendimiento Elaborar reportes periódicos de desempeño por agencia, segmento y cartera, con análisis de causas raíz de brechas y recomendaciones de mejora. • Coordinación regulatoria y control interno Velar por el cumplimiento de la normativa CMF, la ley y los reglamentos de cobranzas y las políticas internas en toda la gestión de terceros, documentando hallazgos y manteniendo trazabilidad de auditorías. • Mejora continua, innovación y desarrollo de proveedores Implementar planes de capacitación y mejora para las agencias, promoviendo la adopción de mejores prácticas de cobranza y atención al cliente. Promover innovación y uso de tecnología, data, IA y omnicanalidad en las agencias.

Role Description This is not a traditional financial analyst seat where you sit behind a screen building models in isolation. As the Senior Financial Analyst, you are the quality standard for every financial deliverable that leaves this firm. You will work directly with US-based Managing Directors and Vice Presidents on active M&A transactions — building the models they rely on to advise clients, price deals, and close transactions. You will manage one Financial Analyst and be responsible for ensuring that your team’s output is indistinguishable in quality from what a top-tier US investment bank produces. When a VP needs a three-statement model, a valuation analysis, or a pipeline forecast, your team delivers it — on time, accurate, and presentation-ready. Core Responsibilities - Financial Modeling & Valuation - Build and maintain bottom-up three-statement models for active M&A engagements, including detailed P&L with headcount drivers, revenue forecasts driven by bookings and backlog burndown, and probability-weighted pipeline forecasts by named opportunity. - Lead historical financial statement analysis (P&L, working capital, capex) using pivot tables and trial balances provided by client management teams. - Conduct valuation analyses: publicly-traded comparables, precedent M&A transactions, discounted cash flow, leveraged buyout, and EPS accretion/dilution as required by deal context. - Manage model updates and roll-forwards across active deals, ensuring accurate variance analysis (actual vs. forecast) as new data comes in. - Deal Support & Deliverables - Produce financial exhibits, charts, and analysis pages for Confidential Information Presentations (CIPs), pitch decks, management presentations, and prospect materials. - Support pre-marketing and post-marketing due diligence processes with financial data rooms, Q&A responses, and buyer-facing analyses. - Partner with the Narrative Development team to ensure financial story and written narrative are aligned across all client-facing materials. - Team Leadership & Quality Control - Manage and develop one Financial Analyst — assign work, review output, and ensure adherence to Crosstree’s modeling standards and formatting conventions. - Serve as the final quality check on all financial deliverables before they go to US VPs for review. Your team’s work should require minimal revision at the VP level. - Build and maintain standardized model templates and QA checklists that ensure consistency across all active engagements. - Contribute to training materials and onboarding documentation as the FA team grows. - Coordination & Communication - Participate in the daily 9:00 AM ET stand-up with the nearshore functional team and Executive PMO to align on priorities, deadlines, and cross-team handoffs. - Communicate directly with US VPs and MDs on deal-specific modeling questions, timeline updates, and deliverable status. You need to be comfortable operating as a trusted partner to senior bankers. - Log time accurately against active engagements in Harvest for utilization tracking and deal-level P&L reporting. Qualifications - Fluent English (written and spoken). - 5+ years of experience in investment banking, transaction advisory, or corporate development with hands-on financial modeling. Candidates with exceptional FP&A skills will be considered if they have direct experience building bottom-up, three-statement models. - Exceptional Excel skills — advanced formulas, pivot tables, scenario analysis, sensitivity tables. Macro experience is a plus. - Strong accounting foundation and ability to interpret U.S. GAAP financials. - Proven ability to build and present sophisticated valuation models in a deal context. - Strong writing and communication skills — you will summarize and explain financial trends to senior bankers who expect precision and clarity. - Ability to work independently with minimal supervision in a fast-paced, deadline-driven environment. - Available during US business hours overlap (minimum 9:00 AM – 2:00 PM ET). Preferred Qualifications - Background in healthcare M&A or healthcare-focused financial services. - Experience managing or mentoring junior analysts. - Proficiency in PowerPoint for financial exhibit preparation; CapitalIQ experience strongly preferred. - Comfort with AI-enabled workflows and interest in using technology to accelerate analysis. - CFA designation (completed or in progress) strongly preferred. Progress toward ACCA or equivalent professional certifications is a plus. Why This Role Matters Every deal Crosstree runs depends on the quality of the financial analysis behind it. You are building the team that adds modeling capacity so analysts and associates aren’t bottlenecked, and VPs can step back from the weeds to focus on directing work, advising clients, and closing transactions. That’s what Crosstree 3.0 is about — and your team is at the center of it. To Apply Send your resume and a brief note explaining why this role interests you. We are looking for someone who takes pride in precision, can operate at investment banking speed, and wants to build something from the ground up.

Role Description Du behältst Zahlen, Prozesse und Ziele stets im Blick? Perfekt, wir brauchen Dich! Im Controlling bist Du ein zentraler Bestandteil unseres Teams, analytisch, strukturiert und mit einem Gespür für wirtschaftliche Zusammenhänge. Du hast Spaß daran, fundierte Entscheidungsgrundlagen zu schaffen und NatuGena aktiv mitzugestalten? Dann willkommen bei uns! Bei uns geht’s unkompliziert, herzlich und zielorientiert zu. Du bekommst Verantwortung, Vertrauen und ein Finance-Team, das sich auf Deine Unterstützung freut. Zur Verstärkung unseres Teams (Finance) suchen wir zum nächstmöglichen Zeitpunkt einen Mitarbeiter im Controlling (m/w/d) in Teilzeit oder Vollzeit an unserem Standort in Ingolstadt. - Analyse betriebswirtschaftlicher Kennzahlen sowie Unterstützung bei der Erstellung von Reports, Forecasts und Budgets - Mitwirkung bei Monats-, Quartals- und Jahresabschlüssen sowie Aufbereitung von Entscheidungsgrundlagen für Management und Geschäftsleitung - Überwachung von Kostenentwicklungen, Identifikation von Optimierungspotenzialen und Ableitung konkreter Handlungsempfehlungen - Enge Zusammenarbeit mit verschiedenen Abteilungen (z. B. Vertrieb, Einkauf, Buchhaltung, Personal und Geschäftsführung) sowie Funktion als Schnittstelle - Weiterentwicklung bestehender Controlling-Prozesse und Einbringen eigener Ideen zur Effizienzsteigerung - Unterstützung der Buchhaltung bei der Einführung von Kostenstellen - Pflege und Analyse von Daten in den Systemen sowie Sicherstellung einer hohen Datenqualität als Grundlage für fundierte Entscheidungen Qualifications - Abgeschlossenes Studium im Bereich Betriebswirtschaft, Controlling, Finance oder eine vergleichbare Qualifikation - Berufserfahrung im Controlling oder Finanzbereich - Ausgeprägtes Zahlenverständnis sowie analytisches Denkvermögen - Strukturierte, eigenständige Arbeitsweise und Überblick bei komplexen Aufgaben - Sicherer Umgang mit MS Office, insbesondere Excel und Erfahrung mit ERP- oder BI-Systemen - Sehr gute Deutschkenntnisse auf muttersprachlichem Niveau, Englischkenntnisse sind von Vorteil Benefits - Positives Arbeitsumfeld in einem wachsenden Unternehmen - Komfortabler Arbeitsplatz und freundliche Atmosphäre in unserer neu gebauten Ingolstädter Zentrale - Flexible Arbeitszeiten & Remote-Option – Hauptsache, du rockst deine Aufgaben - Freiraum für Eigeninitiative - Weiterbildungsmöglichkeiten, damit du immer up to date bleibst - Geregelte Arbeitszeiten (Montag bis Freitag) - Arbeitsort mit guter Verkehrsanbindung nahe des Ingolstädter Hauptbahnhofs - Produkte zu attraktiven Mitarbeiterpreisen - Benefits wie Betriebliche Altersvorsorge, Shopping-Card, Krankenzusatzversicherung, JobRad, Corporate Benefits... - Viel Gestaltungsfreiraum für deine kreativen Ideen – wir lieben Innovation! - Motiviertes Team, das sich gegenseitig inspiriert und unterstützt - Sinnvolle Aufgabe: Du arbeitest an etwas, das Menschen wirklich weiterhilft