Role Description We are looking for a Scrum Master to manage Omni Channel telephony projects and ensure successful project delivery across systems, applications, and cross-functional teams. This role requires strong project management expertise, stakeholder coordination, risk management, and process improvement capabilities to ensure projects are delivered on time, within scope, and with high quality standards. - Manage Omni Channel and telephony projects from planning through successful delivery - Coordinate projects involving systems integration and data architecture - Manage multiple concurrent projects while ensuring timelines, scope, and quality standards are met - Collaborate with cross-functional teams to manage dependencies and ensure smooth project execution - Organize and lead recurring status meetings, track action items, and provide regular project updates - Identify project risks proactively and drive mitigation plans to avoid delivery issues - Maintain and update project documentation, business flows, retrospectives, and status reports - Communicate project progress, risks, and technical details effectively to both business and technical stakeholders - Drive process improvements and ensure adherence to organizational standards and best practices Qualifications - 5+ years of experience in Project Management, Release Management, or Release Train Engineering - Experience managing Omni Channel and telephony-related projects - Strong understanding of systems integration and data architecture concepts - Proven experience managing multiple projects simultaneously in cross-functional environments - Strong stakeholder management and communication skills with both business and technical teams - Experience with Agile, Scrum, or SAFe delivery methodologies - Strong risk management, issue resolution, and escalation handling experience - Hands-on experience with project management and collaboration tools such as Jira and Confluence - Excellent organizational, documentation, and process improvement skills Benefits - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Role Description Für unseren Kunden suchen wir eine erfahrene Scrum-Master-Persönlichkeit, welche ein agiles Team organisatorisch und methodisch im Alltag begleitet. Die Rolle unterstützt das Team bei der Durchführung und Weiterentwicklung der Scrum-Prozesse, moderiert die relevanten Zeremonien und begleitet das Teamwachstum sowie die Skalierung auf mehrere Teams. - Vorbereitung und Moderation der Scrum-Zeremonien, insbesondere Daily, Sprint Planning, Review und Retrospektive - Sicherstellung eines klaren und wirksamen Scrum-Prozesses im Team - Unterstützung des Teams bei der kontinuierlichen Verbesserung der Zusammenarbeit und Arbeitsweise - Begleitung beim Teamaufbau sowie bei der Skalierung auf mehrere Personen bzw. mehrere Teams - Integration neuer Mitarbeitender in bestehende Abläufe und Strukturen - Koordination und Unterstützung der Zusammenarbeit zwischen verschiedenen Teams - Moderation von Meetings, Abstimmungen und Workshops auf Englisch - Förderung einer klaren, effizienten und professionellen Kommunikation im Team - Enge Zusammenarbeit mit Teammitgliedern, Fachbereichen und Stakeholdern - Unterstützung des agilen Arbeitens in einem zunehmend englischsprachigen Umfeld Qualifications - Mehrjährige Erfahrung als Scrum Master oder Agile Coach - Fundierte Kenntnisse von Scrum und agilen Methoden - Erfahrung in der Moderation von Scrum-Zeremonien, Workshops und Abstimmungen - Erfahrung im Teamaufbau sowie in der Skalierung mehrerer Teams - Erfahrung in der Integration neuer Mitarbeitender in bestehende Teams und Prozesse - Sehr gute Englischkenntnisse, idealerweise muttersprachlich oder durch mehrjährige Berufserfahrung in einem englischsprachigen Umfeld - Sehr gute Deutschkenntnisse - Sicheres Arbeiten und Kommunizieren in einem englischsprachigen Umfeld - Erfahrung in der Zusammenarbeit mit verschiedenen Stakeholdern - Strukturierte Anwendung agiler Tools und Methoden - Ausgeprägte Kommunikations- und Moderationsfähigkeit - Hohe Organisationsfähigkeit - Empathie, Teamorientierung und diplomatisches Geschick - Konfliktfähigkeit sowie eine proaktive und lösungsorientierte Arbeitsweise - Sicheres Auftreten und die Fähigkeit, Menschen mitzunehmen und Teams weiterzuentwickeln Company Description PROSTAFF vermittelt und besetzt Informatik- und Data Science-Projekte in der Schweiz mit Freiberuflern, Freelancern, Contractors und temporären Mitarbeitern.

Role Description Für unseren Kunden in Luzern, suchen wir eine:n erfahrene:n, motivierte:n und aufgeschlossene:n Senior Scrum Master. Als Scrum Master:in unterstützt du agile Teams dabei, leistungsfähig, selbstorganisiert und kontinuierlich besser zu werden. Du förderst das agile Mindset, moderierst Scrum- und SAFe-Zeremonien und gestaltest aktiv eine offene, transparente und lernorientierte Teamkultur. Dabei arbeitest du eng mit dem Product Owner, Release Train Engineer, People Lead sowie weiteren Scrum Mastern zusammen. Dein übergeordnetes Ziel ist der Aufbau und die nachhaltige Entwicklung von High-Performing Teams. - Förderung agiler Werte, Prinzipien und Arbeitsweisen innerhalb des Teams und der Organisation - Coaching des Teams in Scrum-, SAFe- und agilen Praktiken sowie Stärkung von Selbstorganisation und Eigenverantwortung - Motivation und Inspiration der Teammitglieder sowie Förderung von kontinuierlicher Verbesserung und Innovation - Aktiver Aufbau und Weiterentwicklung eines leistungsstarken, selbstorganisierten Teams - Unterstützung bei der Integration neuer Teammitglieder und Organisation von Teambuilding-Aktivitäten - Enge Zusammenarbeit und Abstimmung mit Product Owner, Release Train Engineer, People Lead und weiteren Scrum Mastern - Organisation, Moderation und Sicherstellung der Qualität aller relevanten Scrum- und SAFe-Events (Daily, Planning, Review, Retro etc.) - Nutzung, Analyse und Weiterentwicklung von Teammetriken wie Velocity, Flow, Lead Time oder Predictability - Unterstützung des Product Owners bei Backlog-Pflege, Priorisierung und Refinement - Identifikation und Beseitigung von Impediments sowie Eskalation relevanter Themen an RTE oder People Lead - Schutz des Teams vor Unterbrechungen und externen Störungen Qualifications - Mehrjährige Erfahrung als Scrum Master oder Agile Coach - Sehr gute Kenntnisse in Scrum sowie idealerweise im SAFe-Framework - Ausgeprägte Coaching-, Moderations- und Kommunikationsfähigkeiten - Hohe soziale Kompetenz, Empathie und Durchsetzungsvermögen - Strukturierte, lösungsorientierte und selbstständige Arbeitsweise - Zertifizierungen wie CSM oder SAFe Scrum Master von Vorteil - Fliessend Deutsch- und Englischkenntnisse Company Description Die Coopers Group AG ist eine agile Schweizer Recruiting Agentur, die Spezialisten und Führungskräfte in den Bereichen IT, Life Sciences, Engineering und Finance vermittelt. Mit flexiblen Ansätzen bringen wir Kandidat:innen und Unternehmen zusammen, die nicht nur fachlich, sondern auch menschlich zusammenpassen.

Title : Agile Coach Employment Type: Full-Time, Experienced Department: Project Management CGS is seeking an experienced, enthusiastic team member to act as an Agile Coach within our team supporting a large federal agency. The agency is committed to an operating model based on Agile, Product-focus, and DevSecOps in pursuit of increasing efficiency, efficacy, and overall success of various IT verticals and missions. The ideal candidate should embody an Agile mindset and be passionate about empowering an Agile culture through experience coaching, guiding, and supporting executives, managers, product owners, Scrum Masters, and others. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Oversee the Agile transformation for multiple teams at both the team and program level to enable successful delivery of large strategic system development initiatives. - Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities. - Lead in the creation, delivery, and strategy of Agile Training to government stakeholders and contractors regarding agency Agile processes, tools, and policies - Help teams with sprint planning and implementation, as well as provide ongoing Agile Coaching support for new Agile teams throughout multiple iterations. - Provide ad hoc coaching to teams that have implemented Agile but need assistance to refine their processes. - Provide practical hands-on mentoring to Scrum Masters, Product Owners, and team members of new and existing Agile teams. - Help teams set up their team boards, workflow automation, and automated reporting. Assist organizations to define, prioritize, and decompose requirements in Product and Program Backlogs - Evolve and maintain the Agile Maturity Assessment model, Assess team performance and Agile maturity, and report findings. - Provide feedback on processes, policies, procedures, training, and tooling changes to better support the enterprise's Agile transformation. - Facilitate and coordinate cross-team planning workshops and coach other scrum masters to facilitate cross-team planning workshops. - Facilitate and coordinate cross-team grooming sessions. Lead and participate in Agile communities of practices. Prepare and/or update organization-wide Agile artifacts and methodology documentation. - Help iterate on and provide recommendations to advance the Agile Transformation Roadmap. - Embed an agile culture using techniques from a wide range of agile and lean methodologies and frameworks. - Ensure Agile project metrics are being tracked and monitored for indications of potential problem areas and assist teams in identifying and implementing solutions to address the problems. - Oversee the coaching and planning of multiple high-performing Agile development teams and large-scale programs across the enterprise. Qualifications: - Familiar with DevSecOps tools and techniques such as modern IDE's, GitHub, containerization, everything as code, and zero-trust. - Ability to demonstrate superior organizational skills with an acute attention to detail. - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines. - Agile coaching experience. - Minimum of 5 years of practical Agile experience. - Strong understanding of Agile concepts with an emphasis on SAFe including Scrum, Kanban, Product Ownership, and Agile Scaling. - Experience as a hands-on organizational change agent working across multiple teams - Experience with assisting leadership and team members with removing barriers and embracing transformation by assisting each organization to customize its own path, approach, and solutions to becoming Agile.. - Experience with launching Agile Release Trains, building a Continuous Delivery Pipeline with DevOps culture, empowering a Lean Portfolio, and clearly understanding what it takes to successfully implement SAFe in the enterprise (starting with teams’ / Program levels and scaling up to Large Solutions and Portfolio levels). - Experience supporting and executing PI Planning events and coordinating multiple Agile Release Trains (ARTs). Ideally, you will also have: - Master’s degree or other higher education degree in Information Technology-related field. - Certifications including or equivalent to Scaled Agile Framework – SPC - ScrumAlliance – CST - ICAgile – ICE-AC / ICP-CAT- Equivalent Expert / Senior Coaching Certifications. - Secure coding knowledge. - Open-source tools management. - SEI-CMMI and NIST experience. - Project Management Training or Education such as PMP program. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #CJ $81,536 - $110,656 a year