Title: Human Resources Senior Specialist Location: Miami, Florida, United States of America CategoryPeople and HR Job Id58184 AI Summary The HR Senior Specialist role at BCG involves managing HR operations for the Southeast offices, focusing on employee onboarding, benefits administration, and employee relations. Candidates should possess a bachelor’s degree and at least three years of HR experience in a progressive environment. Strong analytical, communication, and problem-solving skills are essential. The position offers a base salary range of $86,000-$106,000, along with a discretionary bonus of up to 12% and a comprehensive benefits package, including zero-dollar health insurance premiums for employees and their families. Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do At BCG we go deep to unlock insight and have the courage to act. We bring the right people together to challenge established thinking and drive transformation. We work with our clients to build the capabilities that enable organizations to achieve sustainable advantage. We are shaping the future. Together. …And we are looking for an HR Senior Specialist to add to our team! Are you energized by the opportunity to find ways to raise the bar in a high performing environment? Are you looking for a broad and varied HR role that will challenge you to be a better HR professional? Are you excited by the opportunity to practice HR in a globally recognized top employer? As a member of BCG’s Human Resources team, we will lean on you to help us develop, deploy, and retain the best talent in the market. We will work together to manage the lifecycle of our BCGers and the day-to-day operations of HR for our Southeast offices. You will have the opportunity to focus on a variety of tasks including employee onboarding, policy interpretation, leaves of absence processes, mobility coordination, departure materials, benefits and compensation administration, maintaining employee files, HR communications, and general employee relations. In this role, you will have the opportunity to display your exceptional customer service, problem solving, and analytical skills! Does this interest you? Then we’d love to have you join our team You’re good at: - HRIS – Track employee changes by updating/maintaining HR database. Provide business support by ensuring timely and accurate entries. Ensure key stakeholders have access to regular reporting. Proactively complete system audits to ensure data integrity. - US Benefits & absence administration – Provide general support to employees regarding BCG's benefits offerings. Partner with US Benefits team to ensure timely and accurate dissemination of benefits information to employees. In addition, partner with US Leave of Absence team and other key stakeholders to administer LOA processes including parental leave, short term disability, long term disability. FMLA, flex time, and personal leaves. - On-Boarding and Off-Boarding – Ensure smooth transition of new hires, deliver orientation and benefit trainings and coordinate/work with internal resources in on-boarding process. Oversee the completion of background check and Form I-9 process. Maintain employee files and ensure completion of compliance trainings. Manage the full Career Transition Process including all related documentation and conduct thorough exit process/ interviews. Act as the primary HR point of contact to incoming staff and BCG alumni. - Mobility - Coordinate secondments including but not limited to internal, external, ambassador programs, BST Temp Track, Social Impact, Global Partnership & CEO Priority. Partner with staffing team and mobility services. Coordinate US immigration process by working the with the regional US immigration team, global mobility team, local transfer coordinator and expatriates to secure US employment authorization. Ensure Assignment Pro and Pathways are updated with needed employee information, appropriate approvals, and finalized memo. - Employee Relations - Partner with HR Senior Manager and employees to address a variety of employee relations issues and topics. What You'll Bring - Bachelor’s Degree or equivalent - Three + years of human resources experience in a progressive HR department or two years of HR experience + two years of professional work experience, for a combined total of four years, preferably at a high touch environment with professional staff - Candidates must be able to perform successfully in a fast-paced, global, intellectually intense, service-oriented environment, keeping with BCG’s values and culture - Understanding of BCG policies, practices, structure and how decisions are made - Maturity and seasoning that engenders respect and trust from others; good judgment, professionalism, and a collaborative style - An active team player with strong organizational, analytical and project management skills - Able to proactively plan ahead and manage activities to ensure steady office support and engagement on a variety of topics; Capacity to prioritize across competing priorities and to respond quickly with an appropriate sense of urgency with strong attention to detail - High integrity, tact, a positive attitude, and an ability to maintain absolute confidentiality - Strong communication skills; able to communicate confidently, articulately and with precision. Able to influence multiple stakeholders to adopt a new point of view - Excellent interpersonal skills, able to communicate with all organizational levels inside and outside BCG through establishing positive and productive working relationships; able to generate trust of local/regional leadership - Comfortable in resolving conflict and addressing all people related issues - Proven analytical capabilities; a quick study; a bright executive with a can-do attitude, a creative solution seeker and a readiness to try new approaches; decisive, pragmatic, and reason-minded - Comfortable in both working in detail and understanding the big picture; able to consider the ramifications of decisions on various constituencies - Ability to work independently, to take initiative and to overcome obstacles; Able to tolerate ambiguity, self-motivated Candidates will be considered at the Senior Specialist or Manager level commensurate with experience Who You'll Work With BCG’s HR team works to attract, develop, excite, deploy, and retain the best people in the market. Those in human resources jobs manage the life cycle of all BCG employees—from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility. Additional info Format At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work. Compensation Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role is $86,000-$106,000. This is an estimated range and specific base salaries within the range depend on factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks. All of our plans provide best in class coverage: - Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children - Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs - Dental coverage, including up to $5,000 in orthodontia benefits - Vision insurance with coverage for both glasses and contact lenses annually - Reimbursement for gym memberships and other fitness activities - Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan - Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement - Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) - Paid sick time on an as needed basis *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

• Assist with the development and implementation of policies and procedures. • Manage the unemployment claim process. • Support worker’s compensation, leaves of absence and benefits administration. • Work with leaders and staff to foster positive employee relations and resolve conflicts. • Conduct thorough, unbiased employee investigations and recommend course of action. • Maintain HR file compliance by conducting background rechecks, interpreting results and assisting with audit preparation. • Recredential staff as applicable. • Responsible for full cycle recruitment, pre-employment and onboarding. • Research and develop job descriptions for new or changing roles within the organization. • Perform other HR related duties as needed.

• Advise, coach, and guide all levels of management around complex employee relations decisions such as business conduct, performance management, terminations, people policies, guidelines, and practices • Work with the People Partners and Legal to ensure that employee relations issues are addressed in a robust and consistent manner • Evolve how we address employee relations matters across the company • Support business leaders to handle workplace concerns and co-create action plans • Ensure oversight and governance of policies and practices globally • Use HR analytics and data to identify trends, diagnose root cause issues • Advocate for an inclusive workplace as part of our broader DEI programs • Drive accountability and operational excellence in everything we do

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description The West Coast Studio Operations HR team at NBCUniversal is looking for a high-energy, results-driven and innovative HR Coordinator. The role is a perfect launch pad for someone interested in a career in HR providing experience in both generalist and specialist work. We support the West Coast Studio Operations business at NBCU with a rich history in Film & TV as well as industry-leading production and post-production facilities and services, broadcast operations, studio property management, employee amenity services, special events, and marketing. In this role, you will be the central nervous system of our HR team supporting our diverse group of employees. You will also have exposure to HR projects that span: onboarding, rewards and recognition, performance feedback, talent attraction and development, and HR's business impact. In the day to day, you will help solve problems involving: Benefits, Payroll, Compensation, HR Operations, Talent Acquisition, Finance and Data Analytics. Here you can: - Serve as the primary subject matter expert for HR systems and transactions, ensuring smooth, accurate, and timely processing that keeps the business operating efficiently. - Own end-to-end employee lifecycle transactions, including but not limited to job postings, onboarding communications, status changes, and offboarding processes, delivering a seamless employee experience at every stage. - Initiate and manage a variety of HR requests, including compensation analyses, employment agreements, organizational changes, and other employee-related actions, partnering cross-functionally to drive timely completion. - Process employee payment requests and collaborate closely with Payroll to ensure accuracy, compliance, and on-time delivery. - Support the implementation of HR programs and initiatives, including large-scale communications, event logistics, and tracking/reporting on participation and outcomes. - Proactively step into project coordination or leadership roles as needed, supporting both local HR initiatives and broader company-wide projects with strong organization and follow-through. - Research and respond to ad hoc inquiries from the HR team, business leaders, and employees, synthesizing information and delivering clear, timely, and well-informed insights or solutions. - Contribute creative ideas and execution support for employee engagement efforts, helping to design and deliver programs that enhance the employee experience across the full work lifecycle. - Maintain and audit HR data integrity, ensuring systems, reports, and organizational charts are accurate, up-to-date, and consistent across business units. - Leverage data to generate insights and tell a clear story, producing meaningful reports and metrics to support decision-making for a complex organization of 1,000+ employees across multiple locations. - Support compliance and operational excellence by staying informed on industry trends, regulatory changes, and best practices, helping the West Coast Studio Operations team and HR stay proactive and audit-ready. - Train and support business partners and employees on HR processes and tools, including timekeeping, onboarding practices, and system usage, promoting consistency and self-sufficiency. Qualifications What you'll need: - 1+ years of work experience - Bachelor's Degree OR equivalent work experience - Proficient knowledge of Microsoft Excel, PowerPoint, and Outlook Useful experience: - Union experience Come join us if you are: - Able to maintain confidentiality and use discretion - Strong in interpersonal & communication skills with an ability to interact with people at all levels - Someone who demonstrates accountability, thinks critically, independently, and presents solutions - A self-starter who takes initiative - Resourceful and able to anticipate/see around corners - Able to adapt quickly in a fast-paced, dynamic work environment - Have excellent organizational skills - Process orientated, detail oriented, and have great follow through skills - Can prioritize responsibilities - Customer service orientated - Interested in a career in HR Eligibility Requirements: - Interested candidates must apply to be considered - Must be willing to work in Universal City, CA a minimum of 4 days/week - Must be willing to work overtime when required - Must be willing to travel for work related business if necessary - Must have unrestricted work authorization to work in the United States - Must be 18 years or older Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $55,000 - $65,000. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.