• Assist with the development and implementation of policies and procedures. • Manage the unemployment claim process. • Support worker’s compensation, leaves of absence and benefits administration. • Work with leaders and staff to foster positive employee relations and resolve conflicts. • Conduct thorough, unbiased employee investigations and recommend course of action. • Maintain HR file compliance by conducting background rechecks, interpreting results and assisting with audit preparation. • Recredential staff as applicable. • Responsible for full cycle recruitment, pre-employment and onboarding. • Research and develop job descriptions for new or changing roles within the organization. • Perform other HR related duties as needed.

• Advise, coach, and guide all levels of management around complex employee relations decisions such as business conduct, performance management, terminations, people policies, guidelines, and practices • Work with the People Partners and Legal to ensure that employee relations issues are addressed in a robust and consistent manner • Evolve how we address employee relations matters across the company • Support business leaders to handle workplace concerns and co-create action plans • Ensure oversight and governance of policies and practices globally • Use HR analytics and data to identify trends, diagnose root cause issues • Advocate for an inclusive workplace as part of our broader DEI programs • Drive accountability and operational excellence in everything we do

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description The West Coast Studio Operations HR team at NBCUniversal is looking for a high-energy, results-driven and innovative HR Coordinator. The role is a perfect launch pad for someone interested in a career in HR providing experience in both generalist and specialist work. We support the West Coast Studio Operations business at NBCU with a rich history in Film & TV as well as industry-leading production and post-production facilities and services, broadcast operations, studio property management, employee amenity services, special events, and marketing. In this role, you will be the central nervous system of our HR team supporting our diverse group of employees. You will also have exposure to HR projects that span: onboarding, rewards and recognition, performance feedback, talent attraction and development, and HR's business impact. In the day to day, you will help solve problems involving: Benefits, Payroll, Compensation, HR Operations, Talent Acquisition, Finance and Data Analytics. Here you can: - Serve as the primary subject matter expert for HR systems and transactions, ensuring smooth, accurate, and timely processing that keeps the business operating efficiently. - Own end-to-end employee lifecycle transactions, including but not limited to job postings, onboarding communications, status changes, and offboarding processes, delivering a seamless employee experience at every stage. - Initiate and manage a variety of HR requests, including compensation analyses, employment agreements, organizational changes, and other employee-related actions, partnering cross-functionally to drive timely completion. - Process employee payment requests and collaborate closely with Payroll to ensure accuracy, compliance, and on-time delivery. - Support the implementation of HR programs and initiatives, including large-scale communications, event logistics, and tracking/reporting on participation and outcomes. - Proactively step into project coordination or leadership roles as needed, supporting both local HR initiatives and broader company-wide projects with strong organization and follow-through. - Research and respond to ad hoc inquiries from the HR team, business leaders, and employees, synthesizing information and delivering clear, timely, and well-informed insights or solutions. - Contribute creative ideas and execution support for employee engagement efforts, helping to design and deliver programs that enhance the employee experience across the full work lifecycle. - Maintain and audit HR data integrity, ensuring systems, reports, and organizational charts are accurate, up-to-date, and consistent across business units. - Leverage data to generate insights and tell a clear story, producing meaningful reports and metrics to support decision-making for a complex organization of 1,000+ employees across multiple locations. - Support compliance and operational excellence by staying informed on industry trends, regulatory changes, and best practices, helping the West Coast Studio Operations team and HR stay proactive and audit-ready. - Train and support business partners and employees on HR processes and tools, including timekeeping, onboarding practices, and system usage, promoting consistency and self-sufficiency. Qualifications What you'll need: - 1+ years of work experience - Bachelor's Degree OR equivalent work experience - Proficient knowledge of Microsoft Excel, PowerPoint, and Outlook Useful experience: - Union experience Come join us if you are: - Able to maintain confidentiality and use discretion - Strong in interpersonal & communication skills with an ability to interact with people at all levels - Someone who demonstrates accountability, thinks critically, independently, and presents solutions - A self-starter who takes initiative - Resourceful and able to anticipate/see around corners - Able to adapt quickly in a fast-paced, dynamic work environment - Have excellent organizational skills - Process orientated, detail oriented, and have great follow through skills - Can prioritize responsibilities - Customer service orientated - Interested in a career in HR Eligibility Requirements: - Interested candidates must apply to be considered - Must be willing to work in Universal City, CA a minimum of 4 days/week - Must be willing to work overtime when required - Must be willing to travel for work related business if necessary - Must have unrestricted work authorization to work in the United States - Must be 18 years or older Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $55,000 - $65,000. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

Role Description The HR Clinical Case Manager supports a Disability Leave Service organization by providing expert clinical consultation on complex disability, leave, and accommodation cases. This role combines strong medical acumen with compassionate, business-focused case management to help employees successfully return to work while supporting organizational goals. You will review claims from a clinical perspective, partner closely with disability case managers, appeals consultants, and accommodation specialists, and translate medical information into clear, actionable recommendations. Responsibilities - Manage a caseload of approximately 50–60 cases per month, including 17–25 active short-term disability claims at any given time. - Perform clinical claim reviews to evaluate medical documentation against established parameters and clinical criteria. - Provide medical evaluations and clinical guidance to Disability Leave Service operations and the appeals unit. - Serve as a clinical subject matter expert to disability case managers, offering analyses related to functional impairment, work capacity, and return-to-work readiness. - Conduct peer clinical and appeal case consultations with treating providers to gain insight into medical restrictions and limitations, determine levels of functional capacity, and assist in developing return-to-work plans. - Communicate directly with healthcare providers to gather additional information, clarify medical records, and assess whether functional impairments prevent employees from performing essential job functions. - Determine whether disability claims are supported for specific durations based on medical documentation and clinical judgment. - Escalate cases for clinical review when medical documentation exceeds standard guidelines and coordinate with clinicians by submitting cases into the clinical review queue. - Utilize sound clinical judgment, critical thinking, and problem-solving skills to make timely, well-supported decisions. - Collaborate with case managers, clinicians, operations, appeals, and vendor teams through established internal channels to ensure timely support, guidance, and case resolution. - Provide continuing education and clinical guidance for case management staff to strengthen their understanding of medical issues impacting disability and accommodations. - Assist in the creation of an integrated clinical management model in partnership with operations, appeals, and vendor teams. - Support the development of clinical tools, templates, processes, and protocols under the direction of the clinical leadership team. - Apply knowledge of medical diagnoses, ICD-10 codes, and functional impacts to evaluate how health conditions affect employees’ ability to perform essential job duties. - Translate clinical expertise into practical consultations that support both employees and the organization in achieving successful return-to-work outcomes. - Exercise strong self-management skills by organizing workload, prioritizing tasks, and maintaining attention to detail in a fast-paced environment. - Re-engage with cases only when new tasks are generated, ensuring efficient workflow management. - Provide guidance to operations teams on clinical aspects of disability, leave, and accommodations. - Travel domestically and internationally up to 30% as needed to support clinical case management activities and stakeholder engagement. Qualifications - Current Registered Nurse (RN) license or Bachelor of Science in Nursing (BSN) required. - Minimum of 3 years of direct clinical work experience. - Minimum of 3 years of clinical experience in any setting, with hands-on inpatient experience strongly beneficial. - Strong medical acumen with the ability to understand and interpret medical diagnoses, ICD-10 codes, and their impact on functional capacity. - Demonstrated clinical case management skills, including evaluating medical documentation and applying clinical criteria. - Ability to exercise sound critical thinking and problem-solving skills with minimal guidance. - Exceptional written and verbal communication skills, with the ability to confidently communicate with physicians and all levels of an employee’s treating provider team. - Proven ability to work cross-functionally and collaborate with multiple stakeholder groups with varying levels of clinical knowledge. - Strong organizational skills, attention to detail, and the ability to prioritize in a fast-paced environment. - Ability to utilize clinical judgment in decision-making regarding disability claims and return-to-work recommendations. Requirements - 3+ years of experience in the disability management industry managing short-term disability (STD) or long-term disability (LTD) claims. - Experience in disability management, case management, or workers’ compensation is a strong plus. - Understanding of regulations under FMLA, ADAAA, EEOC, OFCCP, and various state and local leave of absence laws. - Utilization review experience and/or experience using specific clinical criteria or protocols. - Experience navigating large organizations and engaging multiple stakeholder groups. - Experience with third-party administrators or similar environments is beneficial. - Certification as a Certified Case Manager (CCM) or Certified Disability Management Specialist (CDMS) preferred. - Strong interpersonal skills with a desire to share knowledge and support continuous learning within the team. - Ability to balance compassionate employee support with business-focused case consultation. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.