Role Description The Senior Fraud Investigations Analyst, reporting to the Manager, Fraud, is responsible for conducting comprehensive reviews of mortgage insurance applications to support the detection and prevention of fraudulent information. The role supports the ability of Operations to reduce overall fraud related risks, drive fraud awareness education and ongoing improvement to the overall customer experience and the mortgage industry. This position is being posted to fill a new position recently created. - Complete in-depth investigations and analysis into all aspects of mortgage fraud transactions by extracting and analyzing data from multiple systems and tools. - Establish and leverage internal and external relationships with customers, industry partners and investigative bodies to support the development and implementation of fraud detection and prevention solutions. - Analyze transactional data to identify fraud patterns, system, and procedural weakness and required data/information to provide recommendations for innovative process improvement solutions. - Prepare and distribute analytics reporting and presentations to communicate departmental and portfolio performance as it pertains to frauds/misrepresentations. - Presentation of investigative conclusions/findings and recommendations to Operations Management. - Collaborate with Loss Mitigation, Risk, Sales, and Underwriting Operations to help influence and assist in the development and maintenance of fraud/risk related policies, guidelines, and operational processes. - Participate in industry related committees/associations where available to maintain knowledge of current fraud trends, tools, and information. - Develop, maintain and deliver fraud and misrepresentation training to internal and external customers to communicate and reinforce the importance of Fraud Management and ensure a clear understanding in French and English. - Participate in various special projects as required. - Provide the highest level of internal and external customer service. - Support Operations stakeholders ability to deliver established SLAs through timely resolution of investigations. Qualifications - Bilingual – Fluent in English and French (written and verbal) - University degree in Business, Economics, Commerce or equivalent education and work experience. - Minimum 3 years of progressive experience in mortgage underwriting and/or financial industry fraud investigations & analytics required. - Strong technical knowledge of mortgage underwriting processes and regulatory requirements. - Strong investigative, analytical, and critical thinking abilities. - Strong judgment, professionalism, and attention to detail. - Passion for continuous learning and staying informed of emerging industry trends. - Strong communication skills (Bilingual- French and English) verbal and written. - Strong presentation skills for internal/external audiences (Bilingual- French and English). - The ability to exchange sensitive or technical information with a non-technical audience as well as influence key stakeholders. - Strong interpersonal, relationship building and customer centric skills. - Ability to work effectively within a team environment, with strong collaboration abilities. - Demonstrated strength in working independently – ability to make decisions, manage deliverables and resolve issues while seeking guidance on more complex situations. - Ability to thrive in a constantly changing, high volume, and fast paced environment while managing multiple priorities to meet deadlines. - Analytical thinker with ability to challenge the status quo and drive change. - Expert knowledge of Excel and PowerPoint. Power BI is an asset. Benefits - Competitive compensation - Annual performance bonus - Medical and dental benefits - Company funded pension plan - Matching RRSP, TFSA and/or Non-registered Savings Plans - Work from anywhere days - An environment that creates a sense of belonging to inspire you to be your very best Company Description Sagen is Canada’s leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers. Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership. Sagen’s collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.

• Conduct in‑depth research on environmental conditions, contamination history, regulatory requirements, and site-specific data to support EPA programs. • Examine deeds, plats, easements, rights‑of‑way, liens, and historical ownership to determine land status and encumbrances. • Locate, review, and analyze civil documentation including deeds, court filings, liens, permits, zoning records, and municipal archives. • Analyze federal, state, and local regulations related to land use, environmental compliance, and civil documentation. • Research historical land use, ownership, industrial activity, and environmental conditions using public and archival sources. • Provide research that supports CERCLA, RCRA, Brownfields, and other EPA programs. • Integrate findings from environmental datasets, GIS layers, legal documents, and historical archives into clear, actionable reports. • Prepare technical memoranda, title abstracts, environmental summaries, and regulatory assessments for EPA and other federal clients. • Collaborate with federal agencies, legal teams, environmental scientists, and project managers. • Ensure accuracy, completeness, and compliance with federal standards and Aleut Federal protocols. • Maintain organized research files, digital records, and metadata for long‑term program use. • Prepare civil research summaries, regulatory briefs, and supporting documentation for EPA project teams.

Role Description BJC is hiring for an EHR Application III Analyst. We are looking for Epic Professional Billing certified. This is a remote position. Under little direction, the EHR Application Analyst III is responsible for planning, analyzing, designing, implementing, testing, debugging, and maintaining Epic & other Clinical applications. Builds collaborative relationships with hospital leadership, clinical department users, technology and other corporate departments to facilitate usage and acceptance of the system. This individual will be assigned to more complex build and configuration tasks and resolve advanced issues which could include unknown or undefined requirements and business objectives. May be responsible for system integrity. Epic or applicable certifications will be required within 6 months of hire. Responsibilities - Takes technical responsibility across all stages and iterations of configuration development and deployment. - Plans and drives software configuration activities. - Adopts and adapts appropriate software configuration methods, tools and techniques. - Measures and monitors the application of standards for configuration design and deployment. - Drives investigation and resolution of issues relating to applications. - Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures. - Uses application management software and tools to investigate issues, collect performance statistics and create reports. - Provides authoritative advice and guidance on test planning and execution. - Adopts and adapts appropriate testing methods, automated tools and techniques to solve problems in tools and testing approaches. - Manages user experience evaluation of systems, products, services or devices. - Assures that the security, usability and accessibility requirements have been met and that required practices have been followed. - Develops, maintains and tests incident management procedures in agreement with service owners. - Investigates escalated, non-routine and high-impact incidents to responsible service owners and seeks resolution. - Facilitates recovery, following resolution of incidents. - Ensures that resolved incidents are properly documented and closed. - May be part of an after-hours on-call rotation. Qualifications - High School Diploma or GED - 5-10 years of experience - No supervisor experience required Preferred Qualifications - Bachelor's Degree - 10+ years of experience Benefits - Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date - Disability insurance paid for by BJC - Annual 4% BJC Automatic Retirement Contribution - 401(k) plan with BJC match - Tuition Assistance available on first day - BJC Institute for Learning and Development - Health Care and Dependent Care Flexible Spending Accounts - Paid Time Off benefit combines vacation, sick days, holidays and personal time - Adoption assistance

Role Description Prestar atendimento técnico especializado aos clientes, com foco na área de backoffice, atuando de forma consultiva e estratégica. Será responsável por analisar e resolver demandas mais complexas, atuar como referência técnica para o time, além de contribuir diretamente para a evolução dos processos e soluções da empresa, com ênfase nas áreas contábil e fiscal. - Realizar atendimento técnico especializado ao cliente por meio das ferramentas disponibilizadas pela empresa, com foco em demandas de maior complexidade. - Atuar de forma consultiva junto aos clientes, especialmente em cenários relacionados às rotinas contábeis e fiscais. - Prestar suporte e esclarecimentos avançados sobre o sistema e as regras de negócio, incluindo configurações e cenários críticos. - Registrar e acompanhar detalhadamente as demandas dos clientes, garantindo análise técnica aprofundada e propondo soluções eficientes e melhorias de processo. - Analisar criticamente os tickets, identificando causa raiz e propondo soluções definitivas ou direcionamentos adequados. - Atuar como referência técnica para o time, apoiando colegas na resolução de problemas e compartilhando conhecimento. - Apoiar na organização das filas de atendimento e na priorização de demandas. - Colaborar ativamente na documentação de funcionalidades e processos, garantindo qualidade e padronização das informações. - Validar tecnicamente os tickets encaminhados para o desenvolvimento, assegurando clareza, consistência e qualidade das especificações. - Identificar oportunidades de melhoria no produto e nos processos, propondo evoluções com base na experiência com clientes. - Participar de reuniões com clientes e áreas internas, conduzindo alinhamentos, análises técnicas e devolutivas. Qualifications - Experiência prévia em suporte técnico de sistemas backoffice. - Ensino superior em Ciências Contábeis. - Experiência com processos de backoffice (financeiro, fiscal, contábil e suprimentos). - Perfil proativo, com autonomia, senso de responsabilidade e visão analítica. - Excelentes habilidades de comunicação verbal e escrita. - Capacidade de resolver problemas complexos e tomar decisões técnicas. - Organização, visão de processos e foco em melhoria contínua. - Habilidade em documentação técnica e funcional. Requirements - Experiência atuando como referência técnica em times de atendimento ou suporte. - Experiência sólida em rotinas contábeis e fiscais (escrituração, apuração de impostos, obrigações acessórias, fechamento contábil, entre outros). - Experiência na condução de atividades, direcionamento de prioridades ou apoio ao time em contextos operacionais. - Vivência na área de logística e transporte. - Vivência com melhoria de processos e padronização de atendimentos. Benefits - #LI-Remote