• Lead CAC's digital platform strategy across Web, CRM, and IT Operations. • Establish platform governance, priorities, and long-term technology direction. • Partner with leadership to align investments, resources, and roadmaps with organizational goals. • Serve as the strategic owner of CAC's web ecosystem and digital experience. • Define web platform architecture, integrations, accessibility standards, and roadmap priorities. • Provide strategic oversight for Salesforce and IT Operations. • Lead and develop technology managers and their teams.

Role Description As Director, National Contract Governance on the Contract Lifecycle Management (CLM) Team, you will be responsible for the overarching strategy, design, and execution of contract governance processes across Ascension. You will oversee the standardization of processes and governance of Ascension’s primary CLM tool, and collaborate with the Contract Lifecycle Management team to support a high-functioning, highly reliable CLM program. - Strategic Governance & Change Management: - Develop, implement, and maintain enterprise-wide policies, procedures, and governance frameworks by assessing current process flows and evaluating opportunities for standardization across all hospitals, care sites, and functional areas. - Design and execute implementation plans related to CLM, including workflow development, formal and informal communications, end-user training, and success measurements. - Establish and monitor Key Performance Indicators (KPIs) for the contracting process. - Compliance & Auditing: - Identify, track, and mitigate risks, maintaining audit-ready documentation and processes. - Utilize familiarity with federal and state healthcare regulations (e.g., Stark, AKS, HIPAA, CMS) to identify issues and collaborate with subject matter experts on resolutions. - Conduct regular audits to identify risks and areas for process improvement based on established policies and procedures. - Leadership & Stakeholder Collaboration: - Build relationships quickly by exhibiting executive presence among senior leaders, exceptional customer service, situational awareness, and proactive hospitality to all project stakeholders. - Act as the primary liaison between the CLM team, Legal, Risk Management, and Clinical Leadership teams and partner with them to create a robust, collaborative contract governance environment. - Report routinely to executive leadership on contract risks, CLM operational metrics, and governance initiatives. Qualifications - High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management. - MA, MBA, MHA or comparable advanced degree preferred. - 7+ years of experience in process governance. Benefits - Paid time off (PTO) - Various health insurance options & wellness plans - Retirement benefits including employer match plans - Long-term & short-term disability - Employee assistance programs (EAP) - Parental leave & adoption assistance - Tuition reimbursement - Ways to give back to your community

• Advances organizational priorities by translating national direction into clear, actionable supports that strengthen local Y operational excellence and drive a healthier, more effective YMCA Movement. • Leads efforts to build shared goals, strengthen alignment, and enhance the credibility of Y-USA strategies across local Ys, alliances, and service delivery partners to ensure coordinated and consistent impact. • Develops and manages activation approaches that advance organizational priorities ensuring Ys and partners have the resources, guidance, and capacity to engage effectively. • Engages the YMCA network to promote systemwide adoption of Y-USA Membership tools, products, and solutions; identifies bright spots; and provides programmatic support to Network Partners. • Collects and analyzes Membership data, signals, and industry trends to inform continuous quality improvement strategies and identify opportunities for innovation. • Collaborates with governmental, nonprofit, academic, and private partners to support national initiatives, increase influence, and advance mission aligned strategies.

• Leads the design of new professional learning sessions, tools, and frameworks for assigned schools and workstreams while ensuring tight alignment with broader organizational systems and priorities • Uses strong judgment and stakeholder input to plan and prioritize critical implementation steps when faced with competing tasks or incomplete information • Anticipates change, adjusts strategies proactively, and addresses misalignment across curriculum, leadership, and professional learning within the assigned scope • Facilitates high-quality professional learning and coaching in assigned schools to ensure educators understand and can effectively apply new practices • Monitors the fidelity of implementation using data and provides targeted guidance to facilitators to maintain quality, accountability, and sustained impact • Makes strategic adjustments to session delivery or coaching approaches when challenges arise, escalating complex issues that require decisions beyond the assigned schools • Navigates ambiguity and unexpected district constraints skillfully to keep sessions and coaching on track • Builds systems that promote open reflection, risk-taking, and continuous learning within school-based teams • Collects and analyzes feedback from assigned schools to inform ongoing improvements in session design, tools, and facilitation frameworks • Tests and refines prototyped professional learning tools and sessions within assigned schools to improve educator uptake and strengthen scale readiness • Synthesizes patterns and recurring instructional challenges to guide decision-making and influence broader organizational design priorities • Tracks educator and leader progress toward annual implementation milestones by proactively monitoring progress with data • Evaluates evidence from teacher practice and student learning to make targeted adjustments to sessions, coaching, and supports • Reports implementation progress, instructional challenges, and early indicators of student learning improvements to senior leadership and key stakeholders • Coaches facilitators and school-based leaders to implement professional learning frameworks with fidelity, confidence, and independence • Establishes strong feedback loops, collaborative processes, and routines to strengthen team effectiveness and continuous learning • Embeds coaching into leadership routines and shares effective practices to strengthen implementation capacity across all assigned schools • Communicates session goals, progress, and strategic adjustments with absolute clarity to align colleagues, school staff, and district partners • Anticipates points of confusion or misalignment within workstreams and schools, addressing them proactively through strong messaging • Consistently embodies organizational core values across all interactions, holding self and others accountable to professional standards