Provide support for claims processing by managing transactions, updating correspondence, and handling customer communications. Ensure timely and accurate task completion while maintaining a professional demeanor and embracing organizational behaviors.

Role Description The Field Claims Supervisor contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience by providing leadership to the claims team, focusing on the achievement of key business goals and customer service standards. Job Responsibilities - Provide exceptional customer service. - Coordinate and supervise daily activities of claims team. - Provide guidance and leadership to staff and specialists. - Manage service levels by organizing, distributing, monitoring workflow and setting priorities to ensure maximum efficiency and productivity as guided by corporate policies, procedures and business plans. - Conduct or contribute to employee development, and employee performance management through coaching and following up on the development of their team’s technical competencies. - Conduct periodic review of claims files and coach team to strive for continuous improvement and development by setting and tracking individual and team performance objectives. - Provide direction and leadership in areas such as liability determination, investigation, policy interpretation, settlement negotiations and establishing reserves for claims. - Perform other duties as assigned. Qualifications - 5+ years progressive property insurance adjusting experience, field property experience a strong asset. - Chartered Insurance Professional Designation and a desire to continue relevant industry education (FCIP, etc.). - Strong organizational and time management skills, with the ability to prioritize work, manage competing demands, and maintain team productivity in a fast-paced environment. - Proven ability to coach, guide, and motivate employees to support performance, technical development, and continuous improvement. - Effective communication skills, with the ability to provide clear direction, set expectations, and establish performance standards for individuals and teams. - Confident decision-making skills, supported by sound judgment, analytical thinking, and the ability to assess claims-related issues and recommend appropriate action. - Strong customer service orientation, including empathy, professionalism, and a commitment to delivering a consistent claims experience. - Strong investigative, analytical, negotiation, and problem-solving skills. - Solid knowledge of property claims, policy wordings, coverage interpretation, corporate guidelines, policies, and procedures. Benefits - Annual bonus plan. - Leave of absence top-up programs. - Generous vacation time and personal days. - Premium free benefits and pension plan. - Salary range: $85,000 - $100,000. Company Description Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada’s largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change.

Role Description The Compensation Specialist serves as a key analytical and consultative partner to the Compensation team, supporting the administration and delivery of compensation programs across the organization. This role contributes to ensuring compensation practices are market competitive, internally equitable, and aligned with organizational guidelines. - Partners closely with Talent Acquisition, HR Business Partners, and business leaders to support offer development, market pricing, and internal equity reviews. - Responsible for conducting foundational to moderately complex analyses and translating data into clear, actionable recommendations. - Supports annual compensation processes through data validation, auditing, and reporting, helping to ensure accurate and consistent program execution. - Contributes to continuous improvement of compensation processes, tools, and documentation. Qualifications - Bachelor’s Degree in Human Resources, Business Administration, Finance, Analytics, or a related field (preferred). - Certified Compensation Professional (CCP) or progress toward certification (preferred). Requirements - Minimum of 2 years of experience in compensation analysis, including market pricing, pay range administration, and internal equity reviews. - Experience supporting Talent Acquisition with offer analysis and compensation recommendations. - Experience interpreting and applying compensation guidelines to employee and manager inquiries. - Experience preparing data-driven insights and recommendations for HR and business partners. - Strong Excel skills, including formulas, lookups, pivot tables, and data analysis. - Experience working with HRIS and compensation planning tools (Workday & MarketPay preferred). Benefits - Medical, Dental, Vision plans. - Adoption, Fertility and Surrogacy Reimbursement up to $10,000. - Paid Time Off and Sick Leave. - Paid Parental & Family Caregiver Leave. - Emergency Backup Care. - Long-Term, Short-Term Disability, and Critical Illness plans. - Life Insurance. - 401k/403B with Employer Match. - Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education. - Student Debt Pay Down – $10,000. - Reimbursement for certifications and free access to complete CEUs and professional development. - Pet Insurance. - Legal Resources Plan. - Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Role Description The Senior Compensation Specialist serves as a strategic and consultative partner to HR and business leadership, responsible for delivering advanced compensation analysis and guidance across the organization. This role plays a critical part in ensuring compensation programs are market competitive, internally equitable, and aligned with organizational strategy, workforce needs, and financial objectives. - Leads complex market analyses, job evaluations, and organizational pay reviews. - Provides expert recommendations on compensation strategy, job structure, and pay decisions. - Partners closely with Talent Acquisition, HR Business Partners, and leadership to support hiring strategies, workforce planning, and retention initiatives. - Supports annual compensation processes through rigorous data validation, auditing, and insight generation. - Translates complex data into clear, actionable guidance. - Contributes to continuous improvement of compensation practices, tools, and governance frameworks. Qualifications - Bachelor’s Degree in Human Resources, Business Administration, Finance, Analytics, or related field (Preferred). - Certified Compensation Professional (CCP) (Preferred). - Minimum of 5 years of progressive experience in compensation, including market pricing, job evaluation, and internal equity analysis. - Demonstrated experience supporting Talent Acquisition with complex offer strategy and negotiations. - Proven ability to interpret compensation philosophy, policies, and governance frameworks in complex situations. - Experience developing data-driven insights and recommendations for HR and business partners. - Advanced Excel skills, including modeling, scenario analysis, and large dataset manipulation. - Experience working with HRIS and compensation planning tools (Workday & MarketPay preferred). Benefits - Medical, Dental, Vision plans. - Adoption, Fertility and Surrogacy Reimbursement up to $10,000. - Paid Time Off and Sick Leave. - Paid Parental & Family Caregiver Leave. - Emergency Backup Care. - Long-Term, Short-Term Disability, and Critical Illness plans. - Life Insurance. - 401k/403B with Employer Match. - Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education. - Student Debt Pay Down – $10,000. - Reimbursement for certifications and free access to complete CEUs and professional development. - Pet Insurance. - Legal Resources Plan. - Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.