Role Description The Specialist, Project Management (Remote) works from home and is responsible for coordinating support tasks related to operations in the organization. This position handles incoming and outgoing contacts and responds to former employee inquiries, as well as coordinates with the local site’s teams. Responsibilities include: - Participate in the planning, development, implementation, and support of operational activities - Answer incoming calls and refer calls to the appropriate person - Identify ways to streamline operational procedures between or within departments - Coordinate rewards and recognitions and other employee engagement activities on the floor - Update, maintain, prepare, and/or distribute operational status reports utilizing various software programs - Coordinate meetings as requested - Assist operations management team in prioritizing daily initiatives - May assist in the completion of expense reports Qualifications - Bachelor's degree in business administration, Marketing, Project Management, Sales, Communications, or related field preferred or related experience - PMP (Project Management Professional), CAPM, Agile, Scrum, or equivalent certification preferred - 3+ years of project management, sales operations, account management, business development, or related experience - Experience supporting B2B sales teams, client onboarding, implementation projects, or revenue-generating initiatives - Proven ability to manage multiple projects simultaneously in a fast-paced sales environment - Strong understanding of B2B sales processes, lead generation, pipeline management, forecasting, and customer lifecycle management - Experience coordinating cross-functional teams including Sales, Marketing, Operations, Customer Success, Training, and Leadership - Proficiency with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems - Experience tracking key performance indicators (KPIs), project milestones, sales metrics, and business outcomes - Strong analytical skills with the ability to interpret data and provide actionable recommendations - Experience developing project plans, timelines, status reports, dashboards, and executive presentations - Excellent organizational, communication, and stakeholder management skills - Ability to identify risks, manage competing priorities, and drive projects to successful completion - Advanced proficiency in Microsoft Excel, PowerPoint, Teams, SharePoint, and other business productivity tools - Experience with process improvement, change management, and operational efficiency initiatives preferred - Must reside in the United States and have a valid U.S. address for residence Requirements - Key Competencies: - Project Planning & Execution - B2B Sales Support - Stakeholder Management - Client Relationship Management - Process Improvement - Sales Operations - Revenue Enablement - Strategic Planning - Risk Management - Data Analysis & Reporting - Cross-Functional Collaboration - Executive Communication Benefits - The base salary range for this position is $70,000 (pay rate will not be below the applicable minimum wage) - Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies - Benefits available to eligible employees in this role include: - Medical, dental, and vision insurance - Comprehensive employee assistance program (EAP) - 401(k) retirement plan - Paid time off and holidays - Paid training days - DailyPay enrollment option to access pay "early," when you want it - Company networking opportunities with organized groups - Health and wellness programs - Mentorship programs - Work-from-home convenience with company-supplied technologies - Programs and events that support diversity, equity, and inclusion - Celebrations for various company events - A range of other perks and benefits