The Leaders in Real-Time Care Intelligence™
Clinical Administrative Support Specialist
Location
United States
Posted
3 days ago
Salary
0
Seniority
Mid Level
Job Description
Clinical Administrative Support Specialist
Bamboo Health
• Enter data from incoming patient care coordination requests into Salesforce Health Cloud. • Update Salesforce Health Cloud with patient-specific tasks following our engagement protocols. • Communicate with outpatient treatment providers via phone to confirm appointment attendance. • Update patient lists based on daily census reports from inpatient treatment providers. • Collaborate with hospital discharge planners to coordinate discharge notifications and appointment details. • Create and maintain schedules for clinical staff. • Support the operations team in identifying processes for automation and implementation. • Work with the clinical team to enhance the quality of care provided.
Job Requirements
- 2 years of experience in outpatient clinical office roles, either in brick-and-mortar or virtual medical or behavioral health practices.
- Experience with technology solutions that support clinical workflows.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Familiarity with Salesforce Health Cloud is preferred but not required.
- Empathy and a strong commitment to reducing barriers to behavioral health and social services for underserved populations.
- Strong oral and written communication skills.
- Ability to navigate ambiguity and embrace challenges with resilience and flexibility.
- Experience in fast-paced, rapidly changing work environments.
Benefits
- Join one of the most innovative healthcare technology companies in the country.
- Have the autonomy to build something with an enthusiastically supportive team.
- Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors.
- Belonging at Bamboo We Care.
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
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