T3 Services Group is a growing national organization with 7 locations across the United States, supporting leading plumbing, drains, HVAC, and electrical service brands. We are powered by incredible technicians, installers, dispatchers, coordinators, customer service teams, and office staff who work hard every day to deliver a 5-star experience to every customer. At T3 Services Group, we believe great brands are built by great people. We are passionate about creating strong local companies, supporting our employees, and Transforming the Trades through innovation, leadership, and a people-first culture.
Dispatcher
Location
United States
Posted
3 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Dispatcher
Radiant Plumbing and Air Conditioning
Role Description Organize & coordinate daily schedules based on call priority & technician ability. - Dispatch & debrief our technicians. - Monitor performance of service techs. - Communicate with customers in a timely & effective manner. - Understand sales goals & hold team accountable. Qualifications - Service Titan Experience is a must! - Experience in the Home Service industry is highly preferred. - Thrives in a fast-paced environment (i.e.: clock in, GO-GO-GO-GO, clock out). - Strong attention to detail. - Sound critical thinking & problem solving. - Ingenuity and resourcefulness. - Superhuman ability to multitask. - Provides a 5-star customer experience. - An empathetic and upbeat attitude. - A backbone! Our dispatchers thrive under pressure. - Driven for excellence. Requirements - HS Diploma or GED. - 1+ year of dispatch experience, preferably dispatching technicians. - Proficiency with Microsoft Office or Google Suite. - Service Titan experience preferred. - High ability to multi-task and switch tasks quickly. - Excellent organizational skills. Benefits - Medical, Dental and Vision Insurance. - Pet Insurance. - Work from home! - Employee Discounts. - 401k with 4% company match. - PTO, Paid Holidays, Paid Parental Leave. - Company provided laptop, monitor, and headset.
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