Bamboo Health

• Define and lead a content strategy that integrates brand generation (thought leadership, awareness, market education) with demand generation (pipeline, conversion, revenue). • Ensure alignment with Bamboo Health's brand while tailoring content to personas, buying stages, and decision-makers across the organization. • Build a cohesive narrative that connects top-of-funnel storytelling to measurable business outcomes. • Lead creation of a wide range of content, including thought leadership, research reports, case studies, ROI/value-based assets, webinars, sales collateral, and campaign content. • Translate product capabilities and data into clear, outcomes-based messaging for executive and decision-making audiences. • Leverage internal SMEs, clinical experts, and data insights to produce authoritative, differentiated content. • Partner with Growth and Sales teams to ensure content supports pipeline generation, deal acceleration, and customer conversations. • Build a scalable “create once, activate everywhere” model with strong repurposing and lifecycle management. • Utilize AI-powered content generation tools to accelerate production, enhance quality, and scale content efficiently while maintaining a strong editorial voice. • Explore opportunities to enhance content workflows through AI and automation tools (e.g., document summarization, content repurposing, or data-driven personalization). • Serve as the primary content point of contact for the PR agency, helping shape thought leadership narratives, support media opportunities, and ensure message consistency across earned and owned channels. • Connect with internal stakeholders to identify and activate relevant media and thought leadership opportunities. • Use data and insights to continuously refine content strategy and improve ROI. • Implement scalable processes that connect content efforts to measurable business impact. • Identify repetitive tasks and partner with team leads to implement scalable automation solutions that free capacity for higher-value creative work. • Stay current on emerging AI tools and how they can streamline or enhance content marketing workflows.

Role Description Bamboo Health is seeking a Senior Analytics Engineer who is passionate about data and enthusiastic about creating user-facing data products. As Senior Analytics Engineer, you will work alongside the Analytics and Visualization team and internal stakeholders to develop reporting solutions powered by our unique data pipeline. Successful candidates will excel in creative problem-solving, cross-team collaboration, and independent thinking to leverage data in addressing customer challenges. If you are a self-starter eager to enhance healthcare delivery and thrive in a collaborative environment, this is the role for you! What You’ll Do - Design and manage data pipelines essential for supporting reporting solutions. - Develop innovative dashboards and reporting features to improve customer and user satisfaction. - Establish yourself as the technical authority on the reporting components of our product suite. - Foster collaboration among Agile teams and across functions to promote solution implementation. - Use data and advanced analytical methods to provide actionable insights to stakeholders. - Support a variety of business-aligned projects to meet organizational objectives. - Identify repetitive tasks and partner with team leads to implement scalable automation solutions. - Stay curious about emerging AI tools and how they can streamline or enhance work within your function. What Success Looks Like… - In 3 months… - Become familiar with our reporting offerings and key customer use cases. - Gain a strong understanding of our data pipeline and architecture. - Start building strong, collaborative relationships with peers on the Analytics team. - Identify at least one opportunity in your role to pilot or apply AI or automation. - In 6 months… - Expand your scope of influence to include other cross-functional stakeholders. - Develop new reporting pipelines and capabilities that align with user needs. - In 12 months… - Establish yourself as the technical expert on reporting components of our product suite. - Collaborate with various business areas to deliver analytics that improve decision-making. - Offer insights and direction on enhancing reporting and increasing efficiencies. Qualifications - A Bachelor’s Degree in a quantitative or technical discipline, such as mathematics, economics, computer science, statistics, or a similar quantitative field, is required. An advanced degree is a plus. - 5+ years of professional experience in data analytics. - Experience in designing user-friendly analytics solutions with Tableau, Looker, or similar data visualization software. - Ability to write SQL for collecting, cleaning, and aggregating data. - Solid understanding of database technologies (PostgreSQL, MySQL, DynamoDB) and ability to code for data collection. - Understanding data warehousing concepts and experience with platforms such as Amazon Redshift. - Solid working knowledge of Tableau, with experience in creating user-facing analytics solutions. - Solid understanding of Python, GitHub, and other standard development tools. - Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows. - A forward-thinking, curious mindset with an openness to experimenting with new technologies. - Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions. - Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments. - Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions. - The ability to travel periodically for work. Benefits - Join one of the most innovative healthcare technology companies in the country. - Enjoy the freedom to create something with a highly supportive team. - Learn from working at the highest levels and on the company's most strategic priorities, including from world-class investors and advisors. - Receive competitive compensation that includes health, dental, vision, and other benefits.

• Build, maintain, and improve cloud infrastructure components on AWS, working from defined requirements and under the guidance of senior engineers. • Write and update infrastructure as code (Terraform or CFN) to provision and manage cloud resources reliably and repeatably. • Monitor platform health, investigate alerts, and participate in incident response and on-call rotations. • Support CI/CD pipeline development and maintenance to improve developer experience and deployment reliability. • Contribute to documentation for platform services, runbooks, and architecture decisions. • Participate in code and design reviews, giving and receiving constructive feedback as part of the team's development culture. • Collaborate with product engineering teams to help them understand and use platform services effectively. • Identify and surface technical issues, bugs, or improvement opportunities — you don't need to solve everything alone, but you should speak up when something's not right. • Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing). • Identify repetitive tasks and partner with team leads to implement scalable automation solutions.

Role Description We are looking for an Order Management Specialist to join our Revenue Operations team. In this role, you will own the end-to-end order management process — designing scalable workflows, building automation to eliminate manual and repetitive tasks, and ensuring every contract and order is accurately captured, validated, and processed in Salesforce. You will play a critical role in the quote-to-cash process by driving process integrity, identifying opportunities to systematize routine work, and ensuring our systems accurately reflect executed business. This is a great opportunity for someone who is strategic, process-minded, and energized by building structure and automation within a fast-moving revenue operations organization. What You’ll Do - Review incoming contracts and orders for completeness, accuracy, and compliance with company policies and deal terms. - Validate that all required documentation and approvals are in place prior to processing. - Process orders in Salesforce — including updating opportunity records, capturing contract details, and closing opportunities — while identifying steps that can be automated or templatized to reduce manual effort. - Own data integrity across accounts, contacts, and opportunity records by establishing validation rules, automated checks, and standardized processes that reduce reliance on manual data entry. - Coordinate with Sales, Finance, and Legal teams to resolve discrepancies or missing information on contracts and orders. - Serve as a point of contact for the sales team on order status and processing questions. - Manage the order queue against SLA targets, surfacing bottlenecks and designing process improvements that keep throughput on track as volume scales. - Support month-end and quarter-end close processes by ensuring all orders are processed, and opportunities are accurately updated. - Identify and escalate issues or anomalies in order documentation or Salesforce records to the appropriate stakeholders. - Design, document, and continuously improve order management workflows, including building automation (e.g., Salesforce flows, validation rules, approval processes) to streamline repetitive tasks. - Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing). - Identify repetitive tasks and partner with team leads to implement scalable automation solutions. What Success Looks Like… In 3 months… - You have a solid understanding of Bamboo Health’s products, pricing structures, and standard contract terms. - You understand the end-to-end order management and quote-to-cash process, including how orders flow through Salesforce from opportunity to close. - You are independently processing incoming orders and contracts with accuracy and within expected turnaround times, and you have begun identifying manual steps ripe for automation. - You have designed and implemented at least one automation or standardized process that measurably reduces manual effort in the order management workflow. - You have built strong working relationships with members of the Sales, Finance, and Legal teams. - Begin incorporating AI-supported tools into your day-to-day work—whether through analysis, documentation, or task management. In 6 months… - You are a trusted resource for the sales team on order processing questions and status updates. - You are consistently meeting SLA targets for order processing and opportunity management. - You have designed and implemented at least three additional opportunities for automation or standardized process that measurably reduces manual effort in the order management workflow. - You are contributing to a clean, accurate Salesforce org by proactively flagging and resolving data discrepancies. In 12 months… - You are a go-to expert on order administration processes and Salesforce order management workflows. - You have contributed meaningfully to process documentation and may support training of new team members. - You are playing a key role in ensuring smooth quarter-end closes, with all opportunities accurately reflecting executed business. - You are proactively identifying systemic issues and partnering with the broader RevOps team to implement lasting improvements, with a portfolio of automations and process enhancements that have reduced manual workload and positioned the function to scale. Qualifications - 4+ years of experience in an order management, sales operations, revenue operations, or similar role. - Hands-on experience with Salesforce, including opportunity management, workflow automation (e.g., Flows, validation rules, approval processes), and reporting; Salesforce Administrator certification a plus. - Familiarity with contract review and order processing in a B2B SaaS or technology environment preferred. - Strong attention to detail with the ability to identify discrepancies and inconsistencies in documentation and data. - Highly organized with the ability to manage a queue of work, prioritize effectively, and meet deadlines in a fast-paced environment. - Excellent communication skills and a collaborative approach to working cross-functionally with Sales, Finance, and Legal teams. - Demonstrated ability to design, document, and improve business processes; experience building automation to eliminate repetitive manual work is strongly preferred. - Proficiency with Microsoft Office or Google Workspace and experience with CPQ tools, preferably Salesforce. - Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows. - A forward-thinking, curious mindset with an openness to experimenting with new technologies. - Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions. - Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments. - Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions. - The ability to travel periodically for work. Benefits - Join one of the most innovative healthcare technology companies in the country. - Have the autonomy to build something with an enthusiastically supportive team. - Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors. - Receive competitive compensation including health, dental, vision and other benefits.

• Partner with engineering leadership to define and uphold high standards for system design, code quality, performance, scalability, and security across the team. • Collaborate closely with product and cross-functional stakeholders to shape requirements, align on priorities, and deliver solutions that meet customer and business needs. • Lead the design and delivery of complex, high-impact features and systems, from concept through production. • Own and continuously improve the reliability, scalability, and performance of existing systems, proactively identifying and addressing bottlenecks and risks. • Mentor engineers through technical guidance, code reviews, and fostering best practices, elevating the overall capability of the team. • Influence architectural decisions across multiple services or teams, ensuring alignment with long-term platform strategy. • Improve system observability through metrics, logging, alerting, and incident learnings. • Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing).

• Develop and execute integrated marketing strategies targeting state and county behavioral health agencies and public health departments, aligned to their priorities, funding cycles, and procurement processes • Craft messaging that clearly communicates the value of Bamboo Health’s behavioral health and care coordination solutions to government buyers, grounded in the real-world challenges of mental health service delivery, leveraging AI tools for market research and message testing • Partner with sales, product, and policy teams to align go-to-market efforts with government buying cycles, strategic funding programs, and policy developments that shape behavioral health purchasing decisions • Create high-impact content including white papers, case studies, webinars, and RFP support materials tailored to public sector audiences and reflective of the mental health and SUD landscape leveraging AI tools to accelerate content production • Monitor and synthesize market trends, policy changes, and competitive dynamics using AI-assisted analysis within behavioral health and health IT, and share insights that inform commercial and product strategy • Build relationships with relevant industry associations and organizations (e.g., NASMHPD, National Council, NACo, Open Minds, others) to increase Bamboo Health’s visibility and thought leadership in the government behavioral health space • Design and execute multi-channel campaigns targeting public-sector behavioral health stakeholders across email, LinkedIn, paid channels, and industry publications • Support conference strategy and presence at key public sector and behavioral health events (e.g., SAMHSA forums, NatCon, state behavioral health summits) • Collaborate with sales to develop nurture programs tailored to 12–24 month government procurement timelines and track performance against pipeline contribution goals • Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing) • Identify repetitive tasks and partner with team leads to implement scalable automation solutions

Role Description The Provider Network Development Specialist will help shape and execute market-specific Network Strategies, manage the operational readiness of network partners, and ensure smooth cross-functional coordination. As Provider Network Development Specialist, you will partner closely with teams to bring networks from concept to activation to measurable impact. The ideal candidate is highly organized, process-oriented, analytical, and experienced in managing complex cross-functional workflows within healthcare technology environments. This is a high-visibility individual contributor role for someone who enjoys structure, process, and delivering execution excellence. What You’ll Do - Partner with Account Directors to develop and execute Network Strategies in each market, ensuring cross-functional alignment and seamless implementation. - Coordinate across departments to ensure alignment and readiness for network launch. - Maintain standardized workflows, checklists, and documentation. - Manage contracting for new Hub & Spoke partners. - Translate partner workflows into system configurations and ensure go-live readiness. - Identify high-potential referral hubs and support partner engagement activities. - Develop tools, templates, and enablement materials for internal and external teams. - Track KPIs, maintain dashboards, and collaborate on scorecards to measure network performance. - Surface risks, troubleshoot delays, and ensure successful activation and utilization. - Stay curious about emerging AI tools and how they can streamline or enhance work within your function. What Success Looks Like - In 3 months… - Fully ramped on Hub & Spoke and Network Build Playbooks. - Independently managing contracting and configuration workflows. - Supporting ADs with strategy execution and readiness tracking. - Identify at least one opportunity in your role to pilot or apply AI or automation (e.g., streamlining a task, summarizing data, generating content). - In 6 months… - Managing multiple statewide network builds concurrently. - Reducing delays between contract execution and training readiness. - Producing clear, reliable readiness and performance reporting. - In 12 months… - Recognized as a core driver of Network Strategy and execution. - Supporting scalable activations across multiple states. - Demonstrating measurable improvements in onboarding speed, activation, and utilization. Qualifications - Bachelor’s degree in healthcare, business, public health, or related field. - 5+ years in healthcare operations, implementation, program coordination, or network operations. - Experience with workflow configuration, onboarding, or software implementation. - Familiarity with behavioral health, referral networks, or health IT preferred. - Strong organizational skills, attention to detail, and process discipline. - Comfort with dashboards, trackers, and performance reporting. - Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows. - A forward-thinking, curious mindset with an openness to experimenting with new technologies. - Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions. - Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments. - Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions. - The ability to travel periodically for work. Benefits - Join one of the most innovative healthcare technology companies in the country. - Have the autonomy to build something with an enthusiastically supportive team. - Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors. - Receive competitive compensation including health, dental, vision and other benefits.

• Independently lead end-to-end implementation of Bamboo Health solutions, owning project outcomes across scope, timeline, quality, and client satisfaction with minimal day-to-day oversight. • Serve as a commanding yet consultative project leader, actively engaging clients and internal stakeholders to drive alignment, informed decision-making, and execution momentum. • Coordinate and influence cross-functional teams (product, engineering, operations, client stakeholders), driving accountability through clear expectations and follow-through rather than formal authority. • Own external-facing client engagement, including executive-level status updates, governance forums, escalation facilitation, and alignment on priorities and tradeoffs. • Lead complex, high-visibility implementations, demonstrating sound judgment and composure in high-pressure situations with executive exposure. • Establish strong project foundations by developing project structure, governance models, delivery plans, and documentation standards, particularly for new products or net-new client implementations. • Balance strategic context with hands-on delivery, regularly diving into execution details to identify risks, remove blockers, and maintain momentum. • Proactively identify risks, dependencies, and constraints; drive resolution through partnership, influence, and thoughtful escalation when appropriate. • Hold internal and external stakeholders accountable for commitments and milestones through disciplined tracking, transparent communication, and consistent follow-through. • Manage multiple concurrent projects or workstreams, prioritizing effectively to ensure high-quality execution across competing demands. • Use project management tools, metrics, and reporting to assess project health, communicate progress, and support timely decision-making. • Identify opportunities within assigned projects to improve implementation effectiveness, structure, and client experience. • Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing).

• Identify and secure state and federal funding opportunities (e.g., Medicaid, appropriations, Rural Health Transformation, Opioid Settlement funds) to support market expansion. • Track, interpret, and influence state legislation, rulemaking, and regulatory activity impacting Bamboo’s solutions. • Build and maintain relationships with state Medicaid agencies, HHS leadership, legislators, and key policymakers to drive adoption and support of Bamboo’s solutions. • Develop and execute state-specific market access strategies, including navigating procurement processes, budget cycles, and funding pathways. • Partner cross-functionally with Product and Commercial teams to align solutions with policy trends, Medicaid priorities, regulatory requirements, and emerging considerations related to data, analytics, and AI in healthcare. • Engage with industry associations and advocacy groups to shape policy, strengthen partnerships, and expand Bamboo’s presence. • Support and advance procurement opportunities, including contributing to RFP responses and identifying pathways for sole source awards. • Collaborate with external partners, including contract lobbyists and strategic partners, to advance Bamboo’s policy and market objectives.

Summary: Bamboo Health is seeking a Market Development Director, an elite enterprise sales leader responsible for bringing our latest care navigation technology and services to market. This pivotal role will shape Bamboo Health’s next phase of growth and innovation by advancing both existing client partnerships and new business opportunities. The Market Development Director will focus on securing complex, high-value deals that meaningfully expand Bamboo Health’s enterprise value. The ideal candidate has a strong command of payer–provider dynamics and understands how to align incentives to accelerate market adoption. This individual will use that expertise to drive strategic market initiatives, elevate our commercial approach, and optimize sales performance across key segments. What You’ll Do: - Build, manage, and convert a strong pipeline of qualified prospects and strategic opportunities for Bamboo Health’s care navigation solutions. - Lead the full sales cycle—from initial outreach and solution framing through negotiation and contract execution—with minimal oversight. - Secure large, complex enterprise agreements by navigating sophisticated stakeholder environments, aligning incentives, and resolving barriers to close. - Provide thought leadership that informs and advances Bamboo Health’s evolving go-to-market strategy, market positioning, and commercial approach. - Design and implement scalable, repeatable sales motions that support predictable growth. - Influence key strategic decisions related to market development, product direction, and long-term commercialization strategy. - Partner closely with cross-functional and executive leaders to ensure aligned strategies, integrated execution, and shared accountability for outcomes. What Success Looks Like… In 3 Months - Demonstrates strong command of Bamboo Health’s solutions and develops a targeted plan to generate sellable pipeline aligned with revenue goals. - Schedules and leads meetings with high potential prospects to accelerate early pipeline growth. - Establishes a clear strategy to build on initial care navigation sales momentum and lay the foundation for scalable, repeatable growth. - Serves as a subject matter expert on our care navigation offering, effectively articulating value to internal and external stakeholders. In 6 Months - Maintains a healthy, well-qualified pipeline with a credible line of sight to achieve revenue targets. - Continuously expands and evaluates target accounts, identifying new opportunities for adoption of the care navigation solution. - Contributes innovative ideas to enhance the offering, driving increased enterprise value for customers and Bamboo Health. - Acts as a thought leader in shaping Bamboo Health’s broader growth strategy. In 12 Months - Operates with full independence across the end-to-end enterprise sales process. - Consistently achieves revenue targets while sustaining a robust pipeline that supports ongoing, predictable execution. - Mentors less-tenured sales team members, strengthening overall commercial capability. - Partners with cross-functional leaders to identify and execute collaborative opportunities that expand enterprise value across the business. What You Need: - 7+ years healthcare enterprise technology selling experience with track record of achieving/exceeding revenue targets. - Track record of successfully selling innovative technology to providers and payers; experience selling service offerings is preferred. - Deep understanding of the value-based care space in healthcare. - Entrepreneurial spirit motivated by solving complex problems. - Elevated level of ownership and adaptability. - Experience negotiating complex contracts and history of executing complex sales processes. - A high level of judgment, analytical ability, and creativity in investigating problems that require original and innovative solutions. - Experience working in a fast-paced, rapidly changing work environment. - A work environment that is conducive to high quality virtual interactions. This includes but is not limited to being able to work from a quiet space with minimal interruptions or distractions, and a strong internet connection. - The ability to travel 50% of the time for work. What You Get: - Join one of the most innovative healthcare technology companies in the country. - Have the autonomy to build something with an enthusiastically supportive team. - Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors. - Receive competitive compensation including health, dental, vision and other benefits. Belonging at Bamboo We Care. #BambooHealthValuesCare Every human being has the right to the best possible healthcare. Our Real-Time Care Intelligence™ solutions enable healthcare professionals to see and treat every individual as a whole person by providing the right information, at the right time – regardless of physical, behavioral or social barriers. We’re a great place to work because we care. We continually seek to learn about our differences and ensure the unique perspectives and contributions of all employees are welcome, valued and celebrated. Our commitment to making a positive impact starts by recognizing and leveraging our differences, building inclusive teams and cultivating a sense of belonging. Bamboo Health is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Bamboo Health GDPR/RODO To protect our applicants from fraudulent recruitment activity, we recommend that all applicants verify the validity of an interview and hiring process by visiting our website www.bamboohealth.com. All valid job postings will be listed on our careers page. Bamboo Health does not conduct interviews via text and will not request sensitive information such as banking details during the application process. #LI-Remote