Role Description We’re looking for a Model Designer to help shape the next generation of AI-driven Ads experiences for a large Fortune 500 enterprise client. This is a unique opportunity at the intersection of content design, conversational UX, and AI systems. You’ll define what high-quality AI interactions look like—and translate that vision into the model instructions that drive real behavior. This role blends strategy and execution. You won’t just follow specs—you’ll help create them, using evaluation data and experimentation to continuously improve how the model performs. What You’ll Do - Define and evolve conversation design frameworks (tone, structure, clarity, actionability) - Translate design principles into system prompts and model instructions - Iteratively improve language-driven model behavior (responses, follow-ups, edge cases) - Use evaluation data (judge scores, testing results) to guide design decisions - Partner with Product, Engineering, and Design to align on quality standards - Test and dogfood model outputs to catch issues early - Work in a 4-week sprint cycle, continuously refining and improving performance Qualifications - Strong experience in content design, UX writing, or conversational design - Experience working with LLMs or prompt design (writing and iterating on prompts) - Ability to think end-to-end about user conversations, not just individual responses - Comfortable operating in ambiguity and defining “what good looks like” - Experience using data or evaluation signals to iterate and improve outcomes - Strong cross-functional collaboration skills Nice to Have - Experience in Ads or performance marketing - Experience in AI conversation design or model design - Familiarity with information architecture or structured content systems Pay and Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jun 30, 2026.

Role Description As a Lennar Virtual Interior Designer I, you will be responsible for the design experience throughout the lifeline of a project. This includes: - Working on entire home models to create beautiful interior spaces based on partner needs, standards, and strict quality requirements. - Virtually staging models for partners and collaborating with various teams within our department such as Operations and Product/Engineering. - Having a genuine interest in staging homes and residential interior design with a willingness to learn and implement feedback from partners and team members. - Managing multiple project timelines and accurately updating statuses across project management systems. Responsibilities on the Team - Create entire home designs based on client needs and department standards. - Space Planning, Lighting, Product Selections, Wallpaper, wood trim, or wall tile selections for various projects. - Ability to read and understand floor plans and/or architectural documents. - Deliverables: Static renders and virtual tours completed by a given due date in various stages of the project lifeline. - Collaborate & communicate clearly and effectively across all internal teams. - Style merchandising models based on a design presentation & specification document. 3D Duties - Perform quality checks when needed and work closely with the Technical Designer and/or 3D ops team to ensure models are at industry standards. - Work closely with Project Managers to problem solve technical errors and offer support when needed. - Generate Virtual Tours (VT) as needed to support Technical Teams. Qualifications - Has an Interior Design and/or Architecture Degree or equivalent experience/background within interior design and real estate industries. - Residential merchandising or home staging background is preferred. - Must be able to read construction drawings and architectural plans proficiently. - Tech-savvy – experience with Auto-CAD, SketchUp, Rhino, and/or Revit preferred. - Experience in Airtable or a similar project management system is preferred. - Understands the nature of the residential construction industry and is quickly able to adapt to changes. - Willingness to learn and implement critical feedback from partners and team members. - Excellent project & time management skills. - Ability to work with remote teams asynchronously, and in different time zones. - Must be an energetic, creative team player who takes initiative. - The candidate must have critical thinking abilities and be excellent at multitasking. Physical & Office/Site Presence Requirements - This is primarily a sedentary office position which requires the Virtual Interior Designer to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. - Finger dexterity is necessary. Benefits - Robust health insurance plans, including Medical, Dental, and Vision coverage. - 401(k) Retirement Plan with a $1 for $1 Company Match up to 5%. - Paid Parental Leave and an Associate Assistance Plan. - Education Assistance Program and up to $30,000 in Adoption Assistance. - Up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. - New Hire Referral Bonus Program and significant Home Purchase Discounts. - Unique opportunities such as the Everyone’s Included Day.

Role Description At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives. This role can be done from home. Building the world’s leading sound experience starts with the experience we provide for our people. That’s why we’ve been distributed from the start: initially between offices in Boston & Santa Barbara, and now with additional offices around the globe. This role can be done from any of our offices across the United States or remotely from home. It’s about impact, not location. Do you enjoy getting deep into the details of how a job actually works — then turning that knowledge into learning experiences that stick? Do you want to be the person on the Customer Experience Training team who knows the floor, understands what great agent performance looks like, and builds training that closes real gaps? If so, we’d love to talk. The CX Training team is looking for a Learning & Performance Designer who pairs strong instructional design craft with genuine operational curiosity. Someone who spends time with agents and team leads, learns the processes end-to-end, and brings that firsthand knowledge into every course and resource they build. What You'll Do: - Define and own the learning strategy and curriculum architecture for CX training programs, establishing standards, frameworks, and methodologies that ensure consistency, scalability, and alignment with organizational goals across multiple regions and partner sites. - Serve as the recognized subject matter expert on instructional design and performance improvement within CX, providing technical leadership, guidance, and mentorship to peers and cross-functional partners on learning best practices. - Design and develop complex, multi-modal training solutions including online self-paced courses, instructor-led sessions, virtual learning experiences, job aids, and certification programs that address wide-ranging performance gaps across the CX organization. - Lead the strategic needs analysis process for the function, integrating data from QA findings, performance metrics, product changes, and operational feedback to anticipate training needs 6-12 months ahead and propose proactive learning investments. - Drive consensus among senior stakeholders across CX Operations, QA, Product, and Technology to align learning priorities with business objectives, presenting complex recommendations and influencing resource allocation decisions. - Create and maintain design standards and quality assurance processes for all CX learning content, ensuring technical integrity, brand consistency, and pedagogical effectiveness across the training portfolio. - Own the learning measurement framework, defining metrics and evaluation criteria that connect training outcomes to agent performance KPIs (AHT, CSAT, FCR, quality scores), and using data to continuously improve content and delivery methods. - Proactively embed in CX operations to maintain deep, current knowledge of agent workflows, tools, and challenges, reducing reliance on extended SME cycles by bringing operational expertise directly into curriculum development. - Manage a portfolio of concurrent course development projects at various stages, establishing clear timelines, coordinating cross-functional dependencies, and driving work to completion while balancing speed with quality. - Collaborate with engineering, product, and technology teams to develop specifications for training content related to new products, features, and system changes, ensuring learning solutions are ready at launch. - Identify opportunities to leverage emerging learning technologies, AI-powered tools, and innovative delivery methods to scale training impact and improve learner engagement. Qualifications - 8+ years of instructional design or learning development experience, with demonstrated experience leading learning strategy and curriculum development within or closely alongside a customer service, contact center, or technical support environment. - Bachelor's degree in Instructional Design, Learning & Development, Education, or equivalent experience. - Proven track record of defining learning standards, frameworks, or methodologies adopted across teams or functions. - Experience leading complex, multi-stakeholder learning projects from needs analysis through evaluation. - Expertise in instructional design methodology, including adult learning principles, performance-based design, and curriculum architecture for complex technical content. - Ability to independently master complex technical and procedural subject matter and translate it into clear, engaging, learner-centered training without requiring SMEs to build content. - Strong strategic analysis skills: able to synthesize data from multiple sources (QA findings, performance metrics, operational feedback) to identify learning priorities and anticipate future needs. - Advanced proficiency with multimedia authoring tools such as Articulate 360, Captivate, or equivalent, including ability to establish standards and mentor others on tool usage. - Demonstrated ability to influence senior stakeholders, drive consensus across functions, and present complex learning recommendations to leadership. - Experience defining and implementing learning measurement frameworks that connect training outcomes to business performance metrics. - Ability to manage a portfolio of projects with competing deadlines while maintaining quality standards. - Strong process analysis skills: able to observe, map, and evaluate agent workflows to identify knowledge, skill, or system gaps. Requirements - Experience delivering instructor-led training and train-the-trainer programs. - Background in QA, performance measurement, or workforce management in a customer service context. - Experience designing training for global, multi-site, multi-language support organizations. - Familiarity with learning management systems (LMS) administration and reporting. - Experience with AI-powered learning tools or adaptive learning technologies. - Strong technical writing and documentation skills. - Experience mentoring junior instructional designers or leading learning project teams. Benefits - Medical, Dental, and Vision Insurance. - A 401(k) plan with company matching and immediate vesting. - An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required. - 80 hours of sick time upon hire, refreshed annually. - Up to 12 paid holidays per calendar year. - Generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition. - Company-paid Disability, Life, and AD&D Insurance. - Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance. - Mental health benefits to support your holistic well-being. - A generous employee discount program & Sonos Radio HD - on us!

Role Description The Senior Instructional Designer leads high-impact, cross-functional learning initiatives and serves as a trusted learning consultant to business leaders. This role focuses on designing programs and learning strategies, not just individual courses, and plays a key role in shaping enterprise learning direction. Major Responsibilities - Enterprise Learning Design - Lead complex, cross-functional learning initiatives across various functional areas. - Design scalable programs and learning journeys aligned to organizational priorities. - Recommend learning strategies beyond training (process, performance support, enablement). - Content Development & Support - Design and build blended learning solutions including eLearning, ILT/VILT materials, and job aids. - Collaborate with SMEs to translate complex content into learner-centered experiences. - Apply evaluation strategies aligned to business needs. - Applies inclusive, legally compliant language standards when developing training. - Collaboration & Learning Operations - Partner with senior SMEs and leaders to diagnose performance needs. - Influence scope, approach, and priorities based on learning expertise. - Manage relationships with multiple stakeholders across initiatives. - Advanced Production & Quality - Serve as a production-capable designer for complex or high-visibility solutions. - Ensure alignment to enterprise design standards and measurement practices. - Organizational Agility - Operate effectively in a complex, matrixed organization. - Manage multiple concurrent priorities with shifting timelines. - Flex into additional enterprise learning initiatives as business needs evolve. - A proven self-starter trusted to deliver results independently in a remote, low-oversight setting. - Performs other duties as assigned that support enterprise learning initiatives, program evolution, and strategic learning priorities as business needs change. Qualifications - Bachelor’s degree in Instructional Design, Education, Learning & Development, or related field. - 7+ years of experience in instructional design, training, or related roles. - Advanced proficiency with enterprise authoring and media tools. - Strong learning consultation and stakeholder management skills. Requirements - Proven and demonstrable working experience in designing, delivering and measuring adult learning modules built to achieve specific learning objectives. - Experience managing the implementation of complex projects (though need not possess formal project management credentials, e.g. PMP certification). - Proficiency in the use of Microsoft® software applications, including PowerPoint, Outlook, Word, and Excel. - Working knowledge of Skillport, and/or other Learning Management Systems. - Proficiency in virtual learning delivery platforms, such as Zoom. - Ability to work within a team structure, collaborating closely with colleagues and operating interdependently to achieve assigned tasks. - Exceptional communication skills – both written and oral. - Ability to prioritize work, handle multiple projects simultaneously with a high level of accuracy, and attention to detail and organization. - Excellent analytical and problem-solving skills. - Excellent time management skills. - Flexible and adaptable in a fast-paced, changing environment. - Experience with transportation industry is a plus. - Coaching certification a plus. Benefits - Must be willing to travel up to 25%. Company Description At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.