• Lead, mentor, and motivate a team of provider relations representatives to achieve sales targets and exceed performance metrics. • Provide guidance, support, and training to ensure the team delivers exceptional service to providers and meets established KPIs. • Collaborate with provider relations representatives to develop tailored strategies to nurture relationships with key providers. • Drive revenue growth by identifying opportunities for upselling and expanding service offerings within existing accounts. • Monitor and analyze key performance indicators (KPIs) to assess effectiveness of account management strategies. • Collaborate with cross-functional teams including sales, marketing, and clinical to align efforts and drive synergy. • Lead efforts to identify and optimize sales processes and workflows to enhance efficiency and provider satisfaction. • Develop and implement training programs to enhance the skills and knowledge of the provider relations representatives.

• Collaborate on the creation and execution of integrated marketing and communications plans • Serve as a subject matter expert for your accounts • Partner with other omnichannel strategists and various disciplines • Maintain strong presentation skills in client-facing responsibilities • Bring omnichannel experience across HCP audiences • Thrive in both strategic planning and hands-on execution • Collaborate to define measurement plans and develop optimization recommendations

• Set the vision for how the organization uses digital communications to drive advocacy and action • Lead a multi-channel digital program that persuades, mobilizes, and grows an engaged base of advocates • Ensure consistency in voice, message, and approach across all channels • Own organic social and collaborate on paid social strategy to extend reach and drive action • Set content strategy and oversee campaign calendars • Create platform-specific content including short-form videos • Use performance data to refine digital strategies • Own the organization’s email strategy for newsletters and campaigns • Build engagement ladders to Move audiences to action • Partner on website strategy, ensuring content supports advocacy goals • Apply SEO best practices to improve visibility • Oversee digital tools to support targeting and impact

Role Description We are hiring an Account Director to focus on new logos and help drive Testlio’s next wave of growth. This is a high-impact role for a proven New Business Developer who thrives in a remote, fast-changing, scale-up environment. You’ll bring a track record of success selling software services or technical products to senior technology leaders — and the drive to create and win new opportunities from day one. Why will you love this job? - Win new logos with a purpose: You’re not just selling software; you’re helping world-class companies deliver flawless digital experiences that millions of people use every day. - Autonomy + ownership: You’ll run your book of business like a founder: build your pipeline, choose your strategies, and have the freedom to test and scale what works — all with leadership support. - High-growth environment: Testlio has achieved eight years of consecutive growth. You’ll be joining at a scale-up stage where processes are evolving and sales playbooks are still being shaped. - Executive access: You’ll sell directly to engineering and product leaders at well-known brands across industries — navigating strategic, high-value conversations that challenge and elevate your skills. Qualifications - A proven record of consistently exceeding quota in selling SaaS, technology services, or consulting solutions to engineering and product leaders. - Strong prospecting and outbound selling skills, knowing how to find decision makers, get meetings, and close new business. - Confidence leading executive-level conversations, handling complex negotiations, and closing six-figure+ deals. Requirements - A self-starter with the grit and drive to win. - Resilient and adaptable: seeing setbacks as fuel to push harder and smarter. - Exceptional relationship-building and storytelling ability. - A collaborative mindset, partnering with teammates to share insights and celebrate wins. - A growth mindset: embracing feedback and seeking out learning opportunities. Benefits - Flexible paid time off, including national holidays, personal days, and sick days. - Stock options to grow with Testlio. - A $300 annual learning stipend to support personal and professional development. Company Description Testlio is a female-founded company, and half our team identifies as women. We’re proud of our inclusive, purpose-driven culture where people genuinely enjoy collaborating. Our culture is built around remote work, allowing us to successfully work together asynchronously as a fully remote and globally distributed team.