• Represent UMB at community events and business development functions • Promote financial awareness and identify community needs to align with product and services • Establish and maintain referral relationships with community based organizations, internal partners, real estate agents and customers • Recommend product or services based on feedback from the community to enhance current credit offerings • Counsel and pre-qualify potential home buyers on credit and affordability • Facilitate pre-qualification/pre-approval analysis, explain rate, terms, payment amount and mortgage insurance to applicants • Provide necessary information and inform applicants of status with clear communication • Focus efforts to expand home ownership for first time buyers • Provide financial education trainings to serve the needs of the community • Interact with housing agencies and government entities that focus on community lending to stay relevant to serve our community needs • Structure and originate first mortgage loans and gather supporting documentation to meet federal, state and company regulations and policy and procedures • Promote bank wide products and programs that focus on the communities UMB serves

Role Description The Community CPR internship will work with the Southeast Community CPR Business Development Manager to gain professional experience with a national non-profit organization while assisting with regional Hands Only CPR program support. Internship Overview: - Time Commitment: 20 hours per week - Internship Duration: 9/8/26-12/11/26 - Location: Remote - Salary: $23.00 per hour Internship Outcomes: - Gain important and practical job skills to be successful in a non-profit environment. - Opportunity to explore a career-path with a reputable voluntary health/service organization. - Complete an internship that enriches your academic and professional resume as well as enriching your personal life by making a difference in the lives of others. Responsibilities: - Communicate with schools and districts to assess CPR in Schools kit needs prioritizing needs for future planning. - Increase the number of schools with CPR in Schools kits by placing kits in priority areas. - Create assessment for regional hospitals with NICUs for infant kit placement, increasing the number of NICUs providing CPR infant training. - Collaborate with local and regional teams on CPR kit placements to assist with activating CPR sponsorships. - Present educational information to large groups (20+ attendees). - Maintain detailed spreadsheets and records, ensuring data accuracy for region. - Identify, review, and develop resources that meet community health needs such as newsletters, playbooks and other tools. - Communicate with external potential customers to recruit new retail sales opportunities. Qualifications - College seniors and graduate students pursuing a degree in public policy, communications, public relations, public health, journalism or related fields. - Experience in public policy and/or an interest in non-profit and health care communications is strongly preferred. - Must be familiar with software including Outlook, Word, Excel, PowerPoint and Canva. - Strong verbal and written communication skills are required, including professional interaction with colleagues. - Required Equipment: Reliable Wi-Fi connection. - Minimum availability of 20 hrs/wk, M-F between the hours of 9am-5pm. - Must be legally authorized to work in the United States for any employer without sponsorship, now or in the future. Requirements - The job application window is expected to close: July 17, 2026. Benefits - The American Heart Association invests in its people. Visit Rewards & Benefits to see more details. - Attracting talented, committed interns means offering competitive compensation, ongoing professional development and training, and an environment in which to work and grow. - You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. - Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule. - You will have the opportunity to participate in our Teladoc General Medical and Behavioral Health programs. - We also provide access to our Employee Assistance Program (EAP) at no cost as a confidential program designed to assist employees and family members with personal issues that affect their relationships at home or at work.

Drive lead generation through community outreach and event execution, foster collaborative team culture, and build relationships with local organizations to enhance brand visibility and support sales growth initiatives.

Coordinate temporary housing solutions for displaced policyholders by conducting market research, negotiating lease terms, and maintaining consistent communication, while providing empathetic support throughout the relocation process.