Role Description vHive is actively seeking an experienced Program Manager to join our team and spearhead the delivery of Program Manager in Latam. As a Program Manager, you will play a critical role in planning, coordinating, and executing the delivery of multiple programs, markets and projects across Latam and the US market. Stakeholder Communication: - Responsible for all delivery-related communications. - Ensure coordination with the Account Manager to maintain a consistent messaging strategy to stakeholders who are peers in the delivery process. Risk Management: - Proactively identify risks related to project scope. - Develop effective mitigation strategies. - Maintain an agile approach to address and adapt to risks as they arise. - Clearly communicate potential impacts to stakeholders while maintaining trust and alignment. Regulatory and Standards Compliance: - Ensure all aspects of the program adhere to the client's compliance requirements. - Coordinate with vendors to ensure continuous compliance throughout the program lifecycle. Detailed Reporting and Performance Analysis: - Provide detailed reports to both senior management and the client. - Use data-driven insights to refine project strategies and enhance performance continuously. Responsibilities: - Develop and implement strategic plans to ensure the successful delivery of programs and projects. - Collaborate with stakeholders to gather requirements, define project scope, and establish clear project objectives. - Evaluate feasibility and represent the Operations department during the sales process. - Effectively manage and monitor the delivery timeline. - Oversee field operations deliveries, managing relationships with companies providing drone pilots. - Apply industry best practices and project management methodologies. - Proactively identify and mitigate risks. - Foster collaborative relationships with cross-functional teams. - Provide regular project updates and comprehensive reports to stakeholders. - Manage relationships with vendors (DSP) and third-party service providers (MSP/GC). - Negotiate and coordinate with external partners. - Consistently utilize defined project management tools and standards. - Foster a culture of continuous improvement. Qualifications - Minimum of 5 years of experience in program and project management, preferably in a multinational environment. - Demonstrated track record of successfully delivering programs and projects in Latam & the US market. - Prior experience in field operations deliveries and effectively overseeing teams of remote contractors. - Recent strong Telecom experience is an advantage. Requirements - Excellent communication abilities to effectively manage stakeholder relationships. - Strong capability to perform detailed reporting and performance analysis. - Strong organizational and time management skills. - Excellent leadership and communication skills. - Solid understanding of project management methodologies. - Problem-solving skills with the ability to navigate complex situations. - A proactive, flexible, and collaborative individual. - Fluency in English. - Location: Colombia & Costa Rica. Company Description

• Establish Business Cadence: Own and evolve the structured process for reviewing operational metrics and setting up the execution blueprint (QBR, roadmaps, capacity planning, etc). • Organizational Alignment: Orchestrate the collaborative process of defining, scoping, and committing to high-level technical initiatives. • Performance Insight & Visibility: Define, monitor, and disseminate KPIs and operational health metrics for the entire department and share executive synthesis. • Operational Excellence: Streamline and standardize program management frameworks, templates, and communication across our many teams to improve velocity. • Lead Special Initiatives: Support complex, high-impact, high-visibility technical programs across the company, ensuring alignment with strategic objectives and timely delivery.

Title: Program Coordinator - Adult Pathways Job Description: Salary $43,980.00 - $58,584.00 Annually Location Thurston County - Olympia, WA Job Type Full Time - Permanent Remote Employment Flexible/Hybrid Job Number WSAC 08-2026(2) Department Washington Student Achievement Council Salary Information Why work for the Washington Student Achievement Council? At the Washington Student Achievement Council (WSAC), we are committed to increasing educational opportunities and attainment in Washington. We believe that every person living in the state of Washington should have access to educational opportunities and be encouraged to pursue education or training beyond high school. To achieve our mission, we: - Lead statewide strategic planning to increase educational attainment. - Administer programs that help people access and pay for college. - Advocate for the economic, social, and civic benefits of higher education. - Learn more about the work of the Washington Student Achievement Council and our equity statement at www.wsac.wa.gov. At WSAC Our programs and policies work with diverse communities to eliminate barriers to people pursuing education beyond high school. As an employer, we strive to hire, cultivate, and retain a competitive workforce that reflects the communities we serve. - We offer flexible/alternative work schedules, wellness activities, and teleworking opportunities. - Eligible employees who are new parents or legal guardians can bring their infant (six weeks to six months) when returning to work. - Employees have access to tuition assistance and tuition waiver programs. - If you have experience advocating for communities of color or others who are experiencing educational inequities-including those directly impacted by the criminal justice system; people who identify as queer, trans, lesbian, gay or bisexual; veterans; and people with disabilities you are strongly encouraged to apply, even if you don't meet all of the desired/preferred qualification listed. Learn more about WSAC's mission and our commitment to equity. Our Commitment to Equity About the Adult Pathways Division The Adult Pathways Division manages statewide workforce and education programs designed to help adults enroll in and complete postsecondary education and training programs. The division administers conditional scholarship programs, student loan repayment programs, competitive grants, apprenticeship funding programs, and student loan programs, while also supporting policy development and partnerships that strengthen Washington's workforce. Adult Pathways programs support a wide range of sectors and populations, including healthcare, education, aerospace, Career & Technical Education (CTE), registered apprenticeships, and the Washington National Guard. About the Position The Program Coordinator plays a key role in supporting the daily operations of Adult Pathways programs and serving as a primary point of contact for students, families, educational partners, and members of the public. This position provides administrative, technical, and customer service support across multiple programs within the division. Responsibilities include responding to inquiries, reviewing and processing documents, maintaining records, supporting outreach and engagement efforts, coordinating communications, and helping ensure programs operate efficiently and effectively. Program Coordinators are expected to develop a broad understanding of Adult Pathways programs and may provide more focused support to specific programs during peak application or processing periods. This position works closely with Program Managers and may support both virtual and in-person outreach, meetings, and stakeholder engagement activities. Duties What You'll Do As the Program Coordinator, your responsibilities may include: - Provide prompt, professional, and customer-focused support to students, families, educational partners, and the public by phone and email. - Respond to inquiries related to program eligibility, applications, enrollment, and participation. - Troubleshoot and resolve customer issues using strong problem-solving and communication skills. - Review, process, and track applications, forms, and supporting documentation for completeness and accuracy. - Maintain electronic records and ensure confidentiality of sensitive information. - Assist with outreach efforts, including managing listservs and coordinating mass communications. - Support meetings, trainings, conferences, workshops, and stakeholder engagement activities. - Draft, proofread, and review materials for grammar, accessibility, plain language, and readability. - Coordinate website updates and other communications in partnership with the Communications team. - Assist with technical support related to program applications and online systems. - Apply and interpret agency policies, state laws (RCWs), state rules (WACs), and federal regulations, including FERPA and HIPAA. - Help connect participants with financial aid and related state and federal benefit programs. - Support equitable access to programs and services, including coordinating interpreter services for individuals with limited English proficiency. Qualifications Required Qualifications - Experience providing customer service, administrative support, data entry, or office support in a professional environment. - Experience communicating clearly and professionally with diverse audiences using plain language and a customer-centered approach. - Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. - Ability to interpret and apply policies, procedures, and program requirements. - Strong written and verbal communication skills. - Experience using Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint. - Ability to work independently and collaboratively in a hybrid or changing work environment with limited direct supervision. - Demonstrated commitment to equity, diversity, inclusion, and respectful service to people from varied backgrounds and experiences. - Strong problem-solving, analytical, and interpersonal skills. Preferred Qualifications The following qualifications are desired but not required: - Experience working in higher education, workforce development, public service, or student support programs. - Familiarity with state and federal financial aid programs. - Experience supporting low-income, first-generation, or historically underserved populations. - Experience with records management, document imaging systems, or records retention practices. - Fluency or near-native fluency in a language other than English, particularly Spanish. - Associate degree and two years of related experience, four years of related experience, or a bachelor's degree. - Experience supporting public-facing programs that require attention to confidentiality, accuracy, and compliance. EEO Statement The Washington Student Achievement Council is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. Women, racial and ethnic minorities, persons with disabilities, persons over 40 years of age, and veterans are encouraged to apply. More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read about our benefits: The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time. Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement and Deferred Compensation State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave. Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave. Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165. Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave. Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year. Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Title: Program ManagerTraining Lead Locations: Los Angeles, CA / San Francisco, CA Hybrid Job Description: Program Manager/Training Lead Los Angeles, CA San Francisco, CA Remote Hybrid Project Management Full Time apply for this job Program Manager/Training Lead Employment Type: Full Time Department: Project Management Here at CGS, we are seeking a Program Manager/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client. CGS brings motivated, highly skilled, and creative people together to solve the governments most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and Attributes for Success - Review draft Training Plans and collaborate with the transformation readiness team to finalize. - Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials. - Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor-led in-person and virtually, will be delivered to approximately 10-75 VCF staff members depending on the subject matter of the training. - Design and create user-friendly, professional-quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes. - In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline. - Design and develop myVCF system training using training materials delivered by the myVCF System Integrator. - Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups. - Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized and any necessary adjustments are made. Qualifications - Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules. - Minimum of 5 years experience developing training for clients. - Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership. - Ability to manage multiple concurrent training workstreams, ensuring quality on-time deliverables. - Bachelors degree in a relevant field required. - Minimum of 7 years experience managing training and communications teams and schedules to achieve successful outcomes. - Experience with Salesforce preferred. - Must have experience using Adobe Captivate for training development. - Ability to obtain a Public Trust clearance. - Must be a United States citizen. Our Commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, weve been growing our government contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS, we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers, mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation. Salary and Benefits $180,000 - $200,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed,