Role Description Als Senior Client Manager (w/m/d) für unsere Kunden in Deutschland sind Sie für alle Aspekte im Zusammenhang mit Professional Services verantwortlich: Sie arbeiten direkt mit dem Kunden zusammen und verkaufen und entwickeln Lösungen auf der Basis von OpenText Produkten. In enger Zusammenarbeit mit dem OpenText Account Executive entwickeln Sie die digitale Strategie für Informationsmanagement für Ihre Kunden. - Aufbau von professionellen und vertrauensvollen Kundenbeziehungen - Entwicklung und Steuerung der Service-Sales-Pipeline zur Erreichung Ihrer Vertriebsziele - Analyse komplexer Kundenanforderungen und Identifizierung von neuen Verkaufschancen - Erstellung und Kalkulation anspruchsvoller, technischer Angebote in enger Zusammenarbeit mit Delivery-Teams - Abstimmung von Aufwandsschätzungen und Vertragsinhalten mit internen Stakeholdern - Verantwortung für den gesamten Angebotsprozess – von der Konzeption über Präsentation bis zur Verhandlung - Mitarbeit bei Ausschreibungen (RFP/RFI) für komplexe Projekte - Begleitung der Kunden nach Vertragsabschluss, um eine hohe Qualität der Umsetzung und Kundenzufriedenheit sicherzustellen Qualifications - Mehrjährige Erfahrung im Enterprise Software Sales, idealerweise im Bereich Professional Services - Nachweisbare Erfolge im Verkauf komplexer, erklärungsbedürftiger Services und Lösungen - Erfahrung in der Entwicklung von technischen Angeboten in Zusammenarbeit mit Delivery- oder Projektteams - Ausgeprägte Kundenorientierung, Service-Mindset und starke Kommunikationsfähigkeiten - Fähigkeit, auch in komplexen Stakeholder-Strukturen sicher zu agieren und zu verhandeln - Bereitschaft zu gelegentlichen Reisen für Kunden- und interne Termine - Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift Company Description

Role Description The Client Services Representative at PayTrace provides front line support operations for our clients and sales partners to deliver an exceptional customer service experience. Please note this is an afternoon shift: 12 pm - 9 pm PT (3 pm - 12 am ET). - Troubleshoot, diagnose, and resolve technical hardware and software issues. - Research questions/issues using available information and resources. - Identify and escalate situations requiring urgent attention. - Log all help desk interactions via computerized ticketing system (Team Support). - Proactively help to build and maintain support infrastructure and documentation including external user facing self-help system and internal support documentation. - Share information with other team members on how problems or issues were solved, and proactively work with team. - Perform PayTrace product training and product demonstrations to end users. - Maintain constructive relationships and listen to our merchants and resellers needs and pain points in order to help provide strategic feedback to other departments. Qualifications - A minimum of one (1) year customer service work experience. - High School Diploma or equivalent required. College degree preferred. - Competently and confidently interacts with our merchants and sales partners. - Problem-solver mindset. - Polished written, verbal, and presentation communication skills. - Positive team player, group collaborator, and interpersonal communicator. - Proficient in Microsoft Office and/or Google Workspace and able to quickly learn other relevant programs. - High level understanding of basic computer components including operating systems, browsers, and peripherals (printers and other attached hardware). - Flexible and eager to learn and work on diverse tasks as needed. Requirements - Thoroughly understands the payment industry, including knowledge of the industry's structure, VISA and MasterCard interchange qualification, and PCI. Benefits - Medical, Dental, & Vision Coverage - Paid Time Off - 401(k) + Match - Mental Health Support & Well-Being Program - Paid Maternity & Paternity Leave - Education Assistance - Company-funded Lifestyle Spending Account - Hourly Pay Range: $17-$21

Role Description The Senior Manager, Entegra Client Support is responsible for assisting with the day-to-day support of Entegra Procurement Services assigned clients and assisting with project assignments. This position works to support one of the largest global clients while delivering excellent customer support, driving retention of client participation in the Entegra programs. - Serve as the primary liaison between Entegra’s team and client base to ensure aligned outreach across shared industry segments. - Promote a client-focused culture that strives to exceed client needs, requirements, and satisfaction expectations. - Collaborate with assigned clients and strategic partners to actively listen to concerns and requests. - Identify needs and requirements and provide solutions. - Establish organizational protocols or systems to identify client issues, trends, and opportunities. - Maximize the clients’ and Entegra’s value through the utilization of Supply Management contracts. - Responsible for financial performance of clients and ability to interpret Entegra’s financial model. - Systematically gather information from various sources, analyze data, and draw appropriate conclusions. - Convert general data and findings into applied, specific information and suggestions that add value to business planning. - Plan resource requirements and secure resources to ensure successful completion of designated projects. - Recognize, identify, and assist in sales opportunities and close sales of products and services. Qualifications - Bachelor’s Degree - Track and analyze key data metrics using spreadsheets and reporting tools. - Five years industry experience in supply chain, hospitality, golf, and/or food service industry. - Ability to manage large datasets in Microsoft Access and Excel. - Project Management Experience preferred. Requirements - Minimum Education Requirement - Bachelor’s Degree or equivalent experience. - Minimum Management Experience – 5 years. - Minimum Functional Experience – 5 years. Benefits - Medical, Dental, Vision Care and Wellness Programs. - 401(k) Plan with Matching Contributions. - Paid Time Off and Company Holidays. - Career Growth Opportunities and Tuition Reimbursement.

Role Description Are you a motivated, experienced sales professional ready to lead a team to success while enjoying the flexibility of a fully remote role? We’re seeking a Remote Leader to guide, mentor, and inspire a team of professionals—helping them achieve their goals while advancing your own leadership career. This opportunity is ideal for leaders who thrive in a performance-driven environment and value flexibility, growth, and long-term career potential. Qualifications - Proven leadership ability in sales or insurance environments - Self-motivated with strong time management skills in a remote setting - Creative problem-solver who adapts strategies to improve outcomes - Tech-savvy with experience using CRM platforms and virtual collaboration tools - Strong interpersonal and communication skills Requirements - Inspire, mentor, and manage a team of insurance professionals to achieve individual and team goals - Drive sales initiatives, implement effective processes, and optimize performance - Expand your own leadership skills while developing your team’s capabilities - Foster strong relationships with clients and team members to support a high-performing culture - Leverage CRM systems and digital tools to improve workflows and productivity Benefits - 100% Remote Flexibility: Work from anywhere with a schedule designed around your lifestyle - High-Quality Leads Provided: No cold calling or lead generation—focus on leadership, relationships, and results - Mentorship & Support: Access world-class training and professional mentorship at no cost - Career Advancement: Clear pathways for leadership growth and personal development - Supportive Culture: A collaborative, growth-focused environment that values work-life balance Company Description If you’re prepared to lead a motivated team, grow into higher levels of leadership, and thrive in a flexible, supportive environment, we want to hear from you. Apply today to become a Remote Insurance Sales Leader and build a career where leadership, growth, and work-life balance go hand in hand.