Role Description The Client Services Representative at PayTrace provides front line support operations for our clients and sales partners to deliver an exceptional customer service experience. Please note this is an afternoon shift: 12 pm - 9 pm PT (3 pm - 12 am ET). - Troubleshoot, diagnose, and resolve technical hardware and software issues. - Research questions/issues using available information and resources. - Identify and escalate situations requiring urgent attention. - Log all help desk interactions via computerized ticketing system (Team Support). - Proactively help to build and maintain support infrastructure and documentation including external user facing self-help system and internal support documentation. - Share information with other team members on how problems or issues were solved, and proactively work with team. - Perform PayTrace product training and product demonstrations to end users. - Maintain constructive relationships and listen to our merchants and resellers needs and pain points in order to help provide strategic feedback to other departments. Qualifications - A minimum of one (1) year customer service work experience. - High School Diploma or equivalent required. College degree preferred. - Competently and confidently interacts with our merchants and sales partners. - Problem-solver mindset. - Polished written, verbal, and presentation communication skills. - Positive team player, group collaborator, and interpersonal communicator. - Proficient in Microsoft Office and/or Google Workspace and able to quickly learn other relevant programs. - High level understanding of basic computer components including operating systems, browsers, and peripherals (printers and other attached hardware). - Flexible and eager to learn and work on diverse tasks as needed. Requirements - Thoroughly understands the payment industry, including knowledge of the industry's structure, VISA and MasterCard interchange qualification, and PCI. Benefits - Medical, Dental, & Vision Coverage - Paid Time Off - 401(k) + Match - Mental Health Support & Well-Being Program - Paid Maternity & Paternity Leave - Education Assistance - Company-funded Lifestyle Spending Account - Hourly Pay Range: $17-$21

Role Description The Senior Manager, Entegra Client Support is responsible for assisting with the day-to-day support of Entegra Procurement Services assigned clients and assisting with project assignments. This position works to support one of the largest global clients while delivering excellent customer support, driving retention of client participation in the Entegra programs. - Serve as the primary liaison between Entegra’s team and client base to ensure aligned outreach across shared industry segments. - Promote a client-focused culture that strives to exceed client needs, requirements, and satisfaction expectations. - Collaborate with assigned clients and strategic partners to actively listen to concerns and requests. - Identify needs and requirements and provide solutions. - Establish organizational protocols or systems to identify client issues, trends, and opportunities. - Maximize the clients’ and Entegra’s value through the utilization of Supply Management contracts. - Responsible for financial performance of clients and ability to interpret Entegra’s financial model. - Systematically gather information from various sources, analyze data, and draw appropriate conclusions. - Convert general data and findings into applied, specific information and suggestions that add value to business planning. - Plan resource requirements and secure resources to ensure successful completion of designated projects. - Recognize, identify, and assist in sales opportunities and close sales of products and services. Qualifications - Bachelor’s Degree - Track and analyze key data metrics using spreadsheets and reporting tools. - Five years industry experience in supply chain, hospitality, golf, and/or food service industry. - Ability to manage large datasets in Microsoft Access and Excel. - Project Management Experience preferred. Requirements - Minimum Education Requirement - Bachelor’s Degree or equivalent experience. - Minimum Management Experience – 5 years. - Minimum Functional Experience – 5 years. Benefits - Medical, Dental, Vision Care and Wellness Programs. - 401(k) Plan with Matching Contributions. - Paid Time Off and Company Holidays. - Career Growth Opportunities and Tuition Reimbursement.

Role Description Are you a motivated, experienced sales professional ready to lead a team to success while enjoying the flexibility of a fully remote role? We’re seeking a Remote Leader to guide, mentor, and inspire a team of professionals—helping them achieve their goals while advancing your own leadership career. This opportunity is ideal for leaders who thrive in a performance-driven environment and value flexibility, growth, and long-term career potential. Qualifications - Proven leadership ability in sales or insurance environments - Self-motivated with strong time management skills in a remote setting - Creative problem-solver who adapts strategies to improve outcomes - Tech-savvy with experience using CRM platforms and virtual collaboration tools - Strong interpersonal and communication skills Requirements - Inspire, mentor, and manage a team of insurance professionals to achieve individual and team goals - Drive sales initiatives, implement effective processes, and optimize performance - Expand your own leadership skills while developing your team’s capabilities - Foster strong relationships with clients and team members to support a high-performing culture - Leverage CRM systems and digital tools to improve workflows and productivity Benefits - 100% Remote Flexibility: Work from anywhere with a schedule designed around your lifestyle - High-Quality Leads Provided: No cold calling or lead generation—focus on leadership, relationships, and results - Mentorship & Support: Access world-class training and professional mentorship at no cost - Career Advancement: Clear pathways for leadership growth and personal development - Supportive Culture: A collaborative, growth-focused environment that values work-life balance Company Description If you’re prepared to lead a motivated team, grow into higher levels of leadership, and thrive in a flexible, supportive environment, we want to hear from you. Apply today to become a Remote Insurance Sales Leader and build a career where leadership, growth, and work-life balance go hand in hand.

Role Description AO is seeking a motivated Client Services Representative to join our growing remote team. This position offers the flexibility to work from home while helping families understand valuable benefits and financial protection programs. Through industry-leading training, mentorship, and advancement opportunities, you'll have the ability to build a meaningful career. - Meet with clients virtually through Zoom. - Provide outstanding customer service and support. - Educate clients on benefits and coverage options. - Maintain accurate client records. - Participate in ongoing training and development. Qualifications - Strong communication skills. - Positive attitude and willingness to learn. - Ability to work independently. - Professional and customer-focused mindset. - Must be 18+ and authorized to work in the U.S. Benefits - 100% Remote Flexibility. - Weekly Pay and Performance Bonuses. - Comprehensive Training and Mentorship. - Career Advancement Opportunities. - Medical Reimbursement Program for qualifying representatives. - Incentive Trips and Recognition Programs. Company Description AO operates in a fully virtual environment and provides a supportive culture, performance-based advancement, and leadership development. Our parent company, Globe Life, has 125 years of rock-solid success and is the number one producer of life insurance policies in North America. If you're looking for a flexible remote opportunity with growth potential and professional development, we encourage you to apply.