Senior Manager, Entegra Client Services Support
Location
EST (UTC-5) + 1 moreAll locations: EST (UTC-5) | CST (UTC-6)
Posted
3 days ago
Salary
$100.1K - $129.6K / year
Seniority
Lead
No structured requirement data.
Job Description
Senior Manager, Entegra Client Services Support
Sodexo
Role Description The Senior Manager, Entegra Client Support is responsible for assisting with the day-to-day support of Entegra Procurement Services assigned clients and assisting with project assignments. This position works to support one of the largest global clients while delivering excellent customer support, driving retention of client participation in the Entegra programs. - Serve as the primary liaison between Entegra’s team and client base to ensure aligned outreach across shared industry segments. - Promote a client-focused culture that strives to exceed client needs, requirements, and satisfaction expectations. - Collaborate with assigned clients and strategic partners to actively listen to concerns and requests. - Identify needs and requirements and provide solutions. - Establish organizational protocols or systems to identify client issues, trends, and opportunities. - Maximize the clients’ and Entegra’s value through the utilization of Supply Management contracts. - Responsible for financial performance of clients and ability to interpret Entegra’s financial model. - Systematically gather information from various sources, analyze data, and draw appropriate conclusions. - Convert general data and findings into applied, specific information and suggestions that add value to business planning. - Plan resource requirements and secure resources to ensure successful completion of designated projects. - Recognize, identify, and assist in sales opportunities and close sales of products and services. Qualifications - Bachelor’s Degree - Track and analyze key data metrics using spreadsheets and reporting tools. - Five years industry experience in supply chain, hospitality, golf, and/or food service industry. - Ability to manage large datasets in Microsoft Access and Excel. - Project Management Experience preferred. Requirements - Minimum Education Requirement - Bachelor’s Degree or equivalent experience. - Minimum Management Experience – 5 years. - Minimum Functional Experience – 5 years. Benefits - Medical, Dental, Vision Care and Wellness Programs. - 401(k) Plan with Matching Contributions. - Paid Time Off and Company Holidays. - Career Growth Opportunities and Tuition Reimbursement.
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