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Wolseley Group

We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Sales Operations Associate – Strategic Accounts

Location

Canada

Posted

27 days ago

Salary

C$68K / year

Seniority

Mid Level

Job Description

Sales Operations Associate – Strategic Accounts

Wolseley Group

Role Description What you will do: - Managing the day-to-day tasks and administrative needs of our business operations - Assisting the Strategic Accounts team in all areas of business operations - Analyzing and evaluating operational performance metrics and resources, as well as plotting metrics against the team’s operational plans and strategic goals to ensure alignment and focus - Developing and maintaining standard reporting measures to facilitate reporting and analysis that will aid in the evaluation of operational initiatives and drive operational efficiency - Recommending action plans based on the analysis of all sales operational reporting, with the goal of improving customer experience and operational efficiency - Understanding and assessing the changing needs of the business, analyzing the impacts of change, and capturing requirements needed to initiate a change - Prioritizing initiatives based on business needs and requirements, monitoring deliverables, and ensuring timely completion of projects - Effectively communicating insights and plans to cross-functional team members and management - Communicating actionable, data-driven insights that improve decision-making capabilities - Creating, implementing, and monitoring standard operating procedures to support strategic customer SLAs - Identifying business areas that can be improved to increase profitability, efficiency and strengthen business processes and communicate findings to help implement change Qualifications - Excellent planning, organizational, and time management skills - Self-motivated, highly organized and process oriented - Exceptional analytical and conceptual thinking skills - Must be creative with the ability to develop new ideas and innovative solutions, as well as demonstrate skill and passion for problem solving and operational excellence - Experience in Wholesale Distribution as it relates to Plumbing, HVAC/R, Waterworks, Industrial would be an asset - Must have strong business acumen - Knowledge of AS400 system would be an asset - Proficient with Microsoft Office - Experience with Visio would be an asset Requirements - Base Compensation: $68,000 - This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. Benefits - Regular business hours Monday to Friday - Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment - Career development and training opportunities - Life insurance, disability and wellness program - Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution - Paid vacation and sick time and day off on your birthday! - Bonus programs that include annual performance and profit sharing - Employee discounts on top brands of plumbing and HVAC/R products - Education reimbursement for employees - Employee referral program - Safety shoe reimbursement

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