• Set the strategic direction for a portfolio of federal and state Medicaid policy and data analytics initiatives, spanning analytic design, data infrastructure, performance monitoring, and reporting, and ensure alignment with evolving Medicaid program priorities and regulatory requirements. • Provide executive oversight across the full analytics lifecycle, guiding multidisciplinary teams on analytic conceptualization, data specification, methodology, validation, and policy-relevant reporting, while ensuring methodological rigor and consistency across projects. • Serve as a senior strategic advisor to federal and state clients, particularly CMS/CMCS and state Medicaid agencies, shaping analytic approaches, anticipating data and policy risks, and strengthening long-term partnerships. • Work with AIR’s program area and functional leadership to create a business development strategy for established areas and specific new areas of growth and identify new opportunities, including coordinating pursuit plans and pipelines for opportunities. • Supervise and mentor task leads, analysts, researchers, TA specialists, and operational staff to build strong, high-performing project teams. • Represent AIR in stakeholder meetings, technical discussions, and conferences related to Medicaid data, policy, and program analytics.

• Lead, mentor, and motivate a team of provider relations representatives to achieve sales targets and exceed performance metrics. • Provide guidance, support, and training to ensure the team delivers exceptional service to providers and meets established KPIs. • Collaborate with provider relations representatives to develop tailored strategies to nurture relationships with key providers. • Drive revenue growth by identifying opportunities for upselling and expanding service offerings within existing accounts. • Monitor and analyze key performance indicators (KPIs) to assess effectiveness of account management strategies. • Collaborate with cross-functional teams including sales, marketing, and clinical to align efforts and drive synergy. • Lead efforts to identify and optimize sales processes and workflows to enhance efficiency and provider satisfaction. • Develop and implement training programs to enhance the skills and knowledge of the provider relations representatives.

• Collaborate on the creation and execution of integrated marketing and communications plans • Serve as a subject matter expert for your accounts • Partner with other omnichannel strategists and various disciplines • Maintain strong presentation skills in client-facing responsibilities • Bring omnichannel experience across HCP audiences • Thrive in both strategic planning and hands-on execution • Collaborate to define measurement plans and develop optimization recommendations

• Set the vision for how the organization uses digital communications to drive advocacy and action • Lead a multi-channel digital program that persuades, mobilizes, and grows an engaged base of advocates • Ensure consistency in voice, message, and approach across all channels • Own organic social and collaborate on paid social strategy to extend reach and drive action • Set content strategy and oversee campaign calendars • Create platform-specific content including short-form videos • Use performance data to refine digital strategies • Own the organization’s email strategy for newsletters and campaigns • Build engagement ladders to Move audiences to action • Partner on website strategy, ensuring content supports advocacy goals • Apply SEO best practices to improve visibility • Oversee digital tools to support targeting and impact